NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
54 reports95,000 miles · Dec 21, 2020
Electrical System
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO BIENER FORD IN GREAT NECK THE SERVICE REPRESENTATIVE SAID NOTHING CAN BE DON…
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TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO BIENER FORD IN GREAT NECK THE SERVICE REPRESENTATIVE SAID NOTHING CAN BE DONE BECAUSE THEIR WAS NO PART REPLACEMENT, FOR THIS ISSUE. THE ISSUE HAPPENED EVERYDAY WEATHER ITS IN MOTION OR IN IDLE . THE FAILURE OCCURS ON CLIMATE CONTROL AS WELL. THE FAILURE MILEAGE WAS 95,000.
NHTSA ODI #11384461
Mileage unknown · Oct 22, 2020
SteeringSuspension
I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE…
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I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AND THIS IS SUCH A SAFETY CONCERN NOT ONLY FOR ME BUT FOR THE PASSENGER SITTING IN THE BACK. THE CUSTOMER SERVICE AT FORD DEALERSHIPS SUCKS.
NHTSA ODI #11365811
104,000 miles · Oct 20, 2020
Steering
AFTER STARTING THE CAR FROM A COLD (65 DEGREE) CONDITION, THE DISPLAY SHOWED AN ERROR MESSAGE "ELECTRIC POWER ASSIST SYSTEM MALFUNCTION" AND I OBSERVED NO POWER STEERING. THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. TURNING THE CAR OFF AND RESTARTING IT RECTIFIED THE PROBLEM BUT I'M CONCERNED THAT THIS PROBLEM COULD OCCUR WHILE I'M…
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AFTER STARTING THE CAR FROM A COLD (65 DEGREE) CONDITION, THE DISPLAY SHOWED AN ERROR MESSAGE "ELECTRIC POWER ASSIST SYSTEM MALFUNCTION" AND I OBSERVED NO POWER STEERING. THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. TURNING THE CAR OFF AND RESTARTING IT RECTIFIED THE PROBLEM BUT I'M CONCERNED THAT THIS PROBLEM COULD OCCUR WHILE I'M DRIVING AND CAUSE ME TO DRIVE OFF THE ROAD DUE TO STEERING FAILURE. INDEED, AFTER RESEARCHING THE SUBJECT ONLINE, I FOUND OTHER OWNERS OF LINCOLN MKT'S, IT'S TWIN FORD FLEX, AND SOME FUSION MODELS HAVE REPORTED THE SAME ISSUE AND SOME HAVE EVEN GONE OFF THE ROAD, ALTHOUGH NO INJURIES RESULTED. I ALSO LEARNED THERE WAS A FACTORY RECALL FOR THIS ISSUE INVOLVING MKT'S UNTIL MODEL YEAR 2013, AND OTHER MODELS, BUT MY CAR IS A 2014 AND IT OBVIOUSLY HAS THE SAME PROBLEM. I'M VERY CONCERNED ABOUT THIS SAFETY ISSUE AND AM DISAPPOINTED THAT FORD MOTOR COMPANY DID NOT INCLUDE MODEL YEAR 2014 IN THE RECALL. PLEASE INVESTIGATE THE PROBLEM AND DEMAND THE FMC RECALLS THESE MODELS AS THEY SHOULD. THANK YOU.
NHTSA ODI #11365311
Mileage unknown · Oct 1, 2020
Suspension
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD LINCOLN SERVICE (10 CAMPB…
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TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11362262
Mileage unknown · Aug 8, 2020
Electrical SystemSuspensionUnknown Or Other
1-HEAD LIGHT FRONT RIGHT SIDE IS WORKING 5 MIN AND CLOSED DIRECT I GO MECHANIC IS NOT FUNDED ANY PROBLEM 2- MY CAR HAVE 2 RECALL I GOING DELAR PREMIER 152 58TH ST BROOKLYN NY 11220 AND SIDE I JUST MAKE 1 RECALL NUMBER 20E01 POWERTRAIN CONTROL MODULE REPROGRAMMING OTHER RECALL NUMBER 20V072 REAR SUSPENSION TOE LINK REPLACEME…
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1-HEAD LIGHT FRONT RIGHT SIDE IS WORKING 5 MIN AND CLOSED DIRECT I GO MECHANIC IS NOT FUNDED ANY PROBLEM 2- MY CAR HAVE 2 RECALL I GOING DELAR PREMIER 152 58TH ST BROOKLYN NY 11220 AND SIDE I JUST MAKE 1 RECALL NUMBER 20E01 POWERTRAIN CONTROL MODULE REPROGRAMMING OTHER RECALL NUMBER 20V072 REAR SUSPENSION TOE LINK REPLACEMENT BECUSE DELAR TELL ME NOT HAVE PART AND TELL ME COMING BACK AFTER 3 MONTH WHY I SEE RECALL AND DEALER NOT HAVE PART AND NOT FIXED PLEASE I NEED HELP SEE ATTACH IS BILL FOR JUST 1 RECALL DEALR DOIT OTHER ONE NO NEED MAKED I USED CAR IS VERY BAD SUSPENSION REAR AND I SEE DEALER DONT CARE CUSTOMER
NHTSA ODI #11344010
Mileage unknown · Aug 4, 2020
Suspension
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND …
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TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED RECALL WAS ISSUED IN FEB. 20, 2010 BUT 7 MONTHS LATER NO SOLUTION FOR THE RECALL. DEALER HAS BEEN CONTACTED.*JB
NHTSA ODI #11343153
296,000 miles · Feb 29, 2020
SteeringSuspensionWheelsCrashInjury
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL …
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I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCEPT STEERING WHEEL AND DASHBOARD. THE DRIVERS' SIDE FRONT OF VEHICLE WAS SMASHED. THE REAR AXLE TURNED TOWARDS THE DRIVERS SIDE
NHTSA ODI #11312214
15 miles · Feb 19, 2020
Structure
I WAS DRIVING ON THE HIGHWAY AROUND 70MPH WHEN MY SUNROOF EXPLODED. THERE IS A LOT OF PEOPLE REPORTING THE SAME ISSUE, BUT UNFORTUNATELY FORD/LINCOLN DOESN'T TAKE ANY RESPONSIBILITY AND IT'S OBVIOUS THAT IS A DEFECT AND REALLY DANGEROUS FOR PEOPLE IN THE VEHICLE.
NHTSA ODI #11310072
130,000 miles · Jan 13, 2020
Structure
DRIVING DOWN THE HIGHWAY THE MOON ROOF MAKES A LOUD POPPING NOISE THEN SHATTERS
NHTSA ODI #11299093
45,000 miles · Nov 20, 2019
Electrical SystemVisibility
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF TH…
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TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #11281277
Official recalls
4Feb 10, 2020
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Consequence & remedy
Consequence: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.
Aug 25, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.
Consequence & remedy
Consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect the fuel PEM part number and replace the fuel PEM, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31.
Mar 24, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Lincoln MKT vehicles with a limousine or hearse preparation package, manufactured March 6, 2012, to March 10, 2015. In the affected vehicles, the vacuum pump relay may overheat due to an internal fault or contamination.
Consequence & remedy
Consequence: If the vacuum pump relay overheats, there is an increased risk of a vehicle fire.
Remedy: Ford will notify owners, and dealers will replace the vacuum pump relay with a new electro-mechanical relay, free of charge. The recall began on July 6, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S10.
Jul 2, 2014
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Consequence & remedy
Consequence: If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy: Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗