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2003 Land Rover Range Rover

Owner reports · Recalls · Investigations

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What owners reported most

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When problems were reported

Mileage at the reported incident

84 reports with mileage · 13 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports1 fire reports0 injury reports

What owners actually said

97 reports
141,626 miles · Jan 13, 2014
Engine

TL - THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT WHILE DRIVING 28 MPH, SUDDENLY THE VEHICLE STOP MOVING AS IF ALL THE WHEELS LOCKED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT AND HEATER HOSE BROKE AND NEEDED TO BE R…

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TL - THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT WHILE DRIVING 28 MPH, SUDDENLY THE VEHICLE STOP MOVING AS IF ALL THE WHEELS LOCKED AND THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIMING BELT AND HEATER HOSE BROKE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 141,626. PM

NHTSA ODI #10559615

Mileage unknown · Aug 13, 2013
Electrical SystemSteering

MY VEHICLE WAS DRIVING JUST FINE AND THEN THE NEXT TIME I WENT TO DRIVE IT WOULDN'T START,THE KEY WOULD NOT TURN. I CALLED MY DAD OVER WHO IS A MECHANIC AND HE ADVISED IT WAS MAYBE THE BATTERY.I ENDED UP CALLING ON M ROADSIDE ASSISTANCE TO HAVE MY CAR TOWED TO A SHOP TO HAVE IT LOOKED AND GET FIXED. THE MECHANIC AFTER A WEEK T…

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MY VEHICLE WAS DRIVING JUST FINE AND THEN THE NEXT TIME I WENT TO DRIVE IT WOULDN'T START,THE KEY WOULD NOT TURN. I CALLED MY DAD OVER WHO IS A MECHANIC AND HE ADVISED IT WAS MAYBE THE BATTERY.I ENDED UP CALLING ON M ROADSIDE ASSISTANCE TO HAVE MY CAR TOWED TO A SHOP TO HAVE IT LOOKED AND GET FIXED. THE MECHANIC AFTER A WEEK TOLD ME ABOUT MULTIPLE SCENARIOS IT COULD BE. AFTER DISCONNECTING THE BATTERY THE CAR WAS ABLE TO START AND I DROVE IT TO A DIFFERENT MECHANIC FOR A SECOND OPINION. THIS MECHANIC ADVISED ME TO REPLACE THE IGNITION SWITCH AND I DID AND NOW AFTER TWO MONTHS THE VEHICLE WILL STILL NOT START! SO THEN I LOOKED ONLINE SEARCHING FOR AN ANSWER AND THAT WHEN I DISCOVERED PAGE AFTER PAGE OF PEOPLE ONLINE POSTING IN FORUMS LOOKING FOR ANSWERS TO THE SAME ISSUES WITH THERE 03 RANGE ROVER ,WITH THE EXACT SAME ISSUES SOUNDS MECHANICS TELLING THEM THE SAME DIAGNOSIS! I HAVE COME TO THE CONCLUSION AFTER TALKING TO RANGE ROVER DIRECTLY THAT AFTER RUNNING MY VIN THE STEERING COLUMN HAD ALREADY BEEN REPLACED BEFORE WITH THE PREVIOUS OWNER!. AND ON THE FORUMS PEOPLE WERE SAYING THAT THEY DID THE SAME REPLACEMENTS OF PARTS AND IT EITHER WORKED IN SOME CASES OR OTHERS THE PROBLEM CAME BACK! SO I'VE CONCLUDED THAT RANGER ROVER SHOULD DO A FORMAL RECALL ON THIS PART. BECAUSE WHAT IF THIS PROBLEM HAPPENED WHILE DRIVING OR WHILE OUT ON THE HIGHWAY YOU STOP FOR GAS AND THEN YOUR CAR WILL JUST NOT START! *TR

NHTSA ODI #10535109

106,911 miles · Sep 24, 2010
Steering

TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TILT AND TELESCOPING MOTORS FAILED AND WERE INOPERABLE. THE BRACKET THAT HELD THE TELESCOPING MOTOR WIRES TOGETHER FRACTURED AND THE CONTACT WAS UNABLE TO ADJUST THE STEERING WHEEL FORWARD OR BACKWARD. THE CONTACT STATED THAT THE TELESCOPING MOTOR FE…

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TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TILT AND TELESCOPING MOTORS FAILED AND WERE INOPERABLE. THE BRACKET THAT HELD THE TELESCOPING MOTOR WIRES TOGETHER FRACTURED AND THE CONTACT WAS UNABLE TO ADJUST THE STEERING WHEEL FORWARD OR BACKWARD. THE CONTACT STATED THAT THE TELESCOPING MOTOR FELL BEHIND THE BRAKES AND CAUSED THE BRAKES TO NOT FULLY ENGAGE WHEN BEING DEPRESSED. THE DEALER DISCONNECTED THE MOTORS FROM THE WIRES BUT DID NOT REPLACE THE MOTORS. THE DEALER ADVISED THAT BECAUSE OF THE AGE OF THE VEHICLE, THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,911.

NHTSA ODI #10357356

78,000 miles · Jun 23, 2010
Engine And Engine CoolingPower Train

TL* THE CONTACT OWNS A 2003 LAND ROVER, RANGE ROVER HS3. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRANSMISSION FAILED AND THE CONTACT ATTEMPTED TO ACCELERATE BUT TO NO AVAIL. THE VEHICLE THEN DOWN SHIFTED TO A LOWER GEAR AND AS THE ACCELERATOR WAS ENGAGED, THE VEHICLE BECAME MORE RESISTANT. THE VEHICLE WAS TAKEN TO A LOCAL MECHA…

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TL* THE CONTACT OWNS A 2003 LAND ROVER, RANGE ROVER HS3. WHILE DRIVING APPROXIMATELY 80 MPH, THE TRANSMISSION FAILED AND THE CONTACT ATTEMPTED TO ACCELERATE BUT TO NO AVAIL. THE VEHICLE THEN DOWN SHIFTED TO A LOWER GEAR AND AS THE ACCELERATOR WAS ENGAGED, THE VEHICLE BECAME MORE RESISTANT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THEY REPLACED THE FRONT DIFFERENTIAL, PROPELLER ASSEMBLY AND THE YOKE. THE CONTACT STATED THE FAILURE HAD PREVIOUSLY OCCURRED AND THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 08V635000 (POWER TRAIN: DRIVELINE: DRIVESHAFT). THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE IS 82,000. THE CONSUMER STATED THE DRIVETRAIN WAS REPLACED TWICE, BEFORE THE RECALL WAS ANNOUNCED. THE CONSUMER BELIEVED THE FAILURE CAUSED THE ENGINE TO FAIL. OIL BECAME MIXED WITH THE ENGINE COOLANT. UPDATED EVOQ 08/04/10*JB UPDATED 8/9/10 *CN UPDATED 08/11/10

NHTSA ODI #10339690

70,000 miles · Jun 7, 2010
Power Train

DRIVETRAIN FAILURE.L.R. KEPT DOWN SHIFTING BEFORE NOT PULLING AT ALL. DRIVETRAIN REPAIRED BUT DAMAGE WAS DONE TO ENGINE AFTER HIGH SPEED AT LOWER GEAR. LAND ROVER SWITCHED ENGINES AND FORGED SIGNATURE TO GET PAY FROM WARRANTY CO. AFTER I REFUSED TO HAVE THEM DO ANY MORE WORK FOR ME AFTER THEY LIED TO ME ABOUT REPAIRS.ENGINE WAS …

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DRIVETRAIN FAILURE.L.R. KEPT DOWN SHIFTING BEFORE NOT PULLING AT ALL. DRIVETRAIN REPAIRED BUT DAMAGE WAS DONE TO ENGINE AFTER HIGH SPEED AT LOWER GEAR. LAND ROVER SWITCHED ENGINES AND FORGED SIGNATURE TO GET PAY FROM WARRANTY CO. AFTER I REFUSED TO HAVE THEM DO ANY MORE WORK FOR ME AFTER THEY LIED TO ME ABOUT REPAIRS.ENGINE WAS REBUILT AFTER L.R.TOLD ME THEY DO NOT REBUILD ENGINES. I FEEL THAT L.R. WENT THROUGH SOO MUCH TROUBLE TO COVER A RECALL. DRIVETRAIN WAS REPAIRED BEFORE RECALL AND THOSE REPAIRS FAILED ALSO. RECALL WAS PUT OUT IN JAN 09, I GOT MY R.R.BACK SAME MONTH WITH SWITCHED ENGINES. *TR

NHTSA ODI #10335133

93,310 miles · Sep 29, 2009
Steering

TILT STEERING COLUMN FAILURE CAUSING STEERING WHEEL TO MOVE FREELY. TELESCOPING FEATURE CAUSING FREE MOVEMENT OF STEERING WHEEL ON THE VERTICAL AXIS. *TR

NHTSA ODI #10285704

88,000 miles · Sep 15, 2009
Power Train

I WAS DRIVING MY 2003 RANGE ROVER THAT I JUST BOUGHT USED 2 WEEKS EARLIER. AS I WAS DRIVING, THE CAR STARTED MAKING SEVERE GRINDING NOISES AND LOST POWER. I COULD NOT STEER THAT WELL AND WAS IN THE MIDDLE OF THE ROAD. I MANAGED TO GET BARELY ENOUGH POWER TO MAKE IT TO THE SIDE OF THE ROAD AND PULL INTO A PARKING LOT. THIS EVENT …

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I WAS DRIVING MY 2003 RANGE ROVER THAT I JUST BOUGHT USED 2 WEEKS EARLIER. AS I WAS DRIVING, THE CAR STARTED MAKING SEVERE GRINDING NOISES AND LOST POWER. I COULD NOT STEER THAT WELL AND WAS IN THE MIDDLE OF THE ROAD. I MANAGED TO GET BARELY ENOUGH POWER TO MAKE IT TO THE SIDE OF THE ROAD AND PULL INTO A PARKING LOT. THIS EVENT WAS WITHOUT ANY WARNING AND THE CAR MADE THE WORST GRINDING NOISES IN THE WORLD. I HAD IT TOWED TO A LOCAL REPAIR SHOP AND THEY INFORMED ME THAT THIS VEHICLE HAS A RECALL ON IT TO ADDRESS THE PROBLEM, WHICH IS A FAILED DRIVESHAFT / AXLE / DIFFERENTIAL OPERATION. BECAUSE IT WAS RECALLED, I HAD IT TOWED TO LAND ROVER AND THEY ARE NOW SAYING THAT THEY CAN'T FIX THE PROBLEM UNTIL THE AXLE IS REPAIRED, WHICH THEY SAY IS NOT PART OF THE RECALL. I BELIEVE IT IS PART OF THE RECALL AND THEY SHOULD BE COVERING THIS AT NO COST. I HAD MY CHILD IN THE CAR AND I THINK THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. ALSO, WHEN I BOUGHT THE VEHICLE IN COSTA MESA, CA (HOUSE OF LUXURIES), THEY ASSURED ME THE CAR WAS TOTALLY CHECKED OUT AND HAD NO MECHANICAL OR OTHER ISSUES. NOW I AM VERY ANGRY WITH THEM FOR PLACING MY LIFE (AND OTHERS) AND MY CHILD'S LIFE IN DANGER BY NOT DISCLOSING THESE PROBLEMS, OR AT LEAST TELLING ME THAT THIS VEHICLE HAS A RECALL AND TO REPAIR IT BEFORE I DRIVE. I AM HAPPY THAT I WAS TOLD ABOUT THE RECALL LATER BUT FEEL THAT THE BUSINESS I BOUGHT THE CAR SHOULD HAVE KNOWN THIS PRIOR TO THE SELL OF THE CAR AND IT COULD HAVE PLACED OUR LIVES AND OTHERS AT RISK HAD I BEEN GOING DOWN THE FREEWAY, WHICH IS IN LA AND HEAVY TRAFFIC. THANK YOU. *TR

NHTSA ODI #10284079

53,471 miles · Jun 11, 2009
Power Train

I RECEIVED A LETTER FROM MANUFACTURER FOR SAFETY RECALL. PART OF THE PROGRAM IS TO REIMBURSE FOR MONEY PAID IN THE PAST TO REPAIR PART. THE MANUFACTURER HAS STATED THAT THE LOCAL DEALERSHIP MUST BE INVOLVED TO REIMBURSE ME BUT THE LOCAL DEALERSHIP IS NOT ASSISTING. IT IS LAND ROVER SAFETY RECALL P041 - FRONT DIFFERENTIAL TO PROP…

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I RECEIVED A LETTER FROM MANUFACTURER FOR SAFETY RECALL. PART OF THE PROGRAM IS TO REIMBURSE FOR MONEY PAID IN THE PAST TO REPAIR PART. THE MANUFACTURER HAS STATED THAT THE LOCAL DEALERSHIP MUST BE INVOLVED TO REIMBURSE ME BUT THE LOCAL DEALERSHIP IS NOT ASSISTING. IT IS LAND ROVER SAFETY RECALL P041 - FRONT DIFFERENTIAL TO PROPELLER SHAFT SPLINE WEAR. I NO LONGER OWN THE VEHICLE NOW. *TR

NHTSA ODI #10273538

92,000 miles · Apr 9, 2009
Steering

THE STEERING COLUMN, REACH MOTOR, IS GETTING STUCK. AND I HEARD THIS ISN'T 1ST COMPLAINT REGARDING, REACH MOTOR IN 04 LANDROVER RANGE ROVER, HSE. *TR

NHTSA ODI #10264802

83,353 miles · Mar 4, 2009
Suspension

I HAVE A 2003, RANGE ROVER HSE. THE AIR SUSPENSION INACTIVE WARNING LIGHT ILLUMINATED AND THE WHEELS SHOOK. I TOOK THE VEHICLE IN (12/29/08). THEY COULD NOT FIND THE PROBLEM AND SUGGESTED AN ALIGNMENT. I GOT THE ALIGNMENT AND THEY CLEARED THE WARNING LIGHT (1/2/09). I LEFT AND NOTICED THE VEHICLE STILL FELT OUT OF ALIGNED. …

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I HAVE A 2003, RANGE ROVER HSE. THE AIR SUSPENSION INACTIVE WARNING LIGHT ILLUMINATED AND THE WHEELS SHOOK. I TOOK THE VEHICLE IN (12/29/08). THEY COULD NOT FIND THE PROBLEM AND SUGGESTED AN ALIGNMENT. I GOT THE ALIGNMENT AND THEY CLEARED THE WARNING LIGHT (1/2/09). I LEFT AND NOTICED THE VEHICLE STILL FELT OUT OF ALIGNED. LATER THE WARNING LIGHT (AIR SUSPENSION INACTIVE) CAME ON ONCE AGAIN (1/15/09). THIS TIME THE LEFT FRONT WHEEL FAILED TO RAISE UP. I BROUGHT THE VEHICLE BACK IN. THIS TIME THEY TOLD ME THE AIR SUSPENSION WAS LEAKING AND NEEDED TO BE REPLACED. IT COST ME $2900 (1/22/09). I TOOK THE VEHICLE HOME AND NOTICED THE VEHICLE WHEELS STILL SHOOK. I REPORTED THE PROBLEM BUT REFUSED TO BRING THE VEHICLE BACK IN. RECENTLY, THE WARNING LIGHT (AIR SUSPENSION INACTIVE) ILLUMINATED ONCE AGAIN AND NONE OF THE WHEELS WOULD RAISE (2/22/09). I HAD THE VEHICLE CHECKED AGAIN AND WAS TOLD IT WAS NEVER ALIGNED AND THE WHEELS WERE NOT BALANCED. I HAD THE VEHICLE ALIGNED AND THE WHEELS BALANCED. THE VEHICLE IS AGAIN OUT OF ALIGNMENT AND THE WHEELS SHAKE. I DO NOT WANT TO GET RIPPED OFF AGAIN, SO THE VEHICLE REMAINS IN MY GARAGE. *TR

NHTSA ODI #10260752

Official recalls

1

08V635000 · Power Train:driveline:driveshaft

Dec 3, 2008

LAND ROVER IS RECALLING 19,168 MY 2003-2005 RANGE ROVER VEHICLES. THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED, RESULTING IN SPLINE WEAR OVER A PERIOD OF TIME. AS THE WEAR BETWEEN THE PROPELLER SHAFT AND THE DIFFERENTIAL SPLINE COUPLING PROGRESSES, NOISE AND VIBRATION ARE EXPECTED.

Consequence & remedy

Consequence: CONTINUED VEHICLE OPERATION CAN EVENTUALLY RESULT IN THE SPLINES SHEARING AND A LOSS OF DRIVE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSTALL A REVISED DESIGN OF THE PROPELLER SHAFT, THE FLANGE KIT AND HEAT SHIELD KIT. THE RECALL BEGAN ON JANUARY 6, 2009. OWNERS MAY CONTACT LAND ROVER AT 1-800- 637-6837.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA07012 · Front Diff. / Propeller Shaft Failure

Opened Aug 14, 2007 · Closed Dec 10, 2008

Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:driveline; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Additional source detail variants (5)

Power Train:axle Assembly:axle Shaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:axle Assembly

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline:differential Unit

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline:driveshaft

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

Power Train:driveline

SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.

PE07019 · Front Differential/driveshaft Failure

Opened Apr 4, 2007 · Closed Aug 15, 2007

Status: closed (inferred from source dates) · Power Train:axle Assembly:axle Shaft; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Additional source detail variants (3)

Power Train:axle Assembly:axle Shaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Power Train:driveline:differential Unit

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.

Power Train:driveline:driveshaft

IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.