IllustrationThe car will not shut off. If you put it in park and press the start/stop engine button the car radio and accessories are still on. You have to shift gears several times keeping foot on the brake and keep trying until it turns off.
2014 Mazda CX-5
Owner reports · Recalls · Investigations
More warning signs than most CX-5 years
Owner complaints for the 2014 Mazda CX-5 are substantially higher than the model-year median of 133.
About this comparison →How this year compares
Owner complaints by model year
Compare all CX-5 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1000–25K
5825–50K
6950–75K
3275–100K
19100–150K
3150K+
281 reports with mileage · 96 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 132 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 61 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 50 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports0 fire reports4 injury reports
Electrical System complaints
132 reportsWhen I put the car in park and push the button to shut it off only the engine shuts down. The auxiliary power (radio, etc) stays on and drains the battery. I have to restart it and drive it around, sometimes many times, before it will finally shut down. I looked online and found tons of complaints with many model years of thi…
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When I put the car in park and push the button to shut it off only the engine shuts down. The auxiliary power (radio, etc) stays on and drains the battery. I have to restart it and drive it around, sometimes many times, before it will finally shut down. I looked online and found tons of complaints with many model years of this car for this same issue. Why is Mazda not doing a recall to fix this known issue?
Turn the car off--but it does not turn off. I put my foot on the brake and turning it off does not work. I have to shake and move the gear shifter aggressively for it to turn off and moving the car and reversing to get the car to turn off.
THE CAR WILL NOT SHUT OFF WHEN YOU PUSH THE BUTTON BECAUSE IT DOES NOT REALIZE IT IS IN ''PARK'. THE ISSUE IS WITH DEFECTIVE AUTOMATIC TRANSMISSION SWITCH. THIS CAUSES THE BATTERY. THIS HAS BEEN HAPPENING FOR THE PAST 3 YEARS.
THE CAR WON'T SHUT OFF WHEN PUT ON PARK AND THE START/STOP BUTTON GETS PUSHED THE PROBLEM SUPPOSEDLY LIES WITH A DEFECTIVE SHIFTER POSITION SENSOR LOTS OF COMPLAINTS ON THE INTERNET ABOUT THIS ISSUE MAZDA AND DEALERSHIPS ARE AWARE OF THE PROBLEM BUT OFFICIALLY PRETEND IT'S NOT THERE
THE STARTER IGNITION BUTTON WILL TURN OFF THE ENGINE BUT FAIL TO TURN OFF THE RADIO AND THE LIGHTS. THE ONLY WAY TO TURN IT OFF IS TO REPEATEDLY TURN ON THE IGNITION BUTTON, UNTIL IT TURNS OFF.
HAVE HAD ISSUE FOR OVER TWO YEARS HAVE FOUND OVER 35 PEOPLE ONLINE WITH SAME ISSUE. WHEN PUTTING VEHICLE IN PARK AND TURNING OFF VEHICLE THE RADIO REMAINS ON. HAPPENS ALMOST EVERY TIME. SOMETIMES IF I TURN CAR BACK ON AND PUT SHIFTER IN DRIVE THEN BACK TO PARK IT TURNS CAR BACK OFF. BUT EVERYTIME MY DAUGHTERS DRIVE MY CAR OR VAL…
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HAVE HAD ISSUE FOR OVER TWO YEARS HAVE FOUND OVER 35 PEOPLE ONLINE WITH SAME ISSUE. WHEN PUTTING VEHICLE IN PARK AND TURNING OFF VEHICLE THE RADIO REMAINS ON. HAPPENS ALMOST EVERY TIME. SOMETIMES IF I TURN CAR BACK ON AND PUT SHIFTER IN DRIVE THEN BACK TO PARK IT TURNS CAR BACK OFF. BUT EVERYTIME MY DAUGHTERS DRIVE MY CAR OR VALETS PARK THE CAR OR I TAKE CAR TO REPAIR SHOP RADIO STAYS ON FOR ALL OF THEM KILLING BATTERY. TOOK MY CAR TO AUTOBODY SHOP AND EXPLAINED THE HACK TO KEEP CAR FROM DYING. THEY CALLED SAID THEY DID DIAGNOSTIC OF ELECTRICAL SYSTEM AND SEVERAL ELECTRICAL PROBLEM CODES SHOWED UP SO THEY CONVINCED ME TO REPLACE BATTERY. SAME ERROR CODES AFTER REPLACING BATTERY. PLEASE CREATE RECALL ON THIS ISSUE. DEFINITELY A SAFETY ISSUE NOT KNOWING IF MY WIFE AND DAUGHTERS WILL BE STRANDED.
WHEN I TURN THE CAR OFF (PUSH BUTTON), THE CAR DOES NOT COMPLETELY TURN OFF. THE ELECTRONICS DO NOT SHUT OFF WITH THE CAR AND DRAIN THE BATTERY LEAVING YOU STRANDED THE NEXT TIME YOU TRY TO START THE CAR. FROM WHAT I HAVE DISCOVERED, IT IS THE GEAR SHIFTER/SENSOR ON THE TRANSMISSION. SEE THE SAME COMPLAINT FROM MANY OTHERS: HTTP…
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WHEN I TURN THE CAR OFF (PUSH BUTTON), THE CAR DOES NOT COMPLETELY TURN OFF. THE ELECTRONICS DO NOT SHUT OFF WITH THE CAR AND DRAIN THE BATTERY LEAVING YOU STRANDED THE NEXT TIME YOU TRY TO START THE CAR. FROM WHAT I HAVE DISCOVERED, IT IS THE GEAR SHIFTER/SENSOR ON THE TRANSMISSION. SEE THE SAME COMPLAINT FROM MANY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND …
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MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND A BATTERY REPLACEMENT. THIS IS HUGE PROBLEM AND NEEDS TO BE RECALLED AND AT NO CHARGE TO THE CUSTOMERS AND OWNERS OF THE MAZDA.
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS…
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WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BEEN HAPPENING FOR WELL OVER A YEAR NOW. I'M ADDING AN ARBITRARY DATE BELOW.
Official recalls
316V644000 · Structure:body:hatchback/liftgate
Sep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
Consequence & remedy
Consequence: If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Remedy: Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
16V203000 · Steering
Apr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Consequence & remedy
Consequence: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Remedy: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
16V064000 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
Feb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Consequence & remedy
Consequence: A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Remedy: Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.