Air Bags. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Seat Belts. Review the 35 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Vehicle Speed Control. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports1 fire reports5 injury reports

Service Brakes complaints

12 reports

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12,730 miles · May 16, 2014

Air BagsService BrakesVehicle Speed ControlCrash

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DRIVER WAS PARKING LINCOLN TOWN CAR. STEPPED ON BRAKE WHILE PUTTING CAR INTO PARK POSITION. CAR SUDDENLY ACCELERATED OVER CONCRETE PARKING STOP AND SLAMMED INTO AN ENTRANCE TO SHOPPING CENTER SIGN THAT WAS IN FRONT OF THE PARKING SPACE. THE CAR ENDED UP WITH THE FRONT OF THE CAR AGAINST THE SIGN AND THE REAR WHEELS OF THE CAR UP AGAINST THE PARKING STOP. ALSO, THE REAR DOOR LOCKS FAILED, AND PASSENGERS WERE UNABLE TO EXIT THE VEHICLE AND THE AIR BAG LIGHT ILLUMINATED. UPDATED 06/10/14

NHTSA ODI #10588985

41,000 miles · Nov 1, 2013

Service Brakes

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WHILE DRIVING THE CAR I WAS APPROACHING A STOPPED VEHICLE AT A STOP LIGHT AHEAD OF ME. WHEN I APPLIED THE BRAKES THERE WAS WHAT SEEMED LIKE A SURGE OF POWER AND I PUT BOTH FEET ON THE BRAKE PEDAL AND IT WAS NOT GOING TO STOP. I BUMPED THE VEHICLE IN FRONT OF ME QUITE HARD BUT THERE WAS NO DAMAGE BUT THE DRIVER WAS QUITE UPSET AND I DO NOT BLAME THEM. ON THE SECOND OCCASION MY WIFE WAS DRIVING THE VEHICLE AND WHEN SHE WENT TO STOP AN INTERSECTION SHE SAID THE BRAKES DID NOT DO ANYTHING AND SHE FELT THAT THE ENGINE WAS GETTING GAS CAUSING IT TO ACCELERATE AND SHE WENT RIGHT THROUGH THE INTERSECTION. SHE SAID THAT IT WAS A GOOD THING THERE WERE NO VEHICLES COMING THROUGH THE INTERSECTION OR SHE WOULD HAVE BEEN IN AN ACCIDENT. THE THIRD INCIDENT HAPPENED LAST MONTH WHEN I WAS IN A PARKING LOT AND I WAS PULLING UP TO THE CURB WHEN I APPLIED THE BRAKES. AGAIN THERE WAS A SURGE OF POWER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND REAPPLIED THE BRAKES AND THEN THEY ENGAGED BUT BY THEN I HAD JUMPED OVER THE CURB. I HAVE DISCUSSED THIS INCIDENT WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN DADE CITY FLORIDA AND WITH THE SERVICE MANAGER AT THE LINCOLN DEALERSHIP IN GREENVILLE MICHIGAN WHEN I TOOK MY CAR TODAY FOR A RECALL THAT I RECEIVED IN THE MAIL ABOUT PROBLEMS WITH THE STEERING SYSTEM AND RUST. I WAS TOLD TODAY THAT THERE HAS BEEN NO RECALL ON BRAKE ISSUES AND THERE WAS NOTHING WRONG WITH THE BRAKES AT THIS TIME. THIS IS OUR MICHIGAN CAR NOW AND WE ARE IN MICHIGAN FROM MAY TO NOVEMBER. WE WILL BE GOING TO FLORIDA ON NOVEMBER 18, 2013. *TR

NHTSA ODI #10550571

Official recalls

14V704000 · Steering:rack And Pinion:pinion Shaft

Nov 5, 2014

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

Consequence & remedy

Consequence: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.

13V385000 · Steering

Aug 29, 2013

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

Consequence & remedy

Consequence: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.