2008 Lexus Is

MY SON CAME HOME FROM COLLEGE AND SAID HIS DASHBOARD WAS "STICKY" AND THAT IT IS BECOMING A NUISANCE FOR HIM TO DRIVE. WE TRIED TO CLEAN IT, BUT IT CANNOT BE CLEANED. THE DASH IS COVERED WITH VARIOUS DEBRIS THAT COLLECTS AND STICKS TO IT. I THEN WENT ONLINE TO SEE IF ANYONE HAD SIMILAR PROBLEMS. I FOUND THAT TOYOTA HAS ISSUED A WEP, BUT IT DOESN'T COVER THE MONTH THAT MY SON'S CAR WAS MANUFACTURED (IT DOES COVER THE YEAR IT WAS MANUFACTURED).

IT HAPPENED ON TWO OCCASIONS. I WAS DRIVING AND DECIDED TO ROLL DOWN MY PASSENGER WINDOW. I NORMALLY KEEP IT CLOSED. AFTER A WHILE, DECIDED TO CLOSE IT AND ROLLED UP BUT IT OVERSHOOT THE WINDOW FRAME, THAT THE GLASS ALMOST FELL OFF. I HAD TO STOPPED AND MANUALLY PUSH IT BACK IN. I SUCCESSFULLY ROLLED IT UP AND KEPT IT THERE FOR A WEEK UNTIL MY SON ROLLED IT DOWN LAST MARCH 1ST,2015. IT NO LONGER WILL ROLL UP. I TOOK MY CAR TO PALM BEACH LEXUS ON THAT SAME DAY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED, FOR 600 USD. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS (MOSTLY ES350), BASED ON THE NUMBER OF COMPLAINS THIS SHOULD BE CONSIDERED A DEFECT AND COSTUMERS SHOULDN'T BE PAYING FOR THE REPLACEMENT. *TR

I HAVE A BEAUTIFUL LEXUS IS 250 CRIMSON IN COLOR THAT I BOUGHT BACK IN FEB 2012. THE DASHBOARD HAS BEEN COMPLETELY MUTILATED.. IT IS NOT A GOOD FEELING TO KNOW HOW HARD YOU WORKED YOUR TAIL OFF TO BE 24 YEARS OLD AND BE ABLE TO AFFORD THE CAR OF YOUR DREAMS, AND NOW JUST BECAUSE IT IS OUT IN THE SUN, THE DASHBOARD MELTS. SURE WISH I WOULD HAVE KNOWN THIS INFORMATION WHEN I BOUGHT THE CAR. IT WAS NOT DAMAGED AT THAT POINT. IT LOOKS TERRIBLE AND IT IS IMPOSSIBLE TO CLEAN IT WITHOUT MAKING SCRATCHES ALL OVER IT.. I SPENT A GOOD DEAL OF MONEY FOR MY CAR, A CAR THAT IS SUPPOSE TO BE A LUXURY MODEL, AND YET A CAR THAT COST MUCH LESS AND IS NOT LUXURY LOOKS SO MUCH NICER. EVERYTHING STICKS TO IT! HAIR, DUST, ANYTHING... LEXUS HAS PLENTY OF MONEY TO FIX THE PRODUCT THAT THEY MADE. IT IS A DEFECT IN THEIR PRODUCT, SO THEY NEED TO DO THE RIGHT THING AND TAKE RESPONSIBILITY FOR IT. YOU WOULD THINK, AFTER THE FIRST FEW COMPLAINTS OVER 10 YEARS AGO, THAT THEY WOULD HAVE STOPPED USING WHATEVER MATERIAL IT IS THAT HAS BEEN MELTING. BUT NO THEY KEPT USING IT AND WERE INTENTIONALLY SCREWING OVER MANY LEXUS OWNERS. AND THEY ENCOURAGE US TO PAY THE MONEY IT TAKES TO FIX THEIR PROBLEM JUST FOR THEM TO MAKE MORE MONEY. IF I WERE TO GET IN A CAR WRECK FROM THE FRONT, MY DASHBOARD WOULD COMPLETELY AND EASILY BE CRUSHED. IT ACTUALLY BENDS AT THE POINT WHERE MY SPEEDOMETER'S DASHBOARD RIM IS. REALLY? DO THEY THINK THIS IS SAFE AND "LUXURY"??????? I GUARANTEE THAT IF SOMEONE THAT HAD THIS PROBLEM WERE TO GET IN A CAR WRECK AND GET EVEN REMOTELY INJURED, THERE WOULD BE A LAWSUIT. JUST NOT SAFE.... PLEASE DO THE RIGHT THING. *TR

THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ESTIMATES ON THE REPAIR RANGE FROM 2500.00 TO OVER THREE THOUSAND.PLEASE LOOK INTO THIS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR