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2017 Lexus ES350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2017 Lexus ES350 do not stand out strongly from the model-year median of 21.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 19 of 22 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports5 injury reports

Structure complaints

3 reports
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9,100 miles · Sep 3, 2020
Structure

I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEALERSHHIP SAID TO CALL THE INSU…

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I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEALERSHHIP SAID TO CALL THE INSURANCE. I THINK IT COULD BET THE WAY THE SUNROOF WAS PUT IN BUT NOT SURE.

NHTSA ODI #11352909

8,500 miles · Mar 9, 2018
Structure

WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR AT 6:45 PM ON TUESDAY, MARCH 6TH, MY SUNROOF SUDDENLY EXPLODED AND GLASS FRAGMENTS FELL INSIDE MY VEHICLE. AT THE TIME OF THE EXPLOSION, THERE WERE NOT ANY CARS AROUND MY VEHICLE NOR DID I HIT ANY OBJECT ON THE ROAD INCLUDING A POTHOLE. THE EXPLOSION SOUNDED AS…

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WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 70 MILES PER HOUR AT 6:45 PM ON TUESDAY, MARCH 6TH, MY SUNROOF SUDDENLY EXPLODED AND GLASS FRAGMENTS FELL INSIDE MY VEHICLE. AT THE TIME OF THE EXPLOSION, THERE WERE NOT ANY CARS AROUND MY VEHICLE NOR DID I HIT ANY OBJECT ON THE ROAD INCLUDING A POTHOLE. THE EXPLOSION SOUNDED AS IF A GUN WENT OFF NEAR MY HEAD AND THE GLASS IMMEDIATELY BEGAN TO SPLIT INTO SMALL PIECES. OTHER THAN HAVING SOME RINGING IN MY EARS AS A RESULT OF THE EXPLOSION NOISE, I DID NOT SUFFER ANY OTHER PHYSICAL DAMAGE. I TOOK THE CAR INTO THE LEXUS DEALER AND THEY STATED THAT THEY HAD NEVER HAD A CASE WHERE A SUNROOF EXPLODED WITHOUT SOMETHING HITTING IT DIRECTLY. I KNOW FOR A FACT THAT NOTHING HIT MY VEHICLE OR MY SUNROOF AS I WAS TRAVELING ON THE INTERSTATE WITHOUT ANY CAR OR TRUCK AROUND ME AT THE TIME OF THE EXPLOSION. I AM FILING THIS IN ORDER TO GET IT DOCUMENTED AND TO SEE IF ANY OTHER LEXUS OWNER HAS HAD A SIMILAR ISSUE WITH THEIR LEXUS SUNROOF. I AM ATTACHING PICTURES OF THE SUNROOF WHICH SHOWS THE DAMAGE DONE FROM THE GLASS EXPLODING WITHOUT ANY TYPE OF FOREIGN CONTACT. I HOPE THAT SOMEONE FROM THE NHTA WOULD CONTACT ME TO LET ME KNOW IF THERE HAVE BEEN OTHER CASES LIKE THIS REPORTED.

NHTSA ODI #11078384

10,241 miles · Dec 29, 2017
Structure

WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKED UP THAT I SAW THE HOLE IN TH…

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WHILE TRAVELING APPROXIMATELY 40 MPH ON A SUNNY DAY (45 DEGREES) THE FRONT PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. IT WAS ABOUT 2 PM EST. THERE WERE NO CARS AROUND ME OR ANYTHING ABOVE. IT SOUNDED LIKE AN EXPLOSION. I PULLED OVER AND LOOKED AROUND TO SEE WHAT THE NOISE WAS. IT WASN'T UNTIL I LOOKED UP THAT I SAW THE HOLE IN THE SUNROOF. GLASS DID NOT COME DOWN, IT WENT OUT.

NHTSA ODI #11057432

Official recalls

1

17V415000 · Steering:linkages:tie Rod Assembly

Jun 29, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Consequence & remedy

Consequence: If the lock nut loosens, the tie rod may separate causing a loss of steering and increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect the lock nut and, if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly, free of charge. The recall began on July 26, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is HLC.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.