2014 Lincoln Mkt

I am submitting this complaint regarding a recurring safety issue with the rear-view camera system in my 2014 Lincoln MKT. The camera intermittently fails to display a proper image when the vehicle is placed in reverse. Specifically, the screen either remains blank, displays a distorted image, or inverts the image entirely. These malfunctions significantly impair rear visibility and pose a safety hazard, particularly in environments with limited space or pedestrian traffic. I have narrowly avoided several incidents with other vehicles or pedestrians, due to this camera malfunction. I am aware that Ford Motor Company has issued a recall for similar rear-view camera defects affecting various models from the 2015 to 2019 production years. However, my vehicle—despite exhibiting identical symptoms—is not currently included in that recall. Given the nature of the defect and its potential to compromise driver and pedestrian safety, I respectfully request that the National Highway Traffic Safety Administration investigate this issue and consider expanding the scope of the existing recall to include the 2014 Lincoln MKT. I had an independent service center check the camera. The ASE-certified technician explained the issue appears to be a software problem that can only be handled by a Lincoln dealer. When I contacted a dealership, they said they were not aware of any fixes for the problem. When the camera malfunctions, a message pops up on my information screen in the vehicle that tells me "Camera is unavailable" and to "Contact the dealer." There were no other warning messages or lamps of any kind. I am prepared to provide photographic or video evidence of the malfunction upon request and am willing to cooperate with any further inquiries or inspections deemed necessary. Thank you for your consideration of this matter.

MY 2014 LINCOLN MKT PANORAMIC ROOF EXPLODED WITH NO WARNING WHILE DRIVING. FORD IS CLAIMING THIS IS A REPAIR FOR WHICH I NEED TO PAY. I BELIEVE THIS IS A DANGEROUS DEFECT THAT NEEDS TO BE RECALLED. THERE ARE SEVERAL DOCUMENTED INSTANCES OF THIS HAPPENING WITH THE 2014 LINCON MKT. I WAS DRIVING 20MPH AND TURNING WHEN THE ROOF EXPLODED

1-HEAD LIGHT FRONT RIGHT SIDE IS WORKING 5 MIN AND CLOSED DIRECT I GO MECHANIC IS NOT FUNDED ANY PROBLEM 2- MY CAR HAVE 2 RECALL I GOING DELAR PREMIER 152 58TH ST BROOKLYN NY 11220 AND SIDE I JUST MAKE 1 RECALL NUMBER 20E01 POWERTRAIN CONTROL MODULE REPROGRAMMING OTHER RECALL NUMBER 20V072 REAR SUSPENSION TOE LINK REPLACEMENT BECUSE DELAR TELL ME NOT HAVE PART AND TELL ME COMING BACK AFTER 3 MONTH WHY I SEE RECALL AND DEALER NOT HAVE PART AND NOT FIXED PLEASE I NEED HELP SEE ATTACH IS BILL FOR JUST 1 RECALL DEALR DOIT OTHER ONE NO NEED MAKED I USED CAR IS VERY BAD SUSPENSION REAR AND I SEE DEALER DONT CARE CUSTOMER

THE GLASS SUNROOF EXPLODED WHILE ME AND MY KIDS WHERE IN THE CAR. IT WAS SCARY AND CRAZY ALL AT THE SAME TIME. GARY YEOMAN LINCOLN STATES ITS NOT UNDER WARRANTY, AND THAT HIS WAS HIT BUY A SOMETHING CAUSING IT TO BREAK. AFTER READING ALL THE COMPLAINTA AND REVIEW. I THINK THEY SHOULD HAVE DONE A RECALL A LONG TIME AGO! I GOT OUT THE CAR TO GO THE DICKERSON CENTER ON ORANGE AVENUE IN DAYTONA BEACH AND EVERTHING WAS FINE AND GOT BACK IN AND MY SON ASKED WHATS WRONG WITH YOU SUN ROOF!

AT 2:30 IN THE AFTERNOON OUR CHAUFFEUR WAS SOUTHBOUND ON I 69 WITH A CUSTOMER IN CAR WHEN THEY HEARD A LOUD GUNSHOT LIKE BANG. GOT OFF ON THE NEXT EXIT TO INSPECT VEHICLE AND FOUND HOLE IN ROOF. SOMEONE FROM THE OFFICE HAD TO TAKE THEM A NOTHER CAR TO SWITCH OUT. THE ONE WITH THE SHATTERED SUNROOF WAS BROUGHT BACK TO THE SHOP.

WHILE PARKED IN FRONT OF A HOTEL FOR ABOUT 10 MINUTES WITH THE ENGINE RUNNING AND THE WINDOWS UP, THE FORWARD HALF OF THE GLASS ROOF EXPLODED OUTWARD WITH A LOUD BANG. LUCKILY, THE SUNSHADE WAS CLOSED SO NO GLASS FELL DIRECTLY THE PASSENGER. THERE WAS NO IMPACT, NO EXTREME TEMPERATURE, ABSOLUTELY NOTHING THAT WOULD CAUSE THIS TO OCCUR... DATE OF OCCURRENCE: 3/31/2016 TIME OF OCCURRENCE: 7:18AM TEMPERATURE AT THE TIME IT HAPPENED: 50 DEGREES FAHRENHEIT PHYSICAL LOCATION: KENT STATE UNIVERSITY HOTEL, 215 S. DEPYSTER ST, KENT, OH AFTER SEARCHING THE INTERNET, I FOUND SO MANY PEOPLE THAT HAVE EXPERIENCED SIMILAR BREAKAGE... INDICATES THAT THERE HAS TO BE A DEFECT IN THE DESIGN OR POSSIBLY THE TEMPERING OF THE GLASS ITSELF. WHILE THERE WAS NO DANGER IN MY SITUATION, IT IS EASY TO SEE HOW THIS COULD CAUSE AN ACCIDENT IF IT OCCURRED UNDER DIFFERENT CIRCUMSTANCES. I FEEL THIS DEFINITELY NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.