NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
143 reports53,550 miles · Oct 30, 2015
Air Bags
ON FRIDAY, OCTOBER 23, 2015 I BACKED MY CAR OUT OF THE GARAGE ON TO THE DRIVEWAY. AS I HOOKED MY SEAT BELT ALL THE WARNING LIGHTS IN DASH WENT OFF EXCEPT FOR THE AIRBAG LIGHT. ABOUT ONE-HALF MILES LATER, THE BEEPS STARTED. 5 BEEPS, THEN PAUSE. A TOTAL OF 25 BEEPS IN ALL. I SEE FROM OTHER COMPLAINTS IT DOES THAT EVERY 30 MINU…
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ON FRIDAY, OCTOBER 23, 2015 I BACKED MY CAR OUT OF THE GARAGE ON TO THE DRIVEWAY. AS I HOOKED MY SEAT BELT ALL THE WARNING LIGHTS IN DASH WENT OFF EXCEPT FOR THE AIRBAG LIGHT. ABOUT ONE-HALF MILES LATER, THE BEEPS STARTED. 5 BEEPS, THEN PAUSE. A TOTAL OF 25 BEEPS IN ALL. I SEE FROM OTHER COMPLAINTS IT DOES THAT EVERY 30 MINUTES. I HAD ONLY 53,500 MILES AT THE TIME. IT IS STILL LIKE NEW AND SHOULD NOT BE HAVING THOSE PROBLEMS. I SEE FROM ALL THE COMPLAINTS THIS HAS BEEN GOING ON SINCE 2004. I WOULD THINK A COMPANY AS LARGE AS YOURS WOULD HAVE DONE SOMETHING ABOUT IT BEFORE NOW. I ALWAYS THOUGHT YOU WERE 'MAN ENOUGH' TO STAND BY YOUR PRODUCT. IT IS A CRYING SHAME!!!!! WE NEED A RECALL ON THIS. YOU ARE PUTTING PEOPLE'S LIVES IN DANGER!!!!! PLEASE RECONSIDER AND TAKE CARE OF YOUR CUSTOMERS.
NHTSA ODI #10787357
75,811 miles · Jun 28, 2015
SteeringUnknown Or OtherCrash
AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS …
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AS PART OF THE RECENT FORD STEERING RECALL, AN EMERGENCY INSPECTION WAS DONE ON 11/18/13 AT 69,104 AND DECLARED SAFE TO DRIVE. ON 3/18/14 DRIVING TO THE DEALER TO HAVE RECALL WORK PERFORMED, THE STEERING COLUMN LOCKED-UP SOLID AT THE TURN WAS MADE ENTERING THE DEALERS PROPERTY.A REPAIR WAS DONE REPLACING THE LOWER SHAFT ONLY AS SHOWN IN PICTURE #1. THEN LESS THAN 14 MONTHS LATER A REPEAT FAILURE OF THE UPPER SHAFT ASSEMBLY SHOWN IN PICTURE #2. THERE WAS NO SECONDARY RECALL ISSUED, SO A SEARCH BY VIN SHOWED NO OUTSTANDING RECALL, AND THE DEALERS INSISTENT ED THIS WAS NOT A RECALL ISSUE, BUT. IT WAS, AS THE COMPLETE UPPER AND LOWER SHAFT SHOULD HAVE BEEN REPLACED DURING THE REPAIR. THE UNPREDICTABLE LOCKING OF THE STEERING WHEEL POSES A SERIOUS INJURY/DEATH RISK. ALL VEHICLES PART OF THE INITIAL RECALL SHOULD BE INSPECTED TO INSURE THE REPAIR WAS DON COMPLETELY AND CORRECTLY. PICTURES AVAILABLE ON REQUEST (CAN'T SEEM TO ATTACH N THIS FORM) ALSO SEE PREVIOUS FOR FILED WHEN FIRST FAILURE OCCURRED DESPITE INSPECTION THAT DECLARED VEHICLE SAFE TO DRIVE.
NHTSA ODI #10730821
46,300 miles · Jun 8, 2015
Air BagsSeat Belts
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE PARKED, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE …
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TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE PARKED, THE SEAT BELT AND AIR BAG WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DRIVER SIDE SEAT BELT SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THE PASSENGER SIDE SEAT BELT SENSOR. THE FAILURE MILEAGE WAS 46,300. UPDATED 8/10/15*CN
NHTSA ODI #10723975
90,000 miles · Jun 2, 2015
Air Bags
EVERY TIME I DRIVE MY CAR MY AIRBAG LIGHT COMES ON AND IT CHIMES 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. AFTER DOING ONLINE RESEARCH, LOOKS LIKE THIS IS A COMMON/COSTLY PROBLEM FOR THE 06. EVERY HALF HOUR IT BEEPS AGAIN 5 TIMES REPEATS A COUPLE OF TIMES THEN SHUTS OFF. FORD SHOULD ISSUE A RECALL!
NHTSA ODI #10722944
148,000 miles · Apr 9, 2015
Air Bags
WHILE DRIVING TO WORK THE AIRBAG LIGHT CAME ON AND STARTED CHIMING. I LOOKED THE PROBLEM UP ON LINE AND FOUND THIS IS A COMMON ISSUE WITH LINCOLNS. THEY STATED THE PROBLEM IS IN THE CONNECTION AND THE REPAIR BY LINCOLN COST $700. MANY STATED AFTER FIXING THE DRIVER SIDE THE PASSENGER SIDE FAILED SOON AFTER. DECIDED TO NOT TA…
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WHILE DRIVING TO WORK THE AIRBAG LIGHT CAME ON AND STARTED CHIMING. I LOOKED THE PROBLEM UP ON LINE AND FOUND THIS IS A COMMON ISSUE WITH LINCOLNS. THEY STATED THE PROBLEM IS IN THE CONNECTION AND THE REPAIR BY LINCOLN COST $700. MANY STATED AFTER FIXING THE DRIVER SIDE THE PASSENGER SIDE FAILED SOON AFTER. DECIDED TO NOT TAKE IT IN FOR REPAIR DUE TO COST AND CHANCE OF ANOTHER FAILURE. *TR
NHTSA ODI #10704822
23,000 miles · Apr 3, 2015
Air Bags
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. AFTER THE VEHICLE WAS STARTED, THE DRIVER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
NHTSA ODI #10703523
53,000 miles · Mar 21, 2015
Air BagsSeat Belts
I TOOK CAR IN FOR INSPECTION, AIR BAG LIGHT ON. DEALER INFORMED FAULTY SENSOR IN PASSENGER SEAT BELT RETACTOR COST TO REPAIR 1080.00 YEAH! THEY SAID WARRANTY GONE SO SORRY. ON A SEAT BELT? *TR
NHTSA ODI #10700834
135,000 miles · Mar 13, 2015
Steering
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED AND THE LOWER INTERMEDIATE SHAFT COLLAPSED, WHICH CAUSED THE STEERING COLUMN TO SEPARATE FROM THE LOWER BEARING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER INFORMED THE C…
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TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE DRIVING IN REVERSE, THE STEERING WHEEL SEIZED AND THE LOWER INTERMEDIATE SHAFT COLLAPSED, WHICH CAUSED THE STEERING COLUMN TO SEPARATE FROM THE LOWER BEARING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.
NHTSA ODI #10694173
90,000 miles · Feb 2, 2015
Fuel/propulsion SystemVehicle Speed Control
WHILE EXITING A PARKING FACILITY CARS WERE DOING AN ALTERNATE MERGE INTO A SINGLE LANE. IT WAS SLOW STOP AND GO AND I WAS WAITING MY TURN WITH MY FOOT ON THE BRAKE. ALL OF A SUDDEN MY CAR ACCELERATED AGGRESSIVELY AND I SLAMMED ON THE BRAKES AND PUT IT IN PARK. I USED JUST LESS THAN A CAR LENGTH TO STOP THE CAR AFTER IT LURCHE…
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WHILE EXITING A PARKING FACILITY CARS WERE DOING AN ALTERNATE MERGE INTO A SINGLE LANE. IT WAS SLOW STOP AND GO AND I WAS WAITING MY TURN WITH MY FOOT ON THE BRAKE. ALL OF A SUDDEN MY CAR ACCELERATED AGGRESSIVELY AND I SLAMMED ON THE BRAKES AND PUT IT IN PARK. I USED JUST LESS THAN A CAR LENGTH TO STOP THE CAR AFTER IT LURCHED FORWARD. I NOTICED THAT THE TACHOMETER MOMENTARILY EXCEEDED 4000 RPM. THIS WOULD HAVE BEEN AN ACCIDENT EXCEPT FOR FORTUITOUS TIMING. I ALLOWED THE CAR TO MY LEFT SPACE TO MERGE AND THERE WAS ABOUT A CAR LENGTH OF SPACE AVAILABLE WHICH THE OTHER CAR HAD NOT ENTERED YET. THAT SPACE GAVE ME THE MARGIN TO GET THE CAR STOPPED WITHOUT HITTING A CAR IN FRONT OF ME. *TR
NHTSA ODI #10680733
13,093 miles · Jan 26, 2015
Seat Belts
SEAT BELT/AIR BAG LIGHT CAME ON. VEHICLE PURCHASED NEW, ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER INTERNALLY FAULTED ON DRIVERS SIDE. OUT OF WARRANTY, AND VEHICLE WAS REPAIRED AT A COST OF $354 PARTS AND $305 LABOR. SEAT BELT/AIR BAG LIGHT CAME ON AGAIN JAN 8, 2015. ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENS…
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SEAT BELT/AIR BAG LIGHT CAME ON. VEHICLE PURCHASED NEW, ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER INTERNALLY FAULTED ON DRIVERS SIDE. OUT OF WARRANTY, AND VEHICLE WAS REPAIRED AT A COST OF $354 PARTS AND $305 LABOR. SEAT BELT/AIR BAG LIGHT CAME ON AGAIN JAN 8, 2015. ORIGINAL DEALER DIAGNOSED BAD SEAT BELT PRE TENSIONER ON THE PASSENGER SIDE. PARTS ON ORDER AND TO BE REPAIRED FEB 26, 2015. PARTS COST $507 AND $305 LABOR. THIS IS A DEFINITE SAFETY ITEM THAT HAS A HISTORY WITH THIS VEHICLE YEAR AND MODEL. COST TO CUSTOMER IS EXCESSIVE AND UNACCEPTABLE CONSIDERING THIS ITEM MUST BE REPAIRED TO INSURE A FUNCTIONAL SEAT BELT AND AIR BAG IN THE EVENT OF AN ACCIDENT. THE EXCESSIVE COSTS APPEARS TO BE DISCOURAGING SOME OWNERS FROM REPAIRING THIS SAFETY ITEM ACCORDING TO OTHER COMPLAINTS TO NHTSA. FORD MOTOR COMPANY HAS NOT FULFILLED REASONABLE MANUFACTURERS RESPONSIBILITY ON A SAFETY ITEM THAT COULD CAUSE SEVERE INJURY OR DEATH AS A RESULT OF THE MALFUNCTION OF KNOWN DEFECT IN A REQUIRED PIECE OF SAFETY EQUIPMENT. *TR
NHTSA ODI #10679050
Official recalls
2Nov 5, 2014
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Consequence & remedy
Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Aug 29, 2013
Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Consequence & remedy
Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗