2006 Lexus Is

MY REAR VIEW MIRROR IS DISCOLORED AND HAS BLACK SPOTS ON IT. IT'S A SAFETY ISSUE AND IT'S DIFFICULT TO SEE. I'VE TOLD THE DEALER SEVERAL TIMES AND THEY SAID IT WOULD COST OVER 800 TO REPLACE THE PART. I SEE MANY LEXUS OWNERS HAVE THE SAME ISSUE AND I BELIEVE ITS A DEFAULT IN THE PART. I DON'T THINK I SHOULD PAY 800 TO HAVE IT REPLACED. *TR

EXTREMELY DISAPPOINTED BY A COUPLE OF ISSUES LEXUS REFUSES TO FIX. I BOUGHT THIS CAR WITH 84K ON THE ODOMETER AND LESS THAN A YEAR AFTER THAT ALL THESE PROBLEMS ARISE. THE STEERING IS SAFETY ISSUE THAT NEEDS TO BE REPLACED ASAP. DRIVING ANYTHING OVER 50 MPH THE STEERING STARTS TO BECOME NOTCHY AT THE CENTER AND AT TIMES DIFFICULT TO KEEP IN A STRAIGHT LINE. THE STEERING WHEEL WHINES AS I TURN ALMOST AS IF SOMETHING IS ABOUT TO BREAK. LEXUS QUOTED ME $3000 TO REPLACE THE ELECTRIC POWER STEERING WHICH IS ABSOLUTELY RIDICULOUS. I WOULD LOVE TO REPLACE IT BUT $3000 DOLLARS ON A PART THAT SHOULDN'T HAVE BROKEN ANYTIME SOON IS VERY DISAPPOINTING. THEN TO MAKE MATTERS WORSE THERE IS A KNOWN ENGINE LEAK. THE TIMING CHAIN COVER LEAKS OIL AND THE DEALER QUOTED ME $5000 DOLLARS TO FIX IT. THAT IS $8000 DOLLARS WORTH OF REPAIRS FOR TWO PROBLEMS THAT LEXUS NEEDS TO RECOGNIZE. THIS DOESN'T INCLUDE THE OTHER VERY COMMON PROBLEMS SUCH AS THE NAVIGATION SCREEN MELTING IN THE SUMMER TIME SO THAT IT IS INOPERABLE. NOW THE DASHBOARD BECOMES STICKY AND SHINY MAKING IT HARD TO SEE IN THE DAYTIME AND IT CHIPS SO EASILY. IM EXTREMELY DISAPPOINTED DUE TO THE FACT THAT LEXUS USUALLY MAKES SOLID VEHICLES. MANY OTHER OWNERS ARE FACING THE SAME ISSUES AND THEY NEED TO BE RECOGNIZED. *TR

THE DASHBOARD IS TURNING INTO A STICKY SHINY MESS. IN BRIGHT SUNLIGHT THE DASH IS SO SHINY THAT IT REFLECTS THE SUNSHINE BACK INTO THE INSIDE OF THE WINDSHIELD MAKING IT VERY HARD TO SEE OUT WHEN DRIVING IN CERTAIN CONDITIONS. ALTHOUGH THE DASH LOOKS TERRIBLE AND ONE COULD THINK THAT IT'S JUST A COSMETIC ISSUE, THAT IS NOT THE CASE AS THE CONDITIONS THAT THE DASHBOARD REFLECTS THE LIGHT INTO THE WINDSHIELD CAN MAKE FOR HAZARDOUS DRIVING OR ACCIDENTS. *TR

THE DASHBOARD OF MY 2006 LEXUS IS250 IS SLOWLY MELTING AND BECOMING STICKY. UNFORTUNATELY AS IT HAS, DETERIORATED THE DASHBOARD REALLY REFLECTS THE LIGHT, SO MUCH SO THAT IT BECOMES BLINDING AT TIMES. I HAVE NOT TREATED MY DASH WITH ANY CHEMICALS OR CLEANERS THIS IS A KNOWN PROBLEM AMONG LEXUS OWNERS, IT JUST AT TIMES BECOMES VERY WORRISOME SINCE THE GLARE FROM THE DASH ONTO MY WINDSHIELD BECOMES BLINDING AT TIMES IF THE LIGHT HITS IT RIGHT. *TR

MY VEHICLE STALLED AT A RED LIGHT AND WOULD NOT RESTART. AFTER BEING TOWED TO THE DEALER, THEY CAME BACK WITH A DIAGNOSIS OF MASSIVE CARBON BUILD UP. THEY ADVISED THAT I REACH OUT TO LEXUS CORPORATE TO DETERMINE IF THERE WAS ANY SUPPORT I COULD RECEIVE. AFTER SEVERAL WEEKS OF GOING BACK AND FORTH, LEXUS CORPORATE REFUSED TO PROVIDE ANY ASSISTANCE BECAUSE THE CAR COULD NOT PRODUCE ANY OF THE NECESSARY TROUBLE CODES TO QUALIFY FOR THEIR CUSTOMER SUPPORT PROGRAM SURROUNDING THIS ISSUE. AFTER MUCH HESITATION, I AGREED TO PAY $700 TO HAVE THE TOP CLEANING DONE. AFTER TOP CLEANING WAS COMPLETE, THE DEALER CALLS TO REPORT THAT THE CAR STILL WOULDN'T START AND THEY DIDN'T KNOW WHAT WAS CAUSING THE ISSUE. NOW THEY HAVE AN "EXPERT MECHANIC" FROM LEXUS CORPORATE COMING OUT TO INSPECT THE VEHICLE AND DETERMINE THE PROBLEM. THIS TOOK ANOTHER 1 1/2 TO 2 WEEKS TO COMPLETE. I RECEIVED A PHONE CALL FROM LEXUS CORP, THAT THE ISSUE WAS NOW A TIMING CHAIN THAT WAS GOING TO BE $1200 TO REPLACE. WHEN I SPOKE WITH THE DEALER, THEY AGREED TO CREDIT BACK MY $700 FROM THE MISDIAGNOSIS BUT QUOTED THAT THE TIMING CHAIN WOULD BE $1700, NOT $1200. AFTER SEVERAL DAYS OF HAGGLING, I FINALLY AGREED TO PAY $1350, ONLY TO GET ANOTHER CALL FROM THE DEALER NOW SAYING THAT METAL SHAVINGS HAVE FALLEN DOWN INTO THE ENGINE BLOCK AND THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. ALTHOUGH I HAVE ALL OF MY SERVICE RECORDS, LEXUS IS TRYING TO PIN THE BLAME ON ME, STATING "LACK OF OIL CHANGES". MY VEHICLE'S YEAR, MODEL AND DATE OF SERVICE ARE ALL QUALIFIED TO BE COVERED UNDER THIS WARRANTY. THIS CAR HAS PROVEN TO EXPERIENCE THESE PROBLEMS ASSOCIATED WITH THIS RECALL AND BECAUSE THE ENGINE IS IN SUCH BAD SHAPE AND IS UNABLE TO PRODUCE ANY CODES, THEY ARE REFUSING TO HONOR THIS WARRANTY. THIS HAS NOW BEEN GOING ON FOR NEARLY 3 MONTHS AND I STILL HAVE NO CAR AND NO RESOLUTION IN SITE. *TR

MY LEXUS IS 250 AIR BAG LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND LEXUS OF LAS VEGAS AND THEY INFORMED ME THAT THE WIRING HARNESS NEEDS TO BE REPLACED BECAUSE LEXUS DESIGNED THE PART WRONG. I LEARNED THAT IF I'M IN AN ACCIDENT THAT MY SAFETY SYSTEM WILL NOT WORK. LEXUS NEEDS TO REPLACE MY DEATH TRAP NOW. FIX THE WIRING HARNESS.... [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR