2007 Lexus Is

VEHICLE OWNER OBSERVED NOISE THAT APPEARED TO BE COMING FROM THE STEERING ASSEMBLY. AT LOW SPEEDS SUCH AS BACKING UP, WITH LARGE STEERING MOTION, NOISE IS MOST PRONOUNCED. WHEN DRIVING THE VEHICLE, AT ANY SPEED, VEHICLE TENDS TO "SKIP" AND "JUMP" TO THE RIGHT OR LEFT, AS IF STEERING BECOMES LOOSE AND JERKS ONE DIRECTION OR THE OTHER. NOISE AND MOTION HAS BEEN GETTING PROGRESSIVELY WORSE SINCE THE INCIDENT DATE. ON OR ABOUT 2/18/13, OWNER BROUGHT THE VEHICLE TO A LOCAL REPAIR SHOP FOR DIAGNOSIS. THAT SHOP CONFIRMED THE NOISE, BUT STATED IT NEEDED TO BE BROUGHT TO THE DEALERSHIP. OWNER BROUGHT THE VEHICLE TO THE LEXUS DEALERSHIP ON 2/22/13. DEALER STATED THAT THE ELECTRONIC STEERING ASSEMBLY HAS FAILED, NEED TO REPLACE THE RACK AND STEERING SERVOMOTORS WHICH COMES AS ONE PART, BEING LE44200-53151 ELECTRIC LINK ASSEMBLY. THIS IS A PART THAT IS SEALED AND COULD NOT BE MAINTAINED BY EITHER THE OWNER OR ANY REPAIR SHOP. COST TO REPLACE THE ASSEMBLY IS $4472.17 INCLUDING LABOR, MATERIALS AND TAX. OWNER BELIEVES THIS IS AN EXORBITANT AMOUNT, AND REPRESENTS ABOUT 20 - 25% OF THE VEHICLE VALUE. THE FAILURE OF THIS PART IS A MANUFACTURING DEFECT, THE VEHICLE OWNER SHOULD BEAR NO RESPONSIBILITY TO REPLACE THIS PART. OWNER HAS BEEN UNSUCCESSFUL IN GETTING THE LEXUS DEALERSHIP OR MANUFACTURER TO PROVIDE RELIEF TO THE OWNER TO MAKE THE NECESSARY REPAIRS. OTHER THAN POSSIBLY THE BRAKES, STEERING IS THE MOST IMPORTANT FUNCTION OF A VEHICLE, IT SHOULD REMAIN FUNCTIONAL FOR THE LIFE OF THE CAR. INTERNET SEARCH HAS SHOWN THAT OTHER LEXUS VEHICLES OF THIS VINTAGE HAVE EXPERIENCED SIMILAR PROBLEMS, DEALERSHIP CLAIMS THERE ARE NO RECALLS FOR MY SPECIFIC VEHICLE. IT APPEARS THAT A FAULTY PART HAS BEEN INSTALLED IN THIS VEHICLE, DEALERSHIP AND MANUFACTURER NEED TO TAKE RESPONSIBILITY FOR THIS. THIS ISSUE COULD RESULT IN TOTAL STEERING LOSS, WHICH IS AN EXTREME SAFETY ISSUE. *TR

WHEN I BOUGHT THE CAR LITERALLY A WEEK LATER THE DRIVERS SIDE HEAD LIGHT STARTED FLICKERING AND EVENTUALLY TURNED OFF. I HAVE TO CONSTANTLY TURN IT ON AND OFF TO HAVE BOTH HEAD LIGHTS ENGAGE. I CAN HAVE IT PARK FOR AS LITTLE AS 5 MINUTES AND THE LIGHT GOES OUT BY ITSELF. I HAVE TAKEN THE VEHICLE TO SEVERAL TOYOTA DEALERS AND MECHANICS AND THEY HAVE SAID THAT I NEED TO REPLACE THE LIGHT BULB BUT IT CAN'T BE THE LIGHT BULB BECAUSE THE LIGHT TURNS ON SO IT MUST BE SOMETHING ELSE. SO I BOUGHT A NEW LIGHT HID BULB AND IT KEEPS TURNING ON AND OFF. SO IM NOT UNDERSTANDING. I RECENTLY TOOK IT TO TOYOTA DEALER TO GET IT CHECK OUT AND THEY TOLD ME THE SAME THING LIGHT BULB NEEDS TO BE REPLACE. *TR

THE SPEEDOMETER INDICATING NEEDLE WENT BLACK ALONG WITH THE TACHOMETER NEEDLE NOT ALLOWING ME AT NIGHT TO SEE MY EXISTING SPEED. THERE IS NO CONTRAST WHATSOEVER. LEXUS OF SILVER SPRING TOLD ME THIS WAS A $1400.00 FIX. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO THE FACT THAT THERE ARE MANY MORE CONCERNS ON THIS SUBJECT FROM MY ON LINE INVESTIGATION OF MANY PEOPLE WITH THE SAME CAR. I BELIEVE THIS TO BE A TRUE SAFETY CONCERN. I AM WILLING TO BRING MY CAR TO YOU AS PROOF OF MY CONCERN. I NEED RESOLUTION AND CONSIDERATION FROM THE DEALER ON THIS MATTER. YOUR RESPONSE IS SERIOUSLY AWAITED. *TR

THE DASH OF MY 2007 LEXUS IS 250 HAS BEEN DETERIORATING FOR OVER A YEAR. IT APPEARS TO MELTING AND IS VERY SHINY CAUSING EXTREME GLARE TO THE FRONT WINDSHIELD. THE GLARE CAN BE SO SEVERE AT TIMES THAT IT IMPEDES VISIBILITY. I HAVE BEEN IN CONTACT WITH THE NEAREST LEXUS DEALERSHIP MULTIPLE TIMES REGARDING THIS ISSUE. I HAVE SENT PICTURES AT THEIR REQUEST AND CAN'T SEEM TO GET A DEFINITIVE ANSWER AS TO WHEN REPAIRS WILL BE INITIATED. THE SERVICE DEPARTMENT IS IN AGREEMENT THAT THIS A "SEVERE" CASE OF DASH MATERIAL BREAKDOWN I HAVE RESEARCHED "MELTING DASH" ON THE LEXUS FORUMS AND THE PROBLEMS WITH MY DASH IS NOT AN ISOLATED PROBLEM. *TR

I WAS DRIVING ON A LOCAL COUNTRY ROAD AT ABOUT 15-20 MPH (HAVING JUST COME OUT OF A SHARP TURN). WHEN I STEPPED ON THE ACCELERATOR AFTER THE TURN, IT SUDDENLY BEGAN TO "GUN", AT WHICH POINT I STEPPED ON THE BRAKE AND TO MY HORROR GOT NO RESPONSE. I KEPT MY FOOT ON THE BRAKE, BUT THE ACCELERATOR CONTINUED TO REV OR GUN HORRIFYINGLY AND THE CAR CONTINUED TO SPEED UP. AT ANOTHER SHARP TURN I WENT OFF THE ROAD AND SIDESWIPED A TREE, DROVE THROUGH THE BEDROOM OF A HOUSE (IN ONE WALL AND OUT THE OTHER) AND FINALLY STOPPED IN ANOTHER TREE. AFTER AN HOUR OF POLICE, FIRE, AND OTHER EMERGENCY PERSONNEL ATTEMPTING TO EXTRICATE ME FROM THE CAR, THEY HAD TO REMOVE THE ROOF OF THE CAR TO GET ME OUT OF THE VEHICLE. I WAS AIRLIFTED TO THE NEAREST HOSPITAL WITH A TRAUMA CENTER, WHERE I WAS DIAGNOSED WITH A FRACTURED STERNUM, THREE BROKEN RIBS, TWO FRACTURED VERTEBRAE, AND A LACERATED LIVER. I WAS IN THE HOSPITAL FOR THREE DAYS, AFTER WHICH I WAS RELEASED WITH A CUSTOM-FITTED BACK BRACE THAT I WAS REQUIRED TO WEAR FOR THE NEXT SIX WEEKS. FORTUNATELY, I WAS NOT PERMANENTLY INJURED, BUT I SUFFER BACK PAIN REGULARLY AS A RESULT OF THE FRACTURED VERTEBRAE. *TR

TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DEALER COULD NOT REPAIR THE VEHICLE ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V020000 (ENGINE AND ENGINE COOLING) IN A REASONABLE AMOUNT OF TIME. THE FAILURE AND CURRENT MILEAGES WERE 14,000. UPDATED 03/12/09. *LJ THE DEALER INFORMED THE CONSUMER, THE NEXT APPOINTMENT WAS WITHIN A MONTH. UPDATED 03/16/09. *JB

I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES I PURCHASED A 07' IS250 IN MAY OF 07. I PURCHASED IT BECAUSE OF THE SAFETY FEATURES AVAILABLE AND WE HAD TOLD OUR SALES ASSOCIATE THAT WE WERE LOOKING FOR A SAFE 4 DOOR BECAUSE WE WERE THINKING OF HAVING A BABY AND DID NOT FEEL COMFORTABLE IN THE CAR I PREVIOUSLY OWNED 06' MAZDA 3. NEVER WERE WE TOLD THAT AN INFANT CAR SEAT WOULD NOT COMFORTABLY FIT IN THE BACK (WITHOUT YOU DRIVING WITH YOUR FACE IN THE WINDSHIELD) I CALLED CUSTOMER SERVICE TODAY AND WAS TOLD THAT THESE CARS ARE EQUIPPED FOR A CAR SEAT, BUT IT WOULD BE A VERY UNCOMFORTABLE FIT AND I WOULD NEED TO LOOK FOR A SMALL ONE. THEN SHE SAID TO CONTACT MY DEALER TO TALK ABOUT TRADE IN OPTIONS. WELL SINCE I'VE ONLY OWNED THE CAR FOR 11 MONTHS, I'M BASICALLY GOING TO BE COMPLETELY UPSIDE DOWN AND THERE IS NO WAY I WOULD BE ABLE TO AFFORD TO TRADE UP. I WISH I WOULD'VE KNOWN ABOUT THE CAR SEATS NOT FITTING BEFORE I PURCHASED THE VEHICLE. THERE NEEDS TO BE SOME SORT OF DISCLAIMER ON THESE VEHICLES SO THAT PEOPLE WHO ARE LOOKING TO HAVE A FAMILY WILL NOT BUY THEM. OR AT THE VERY LEAST HAVE A LIST OF COMPATIBLE CAR SEATS. I WOULD'VE BEEN MUCH BETTER IN A CAMRY. MY TWINS WILL NOW BE SWASHED INTO THE BACKSEAT OF THIS IS OR I WILL HAVE TO REEVALUATE MY SITUATION. I HAVE EXCELLENT CREDIT, BUT CAN'T AFFORD TO HAVE 2 AUTOMOBILE PAYMENTS. MY HUSBAND HIGHLY RECOMMENDED LEXUS FOR THEIR CUSTOMER SERVICE BECAUSE HE IS A PREVIOUS OWNER. I THINK THE CAR SEATS FIT BETTER IN A TOYOTA COROLLA WHICH IS ALSO A SMALL VEHICLE, I THINK THAT CAR SEATS SHOULD FIT INTO VEHICLES THAT COME WITH 4 DOORS. *TR

VSC WARNING LIGHT CAME WITH CHECK ENGINE LIGHT. PULLED IN A LOCAL DEALERSHIP, WAS TOLD CAR WAS OK TO CONTINUE DRIVING BUT MAKE AN APPOINTMENT FOR SERVICE. LEFT DEALERSHIP, WENT APPROX 0.5 MILES TO GET GAS. WHEN I STOPPED THE CAR THERE WERE LOUD SCRAMBLING NOISES LIKE AN ANIMAL WAS LOOSE IN THE DASH. POPPED THE HOOD, COULDN'T SEE ANYTHING- LOOKED UNDER CAR AND ALL THE TRANSMISSION FLUID WAS POURING OUT. HAD CAR TOWED BACK TO DEALERSHIP. STILL WAITING FOR VERDICT. CAR IS ONLY 7 MONTHS OLD AND THIS WILL BE MY 3RD TIME IN THE SHOP. AT 3 MONTHS HAD TO RECEIVE FULL WHEEL ALIGNMENT DUE TO SEVERE SHAKING AND PULLING TO THE LEFT. AT 6 MONTHS BROUGHT CAR IN COMPLAINING OF A LOUD CREAKING DURING TURNS- ARM BOLT WAS LOOSE AND NEEDED TO BE TIGHTENED. ALSO, THE WINDSHIELD MAKES A LOUD CRACK/POP NOISE EVERY MORNING ON MY WAY TO WORK. THIS CAR HAD EXCELLENT REVIEWS, WHAT HAPPENED! *TR

TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THIS IS HER SECOND VEHICLE OF THE SAME YEAR, MAKE, AND MODEL. SHE STATED THAT THERE IS A MILDEW ODOR COMING FROM THE AIR CONDITIONER VENTS, WHICH CAUSES HER TO BECOME VIOLENTLY ILL. THE ODOR IS PRESENT WHEN THE VEHICLE REACHES APPROXIMATELY 3,000-3,500 MILES. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO. THE MANUFACTURER ATTEMPTED TO REPAIR THE FAILURE FOUR TIMES. AS A RESULT, SHE WENT INTO ARBITRATION AND THE VEHICLE WAS INCLUDED IN HER STATE'S LEMON LAW. THE CONTACT RECEIVED A NEW VEHICLE. THE MANUFACTURER STATED THAT THE ODOR IS DUE TO MILDEW GROWING IN THE AIR DUCTS AND, UNFORTUNATELY, CANNOT BE REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 3,500 AND FAILURE MILEAGE WAS 3,000.