2014 Lincoln Mkt

On April 30, 2021 as I was driving down the road my steering wheel suddenly starting turning left to right involuntarily causing me to lose control of my car and crash. My vehicle is a total loss and I had just paid heavty deposit and financed a Lincoln Mkt with a dealership that never disclosed to me that my vehicle I just purchased had a recall on it that had been issued last year. Now I am out of my deposit, no car, criminal charges for causing an accident that I could not control, and a company that was well aware of the recall gets all their money plus some and I'm the one in the wrong. Doesn't seem right does it? Unfortuntly, the claims adjuster that inspected the vehicle to give an estimate failed to check the rear of the vehicle since all damage was in the front and driver side. I informed my insurance rep of the recall and have sent information on the recall along with the crash report of the incident. I do not recall seeing any warning lamps before this incident but I did feel that something was strange with the cars manuvering ability when accelrating or attempting to pass. It would kind of suddenly start a short of shimming of the vehicle that I have never experienced before in other vehicles driven previous to this one. Those signs were first noticed the second day after purchasing the car and two weeks later the incident occured.

I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AND THIS IS SUCH A SAFETY CONCERN NOT ONLY FOR ME BUT FOR THE PASSENGER SITTING IN THE BACK. THE CUSTOMER SERVICE AT FORD DEALERSHIPS SUCKS.

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1-HEAD LIGHT FRONT RIGHT SIDE IS WORKING 5 MIN AND CLOSED DIRECT I GO MECHANIC IS NOT FUNDED ANY PROBLEM 2- MY CAR HAVE 2 RECALL I GOING DELAR PREMIER 152 58TH ST BROOKLYN NY 11220 AND SIDE I JUST MAKE 1 RECALL NUMBER 20E01 POWERTRAIN CONTROL MODULE REPROGRAMMING OTHER RECALL NUMBER 20V072 REAR SUSPENSION TOE LINK REPLACEMENT BECUSE DELAR TELL ME NOT HAVE PART AND TELL ME COMING BACK AFTER 3 MONTH WHY I SEE RECALL AND DEALER NOT HAVE PART AND NOT FIXED PLEASE I NEED HELP SEE ATTACH IS BILL FOR JUST 1 RECALL DEALR DOIT OTHER ONE NO NEED MAKED I USED CAR IS VERY BAD SUSPENSION REAR AND I SEE DEALER DONT CARE CUSTOMER

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED RECALL WAS ISSUED IN FEB. 20, 2010 BUT 7 MONTHS LATER NO SOLUTION FOR THE RECALL. DEALER HAS BEEN CONTACTED.*JB

I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCEPT STEERING WHEEL AND DASHBOARD. THE DRIVERS' SIDE FRONT OF VEHICLE WAS SMASHED. THE REAR AXLE TURNED TOWARDS THE DRIVERS SIDE

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTROL ARM FAILED CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. AS A RESULT OF LOSING CONTROL OF THE VEHICLE, THE PASSENGER SIDE OF THE VEHICLE SUSTAINED DAMAGE. THE VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSIS HOWEVER DETAILS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.