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2020 Lexus Rx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Lexus Rx do not stand out strongly from the model-year median of 29.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 46 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports3 injury reports

Unknown Or Other complaints

8 reports
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Mileage unknown · Jun 12, 2026
Unknown Or Other

The panoramic sunroof has a shade, which is not closing. This causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. The repair is very expensive and there is no other way around it. I seen many owners raising concerns about the same issue happening to them, on youtube, reddit,…

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The panoramic sunroof has a shade, which is not closing. This causes a lot of sunlight to enter the vehicle which might be harmful to your skin and causes headaches. The repair is very expensive and there is no other way around it. I seen many owners raising concerns about the same issue happening to them, on youtube, reddit, google and other websites. This is an issue on the same model from around 2017-2022. This must be repaired by lexus, and improved so it doesn’t keep happening.

NHTSA ODI #11743718

Mileage unknown · Apr 7, 2026
Unknown Or Other

The hatchback window shattered without any known cause. It appeared to have been hit from inside the vehicle but no one was in or around the vehicle when it occurred. It was 82 degrees outside and the vehicle was parked in the shade. Lexus told me there were no known issues regarding the window on other Lexus vehicles.

NHTSA ODI #11729675

Mileage unknown · Jan 29, 2025
Unknown Or OtherInjury

SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT C…

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SUNROOF EXPLODED WHILE DRIVING WHILE MY HUSBAND WAS DRIVING WITH A FRIEND. DEALERSHIP IS NOT ACKKNOWLEDGING IT SINCE THERE IS NOT A RECALL SO I WILL HAVE TO CALL LEXUS CORPORATE. I AM TAKING IT INTO THE DEALERSHIP TO BE FIXED AND DROPPING IT OFF THIS FRIDAY. INSURANCE ADJUSTER WILL BE DOING TO DEALERSHIP TO LOOK AT SINCE IT COSTS $2000 TO FIX AND I HAVE A $1000 DEDUCTIBLE :( :( NO WARNING JUST SOUNDED LIKE A BOMB OR GUNSHOT GOING OFF. MY HUSBAND HAS HAD RINGING IN THE EARS SINCE IT WAS SO LOAD AND RIGHT ABOVE HIS HEAD!!!!

NHTSA ODI #11639337

Mileage unknown · Oct 14, 2024
Unknown Or Other

I was driving down the road with no one around and nothing falling or being kicked up in the air and I heard a huge crash, I had no idea what happened even after stopping at a gas station. Two days later after hearing the sound of ripping Velcro as I was driving, I opened the sunroof bc it was a nice day and glass shattered and…

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I was driving down the road with no one around and nothing falling or being kicked up in the air and I heard a huge crash, I had no idea what happened even after stopping at a gas station. Two days later after hearing the sound of ripping Velcro as I was driving, I opened the sunroof bc it was a nice day and glass shattered and fell all over me. I shut to sunroof cover and realized the entire time that my sunroof exploded without warning bc it was not tempered correctly. Lexus refuses to fix the manufacturer error.

NHTSA ODI #11619622

Mileage unknown · Oct 7, 2024
Unknown Or Other

The low fuel gauge does not come on until there is only 18 miles left. I brought my auto into the Lexus dealer in Fall 2022 because up until that point the low mileage gauge came on around 40 miles. I was told that the low fuel gauge changes from year to year. Really! It is dangerously to find a gas station with only 18 miles.…

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The low fuel gauge does not come on until there is only 18 miles left. I brought my auto into the Lexus dealer in Fall 2022 because up until that point the low mileage gauge came on around 40 miles. I was told that the low fuel gauge changes from year to year. Really! It is dangerously to find a gas station with only 18 miles. This makes no sense to me. I have been driving the same model Lexus for 6 years and prior to this the low fuel gauge came on around 40 miles. The Lexus manual says that the gas tank is 19.2 gallons but when I fill up the tank when it says 18 miles are left, I only can add 15.5 gallons. I just heard a similar complaint with the new Highlanders.

NHTSA ODI #11618515

Mileage unknown · Dec 27, 2023
Unknown Or Other

My car trunk could not be closed right after the year I bought it in July, 2020. I went to the dealer Crown Lexus in Ontario, Southern California. They fixed it. Now it is happening again, I can not close the trunk by touching the button on the trunk or in the car to the left of the driver’s wheel. My husband and I went to …

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My car trunk could not be closed right after the year I bought it in July, 2020. I went to the dealer Crown Lexus in Ontario, Southern California. They fixed it. Now it is happening again, I can not close the trunk by touching the button on the trunk or in the car to the left of the driver’s wheel. My husband and I went to see our younger son and grandson in Richmond near San Francisco via we stopped at the Marriott overnight in San Mateo for seeing a friend on the way during the Christmas time from 22nd-25th, our whole trip was scared and bothered by the fact that we couldn’t get the trunk closed whenever and whatever unless we tried 4, 7, even 10 times. We were truly scared and concerned that we would not be able to continue our trip. My husband had to stand at the hotel parking lot in cold weather for an hour until I was able to went down to the parking lot to try to finally close it. This incident happened throughout our entire trip going to SF and being back home in Apple Valley. We were afraid that we couldn’t finish our trip. What a terrible experience! I personally guess that it is a design error, but I am not sure. Please contact me, and please solve the problem.

NHTSA ODI #11562172

Mileage unknown · Jan 30, 2023
StructureUnknown Or Other

2020 LEXUS RX350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THERE IS WATER INTRUSION INTO THE FLOOR PASSENGER FLOOR AREA OF THE VEHICLE.THE DEALERSHIP INDICATED REPAIR WORK REQUIRED WAS DUE TO AN EXTERNAL INFLUENCE AND INSECT(SPIDER) FORMING A NEST IN THE AIR CONDITIONING CONDENSATIO…

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2020 LEXUS RX350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THERE IS WATER INTRUSION INTO THE FLOOR PASSENGER FLOOR AREA OF THE VEHICLE.THE DEALERSHIP INDICATED REPAIR WORK REQUIRED WAS DUE TO AN EXTERNAL INFLUENCE AND INSECT(SPIDER) FORMING A NEST IN THE AIR CONDITIONING CONDENSATION DRAIN LINE.

NHTSA ODI #11504422

Mileage unknown · Apr 29, 2022
Unknown Or Other

I was driving on the 210 freeway in Southern California and my sunroof exploded. There was no sign of an object hitting it and I didn't see anything bounce off of it onto the road or onto other cars. My insurance company inspected it and sent me to a repair shop to have it replaced.

NHTSA ODI #11462802

Official recalls

1

23V865000 · Air Bags:sensor:occupant Classification

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.