NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
21 reportsClear category filterMileage unknown · Feb 18, 2017
Air Bags
I'VE CONTACTED MY DEALERSHIP, FREEMAN LEXUS, NUMEROUS TIMES SINCE HEARING ABOUT THE TAKATA RECALL IN JUNE OF LAST YEAR. 9 MONTHS LATER I AM STILL AWAITING REPAIR. THE FIRST 5 TIMES I CALLED, I WAS TOLD TO CALL BACK AND CHECK IN TO SEE IF THE AIRBAG REPLACEMENT PARTS WHERE IN. THE LAST TIME I WAS PUT ON A LIST IN ORDER TO RECEIVE…
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I'VE CONTACTED MY DEALERSHIP, FREEMAN LEXUS, NUMEROUS TIMES SINCE HEARING ABOUT THE TAKATA RECALL IN JUNE OF LAST YEAR. 9 MONTHS LATER I AM STILL AWAITING REPAIR. THE FIRST 5 TIMES I CALLED, I WAS TOLD TO CALL BACK AND CHECK IN TO SEE IF THE AIRBAG REPLACEMENT PARTS WHERE IN. THE LAST TIME I WAS PUT ON A LIST IN ORDER TO RECEIVE A LOANER CAR. 2 MONTHS LATER AND STILL NO REPAIR OR LOANER. I HAVE A 2008 LEXUS IS WHICH WAS PURCHASED IN SEPTEMBER OF 2007. I LIVE IN CA. BASED ON THE PROJECTED DEGRADATION TIMELINE OF 6-9 YEARS, SEPTEMBER OF 2016 PUT MY AT 9 YEARS. I AM NOT SATISFIED WITH LEXUS LACK OF TIMELY REPAIR.
NHTSA ODI #10955458
54,000 miles · Jan 13, 2017
Air Bags
TAKATA RECALL. WE WERE TOLD BY LEXUS 8 MONTHS AGO NOT TO ALLOW ANYONE TO DRIVE IN THE PASSENGERS SEAT. SINCE WE ALWAYS RIDE TOGETHER WE CAN NO LONGER USE THE CAR. IT DOES NOT MAKE SENSE THAT WE BOUGHT A CAR THIS EXPENSIVE WE CAN NO LONGER USE.
NHTSA ODI #10944993
108,000 miles · Jan 4, 2017
Air Bags
TAKATA RECALL I AM IN ZONE B AND MY CAR IS APPROACHING ITS TEN YEAR MARK. I TOOK MY CAR IN TODAY AND ASKED THE SALES ASSISTANT IF THERE WERE ANY UPDATES ABOUT THE AIRBAG RECALL AND HE TOLD ME, "NO". WHAT IS SUPPOSED TO SAVE ME IN AN ACCIDENT CAN NOW KILL ME. I AM VERY DISAPPOINTED IN THE AMOUNT OF TIME THIS HAS TAKEN AND THE…
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TAKATA RECALL I AM IN ZONE B AND MY CAR IS APPROACHING ITS TEN YEAR MARK. I TOOK MY CAR IN TODAY AND ASKED THE SALES ASSISTANT IF THERE WERE ANY UPDATES ABOUT THE AIRBAG RECALL AND HE TOLD ME, "NO". WHAT IS SUPPOSED TO SAVE ME IN AN ACCIDENT CAN NOW KILL ME. I AM VERY DISAPPOINTED IN THE AMOUNT OF TIME THIS HAS TAKEN AND THE RESPONSE TO CONSUMER CONCERN. PLEASE PUT PRESSURE ON TOYOTA AND TAKATA TO FIX OUR AIRBAGS.
NHTSA ODI #10939657
Mileage unknown · Nov 6, 2016
Air Bags
TAKATA RECALL: I WAS INFORMED OF THE RECALL AND CONTACTED MY DEALER. THE RECALL STATED CLEARLY THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT! THIS IS OUR ONLY CAR AND WE ARE RESPONSIBLE FOR TWO GRANDCHILDREN THAT HAVE CAR SEATS. WE NOW EFFECTIVELY HAVE NO MODE OF SAFE TRANSPORTATION. LEXUS TELLS US NOTHING. I CALLED TO I…
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TAKATA RECALL: I WAS INFORMED OF THE RECALL AND CONTACTED MY DEALER. THE RECALL STATED CLEARLY THAT NO ONE SHOULD RIDE IN THE PASSENGER SEAT! THIS IS OUR ONLY CAR AND WE ARE RESPONSIBLE FOR TWO GRANDCHILDREN THAT HAVE CAR SEATS. WE NOW EFFECTIVELY HAVE NO MODE OF SAFE TRANSPORTATION. LEXUS TELLS US NOTHING. I CALLED TO INQUIRE ABOUT A LOANER CAR AND THEY SAID THEY DID NOT HAVE ANYTHING AVAILABLE. IT APPEARS THAT IT MAY BE A LONG TIME BEFORE THE DEALERS HAVE THE REPLACEMENT PARTS. I LIVE IN HOUSTON, TEXAS WHERE THE MOST SEVERE WEATHER HAS AFFECTED THIS PART. I AM HOPING THAT YOUR DEPARTMENT CAN ASSIST BY ASKING THE DEALER TO LOAN A CAR, MOVE US TO THE TOP OF THE REPLACEMENT LIST AND/OR OFFER A SETTLEMENT TO OFFSET THE LOSS WE WOULD HAVE TO TAKE TO SELL THE CAR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10924486
98,000 miles · Jul 29, 2016
Air Bags
RECEIVED NOTICE OF RECALL WITH NO REMEDY, TELLING ME NOT TO OPERATE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, THIS IS IMPOSSIBLE WITH 3 CHILDREN AND THIS IS ONLY CAR. THEY NEED TO PROVIDE ME A LOANER VEHICLE UNTIL THEY HAVE A REMEDY. I NEED IMMEDIATE SOLUTION
NHTSA ODI #10891588
Mileage unknown · Jul 24, 2016
Air Bags
TAKATA RECALL. UNTIL REMEDY IS AVAILABLE DON'T OPERATE VEHICLE W PASSENGER!?!? WITH ESTIMATES OF A FIX NOT BEING AVAILABLE UNTIL AT THE LATEST POSSIBLY 2019!! HOW IS THIS FAIR TO THE CONSUMER. THIS FORCES US TO EITHER A) PUT LIVES IN JEOPARDY B) SELL MY CAR AT A LOSS.
NHTSA ODI #10888010
123,000 miles · Jul 21, 2016
Air BagsElectrical SystemCrash
THE SRS AIRBAG LIGHT WENT OFF, NEEDS A NEW SENSOR WHICH IS AROUND $1700. THE AIRBAGS WON'T WORK UNLESS THE SENSOR IS REPLACED WHICH IS A HUGE SAFETY ISSUE.
NHTSA ODI #10887578
128,000 miles · Apr 14, 2016
Air Bags
AIRBAG WARNING LIGHT CAME ON. DEALER SAYS FAULTY INSTRUMENT PANEL WIRE HARNESS WHICH RENDERS MY AIRBAGS INOPERABLE. COST TO REPAIR IS $3,600 WITH LEXUS OF CARLSBAD. $2,000 FOR THE PART ALONE AND $1,600 FOR LABOR. THIS SEEMS LIKE A SAFETY RELATED MANUFACTURING DEFECT THAT LEXUS WILL NOT TAKE RESPONSIBILITY FOR.
NHTSA ODI #10855396
110,000 miles · Oct 21, 2014
Air BagsElectrical System
OVER TIME, AIRBAG WIRING HARNESS BECOMES LOOSE AND/OR DISCONNECTED, CAUSING AIRBAG LIGHT TO ILLUMINATE AND DISABLING ONE OR MORE AIRBAGS IN THE EVENT OF A CRASH. LEXUS DEALERS CONFIRM THE PROBLEM BUT WILL NOT FIX WITHOUT COSTLY PAYMENT. *TR.....UPDATED 12/03/15 *BF
NHTSA ODI #10649019
60,000 miles · Oct 12, 2014
Air BagsSeat Belts
THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ES…
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THE IS 250 AND IS 350 HAVE A KNOW ISSUE FROM LEXUS CONCERNING THE AIR BAG WIRING HARNESS.IT FAILS AND LEAVES ALL OF THE SRS SYSTEM UNUSABLE TO WORK.LEXUS IS NOT RECALLING THIS PROBLEM BUT ONLY REPLACING THE HARNESS IF YOU COMPLAIN AND MEET THE MILEAGE AND WARRANTY .THIS IS A KNOW SAFETY ISSUE AND COULD LEAD TO INJURY OR DEATH.ESTIMATES ON THE REPAIR RANGE FROM 2500.00 TO OVER THREE THOUSAND.PLEASE LOOK INTO THIS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10644157
Official recalls
3Jan 26, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006-2009 LEXUS IS AND MODEL YEAR 2006-2007 LEXUS GS VEHICLES. DUE TO INSUFFICIENT TIGHTENING OF THE FUEL PRESSURE SENSOR CONNECTED TO AN ENGINE FUEL DELIVERY PIPE WITH NICKEL PHOSPHORUS PLATING, THERE IS A POSSIBILITY THAT, OVER TIME, THE PRESSURE SENSOR COULD LOOSEN. IF LOOSENING OCCURS, FUEL COULD LEAK PAST A GASKET USED IN THE CONNECTION BETWEEN THE SENSOR AND THE PIPE AND THROUGH THE THREADED PORTION OF THE SENSOR.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT FOR FUEL LEAKAGE FROM THE THREADED PORTION OF THE FUEL PRESSURE SENSOR AND IF A FUEL LEAK IS NOT CONFIRMED, DEALERS WILL FURTHER TIGHTEN THE FUEL PRESSURE SENSOR WITH THE PROPER TORQUE. IF A FUEL LEAK IS CONFIRMED, THE GASKET BETWEEN THE SENSOR AND THE FUEL DELIVER PIPE WILL BE REPLACED WITH A NEW ONE, AND THE SENSOR WILL BE TIGHTENED WITH THE PROPER TORQUE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Jan 16, 2009
TOYOTA IS RECALLING 214,570 MY 2006-2008 LEXUS IS, MY 2006-2007 GS AND MY 2007-2008 LS PASSENGER VEHICLES EQUIPPED WITH ALUMINUM FUEL DELIVERY PIPES (FUEL RAILS). ETHANOL FUELS WITH A LOW MOISTURE CONTENT WILL CORRODE THE INTERNAL SURFACE OF THE FUEL RAILS. AS THIS CONDITION PROGRESSES, THE ENGINE MALFUNCTION INDICATOR LIGHT MAY ILLUMINATE.
Consequence & remedy
Consequence: OVER TIME, THE CORROSION MAY CREATE A PINHOLE RESULTING IN FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FUEL DELIVERY PIPES FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2009. OWNERS MAY CONTACT TOYOTA/LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗