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2020 Lexus Rx

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Lexus Rx do not stand out strongly from the model-year median of 29.

About this comparison →
46Owner complaints

Model-year median: 29

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
47
201725
201834
201946
202069
202128
202261
2023
Compare all Rx years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Air Bags
21Unknown Or Other
8Engine
5Electrical System
4Tires
4
All reported categories
Forward Collision Avoidance
3Fuel/propulsion System
2Structure
2Back Over Prevention
1Exterior Lighting
1Power Train
1Service Brakes
1Vehicle Speed Control
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 46 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports0 fire reports3 injury reports

Structure complaints

2 reports
Clear category filter
Mileage unknown · Jan 30, 2023
StructureUnknown Or Other

2020 LEXUS RX350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THERE IS WATER INTRUSION INTO THE FLOOR PASSENGER FLOOR AREA OF THE VEHICLE.THE DEALERSHIP INDICATED REPAIR WORK REQUIRED WAS DUE TO AN EXTERNAL INFLUENCE AND INSECT(SPIDER) FORMING A NEST IN THE AIR CONDITIONING CONDENSATIO…

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2020 LEXUS RX350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO VEHICLE. THE CONSUMER STATED THERE IS WATER INTRUSION INTO THE FLOOR PASSENGER FLOOR AREA OF THE VEHICLE.THE DEALERSHIP INDICATED REPAIR WORK REQUIRED WAS DUE TO AN EXTERNAL INFLUENCE AND INSECT(SPIDER) FORMING A NEST IN THE AIR CONDITIONING CONDENSATION DRAIN LINE.

NHTSA ODI #11504422

Mileage unknown · Apr 18, 2022
Structure

While into a road trip from Florida to Tennessee on I-75 the sunroof spontaneously exploded. The interior sunshade was closed. Otherwise the glass shards would have entered the interior. The glass most likely would have caused cut injuries to the driver (my wife) and I. Also, it may well have caused her to lose control of the v…

Read full complaint

While into a road trip from Florida to Tennessee on I-75 the sunroof spontaneously exploded. The interior sunshade was closed. Otherwise the glass shards would have entered the interior. The glass most likely would have caused cut injuries to the driver (my wife) and I. Also, it may well have caused her to lose control of the vehicle resulting in a very serious accident while driving at 75 mph. My insurance company classified it as vehicle mechanical failure and not covered by my insurance. They indicated this has happen to other vehicles including Lexus. The replacement cost for glass and labor was $1,087.75

NHTSA ODI #11461183

Official recalls

1

23V865000 · Air Bags:sensor:occupant Classification

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.