THE STEERING WHEEL ON THE VEHICLE TURNS BUT JUST MAKES A CLICKING NOISE AND DOES NOT ACTUALLY TURN THE WHEELS. *TR
2003 Land Rover Range Rover
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Range Rover years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
84 reports with mileage · 13 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
8 reportsWHILE DRIVING DOWN THE HIGHWAY, THE STEERING WHEEL JUST DROPPED DOWN. *TR
MY VEHICLE WAS DRIVING JUST FINE AND THEN THE NEXT TIME I WENT TO DRIVE IT WOULDN'T START,THE KEY WOULD NOT TURN. I CALLED MY DAD OVER WHO IS A MECHANIC AND HE ADVISED IT WAS MAYBE THE BATTERY.I ENDED UP CALLING ON M ROADSIDE ASSISTANCE TO HAVE MY CAR TOWED TO A SHOP TO HAVE IT LOOKED AND GET FIXED. THE MECHANIC AFTER A WEEK T…
Read full complaint
MY VEHICLE WAS DRIVING JUST FINE AND THEN THE NEXT TIME I WENT TO DRIVE IT WOULDN'T START,THE KEY WOULD NOT TURN. I CALLED MY DAD OVER WHO IS A MECHANIC AND HE ADVISED IT WAS MAYBE THE BATTERY.I ENDED UP CALLING ON M ROADSIDE ASSISTANCE TO HAVE MY CAR TOWED TO A SHOP TO HAVE IT LOOKED AND GET FIXED. THE MECHANIC AFTER A WEEK TOLD ME ABOUT MULTIPLE SCENARIOS IT COULD BE. AFTER DISCONNECTING THE BATTERY THE CAR WAS ABLE TO START AND I DROVE IT TO A DIFFERENT MECHANIC FOR A SECOND OPINION. THIS MECHANIC ADVISED ME TO REPLACE THE IGNITION SWITCH AND I DID AND NOW AFTER TWO MONTHS THE VEHICLE WILL STILL NOT START! SO THEN I LOOKED ONLINE SEARCHING FOR AN ANSWER AND THAT WHEN I DISCOVERED PAGE AFTER PAGE OF PEOPLE ONLINE POSTING IN FORUMS LOOKING FOR ANSWERS TO THE SAME ISSUES WITH THERE 03 RANGE ROVER ,WITH THE EXACT SAME ISSUES SOUNDS MECHANICS TELLING THEM THE SAME DIAGNOSIS! I HAVE COME TO THE CONCLUSION AFTER TALKING TO RANGE ROVER DIRECTLY THAT AFTER RUNNING MY VIN THE STEERING COLUMN HAD ALREADY BEEN REPLACED BEFORE WITH THE PREVIOUS OWNER!. AND ON THE FORUMS PEOPLE WERE SAYING THAT THEY DID THE SAME REPLACEMENTS OF PARTS AND IT EITHER WORKED IN SOME CASES OR OTHERS THE PROBLEM CAME BACK! SO I'VE CONCLUDED THAT RANGER ROVER SHOULD DO A FORMAL RECALL ON THIS PART. BECAUSE WHAT IF THIS PROBLEM HAPPENED WHILE DRIVING OR WHILE OUT ON THE HIGHWAY YOU STOP FOR GAS AND THEN YOUR CAR WILL JUST NOT START! *TR
TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TILT AND TELESCOPING MOTORS FAILED AND WERE INOPERABLE. THE BRACKET THAT HELD THE TELESCOPING MOTOR WIRES TOGETHER FRACTURED AND THE CONTACT WAS UNABLE TO ADJUST THE STEERING WHEEL FORWARD OR BACKWARD. THE CONTACT STATED THAT THE TELESCOPING MOTOR FE…
Read full complaint
TL* THE CONTACT OWNS A 2003 LAND ROVER RANGE ROVER. THE CONTACT STATED THAT THE TILT AND TELESCOPING MOTORS FAILED AND WERE INOPERABLE. THE BRACKET THAT HELD THE TELESCOPING MOTOR WIRES TOGETHER FRACTURED AND THE CONTACT WAS UNABLE TO ADJUST THE STEERING WHEEL FORWARD OR BACKWARD. THE CONTACT STATED THAT THE TELESCOPING MOTOR FELL BEHIND THE BRAKES AND CAUSED THE BRAKES TO NOT FULLY ENGAGE WHEN BEING DEPRESSED. THE DEALER DISCONNECTED THE MOTORS FROM THE WIRES BUT DID NOT REPLACE THE MOTORS. THE DEALER ADVISED THAT BECAUSE OF THE AGE OF THE VEHICLE, THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,911.
TILT STEERING COLUMN FAILURE CAUSING STEERING WHEEL TO MOVE FREELY. TELESCOPING FEATURE CAUSING FREE MOVEMENT OF STEERING WHEEL ON THE VERTICAL AXIS. *TR
THE STEERING COLUMN, REACH MOTOR, IS GETTING STUCK. AND I HEARD THIS ISN'T 1ST COMPLAINT REGARDING, REACH MOTOR IN 04 LANDROVER RANGE ROVER, HSE. *TR
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NE…
Read full complaint
MY 2003 LAND ROVER RANGE ROVER HSE HAD A FAILURE OF THE FRONT DIFFERENTIAL SPILNES, AXLE SHAFT, DIFFERENTIAL UNIT AND DRIVE SHAFT WHICH CAUSED TOTAL LOSS OF VEHICLE PROPULSION AT 60 MILES PER HOUR ON A BUSY HIGHWAY DURING RUSH HOUR TRAFFIC. THE VEHICLE HAD TO BE TOWED TO LAND ROVER NORTH SCOTTSDALE WHERE IT STILL SITS BECAUSE NEITHER THE EXTENDED WARRANTY COMPANY NOR THE LAND ROVER DEALERSHIP WILL CLAIM RESPONSIBILITY FOR THE REPAIRS WHICH ARE IN EXCESS OF $4,000. I ALSO HAD A FAILURE OF THE RETRACTABLE STEERING WHEEL WHICH RESULTED IN A DIAGNOSIS OF HAVING TO REPLACE THE ENTIRE STEERING COLUMN. *JB
DT: THE CONTACT STATED THE STEERING WHEEL CAME LOOSE AND FELL INTO THE CONTACT'S LAP WHILE DRIVING. HE WAS ABLE TO MANUALLY RAISE THE STEERING WHEEL UP INTO THE COLUMN AND DRIVE THE VEHICLE TO THE DEALER. THE DEALER DISCOVERED A PLASTIC PART ON THE STEERING COLUMN ASSEMBLY BROKE. THIS PART WAS REPLACED WITH A METAL PART. ALS…
Read full complaint
DT: THE CONTACT STATED THE STEERING WHEEL CAME LOOSE AND FELL INTO THE CONTACT'S LAP WHILE DRIVING. HE WAS ABLE TO MANUALLY RAISE THE STEERING WHEEL UP INTO THE COLUMN AND DRIVE THE VEHICLE TO THE DEALER. THE DEALER DISCOVERED A PLASTIC PART ON THE STEERING COLUMN ASSEMBLY BROKE. THIS PART WAS REPLACED WITH A METAL PART. ALSO, THE TELESCOPIC STEERING ADJUSTED AUTOMATICALLY. THIS CAUSED THE POSITION OF THE STEERING WHEEL TO CHANGE RANDOMLY WHILE DRIVING. THE DEALER ATTEMPTED TO CORRECT THE PROBLEM BY REPROGRAMMING THE SOFTWARE. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK UPDATED 1/23/2006 - *NM
Official recalls
108V635000 · Power Train:driveline:driveshaft
Dec 3, 2008
LAND ROVER IS RECALLING 19,168 MY 2003-2005 RANGE ROVER VEHICLES. THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED, RESULTING IN SPLINE WEAR OVER A PERIOD OF TIME. AS THE WEAR BETWEEN THE PROPELLER SHAFT AND THE DIFFERENTIAL SPLINE COUPLING PROGRESSES, NOISE AND VIBRATION ARE EXPECTED.
Consequence & remedy
Consequence: CONTINUED VEHICLE OPERATION CAN EVENTUALLY RESULT IN THE SPLINES SHEARING AND A LOSS OF DRIVE, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED DESIGN OF THE PROPELLER SHAFT, THE FLANGE KIT AND HEAT SHIELD KIT. THE RECALL BEGAN ON JANUARY 6, 2009. OWNERS MAY CONTACT LAND ROVER AT 1-800- 637-6837.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA07012 · Front Diff. / Propeller Shaft Failure
Opened Aug 14, 2007 · Closed Dec 10, 2008
Status: closed (inferred from source dates) · Power Train:axle Assembly; Power Train:axle Assembly:axle Shaft; Power Train:driveline; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
Additional source detail variants (5)
Power Train:axle Assembly:axle Shaft
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
Power Train:axle Assembly
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
Power Train:driveline:differential Unit
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
Power Train:driveline:driveshaft
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
Power Train:driveline
SUMMARY:IN A LETTER DATED DECEMBER 2, 2008, FORD MOTOR COMPANY (FORD) NOTIFIED NHTSA THAT LAND ROVER IS CONDUCTING A SAFETY RECALL OF MODEL YEAR (MY) 2003 THROUGH 2005 RANGE ROVER VEHICLES BUILT AT THE SOLIHULL (UK) ASSEMBLY PLANT FROM JANUARY 3, 2002 THROUGH FEBRUARY 22, 2005, TO REPLACE THE FRONT DRIVESHAFT JOINT (NHTSA RECALL NO. 08V-635, LAND ROVER RECALL NO. P041). THE FRONT DIFFERENTIAL COUPLING SLEEVE AND THE PROPELLER SHAFT MAY BE MISALIGNED RESULTING IN SPLINE WEAR OVER TIME, WHICH MAY EVENTUALLY RESULT IN THE SPLINES SHEARING.THE DEFECT CONDITION CAN RESULT IN A LOSS OF PROPULSION AND SUBSEQUENT VEHICLE DISABLEMENT IN THE ROADWAY OR ON THE SHOULDER OF THE ROADWAY. FURTHERMORE, THE DEFECT CONDITION CAN ALSO CAUSE LOSS OF THE TRANSMISSION LOCK FUNCTION WHEN THE VEHICLE IS SHIFTED INTO THE PARK POSITION.THE LOSS OF THE TRANSMISSION LOCK FUNCTION CAN CAUSE A VEHICLE ROLLAWAY CONDITION IF THE EMERGENCY BRAKE IS NOT APPLIED AND THE VEHICLE IS UNATTENDED BY THE DRIVER. IN JULY 2008, LAND ROVER INITIATED A SERVICE ACTION (Q041) INSTRUCTING DEALERS TO INSTALL A REDESIGNED FRONT PROPELLER SHAFT, FRONT DIFFERENTIAL COUPLING AND HEAT SHIELD KIT TO ADDRESS THE MISALIGNMENT AND SUBSEQUENT SPLINE WEAR.THIS IS THE SAME REPAIR PROCEDURE THAT WILL BE USED IN SAFETY RECALL 08V-635.APPROXIMATELY 48 PERCENT OF THE SUBJECT VEHICLES (18,000) HAVE HAD THE REMEDY PERFORMED UNDER SERVICE ACTION Q041 AS OF DECEMBER 2, 2008. ODI BELIEVES THAT SUDDEN LOSS OF MOTIVE POWER WITHOUT WARNING AND FAILURE OF THE TRANSMISSION LOCK FUNCTION ARE SAFETY CONSEQUENCES THAT, PARTICULARLY IN THE CONTEXT OF THE HIGH FAILURE RATE OF THE SUBJECT COMPONENTS, REPRESENT AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY AS STATED IN A RECALL REQUEST LETTER SENT TO FORD AND LAND ROVER ON NOVEMBER 6, 2008.LAND ROVER DOES NOT AGREE, BUT IS CHANGING ITS CUSTOMER SATISFACTION PROGRAM TO A SAFETY RECALL AS ODI REQUESTED. LAND ROVER NOTED THAT IT WAS AWARE OF ONE ALLEGED ACCIDENT; HOWEVER, IT WAS UNAWARE OF ANY INJURY OR VEHICLE DAMAGE ASSOCIATED WITH THE ALLEGED ACCIDENT.LAND ROVER'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIGATION. THIS ENGINEERING ANALYSIS IS CLOSED.
PE07019 · Front Differential/driveshaft Failure
Opened Apr 4, 2007 · Closed Aug 15, 2007
Status: closed (inferred from source dates) · Power Train:axle Assembly:axle Shaft; Power Train:driveline:differential Unit; Power Train:driveline:driveshaft
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.
Additional source detail variants (3)
Power Train:axle Assembly:axle Shaft
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.
Power Train:driveline:differential Unit
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.
Power Train:driveline:driveshaft
IN RESPONSE TO AN INFORMATION REQUEST (IR) LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION (ODI), FORD STATED THAT THE PRIMARY CAUSE FOR THE MAJORITY OF THE REPORTED FRONT DIFFERENTIAL/DRIVE SHAFT FAILURES IS A MISALIGNMENT OF THE JOINT BETWEEN THE TWO COMPONENTS.CERTAIN LEVELS OF MISALIGNMENT MAY OVER TIME CAUSE AN UNEVEN WEAR OF THE SPLINES.CONTINUED WEAR OF THE SPLINES MAY RESULT IN A SHEARING OF THE SPLINES AND THE INABILITY OF THE DRIVESHAFT TO TRANSFER TORQUE TO THE FRONT DIFFERENTIAL. TO ADDRESS THE ISSUE IN THE FIELD, FORD INITIATED A SERVICE CAMPAIGN IN JUNE 2003 TO CORRECT THE MISALIGNMENT ISSUE AND, IF NECESSARY, REPLACE THE FRONT DRIVE SHAFT AND/OR DIFFERENTIAL.THE SERVICE CAMPAIGN COVERED MODEL YEAR (MY) 2003 AND MY 2004 VEHICLES BUILT FROM APRIL 18, 2002 THROUGH JULY 3, 2003.IN PRODUCTION, FORD INTRODUCED A CHANGE TO THE LUBRICATING GREASE OF THE JOINT IN FEBRUARY 2003 AND A CHANGE TO THE ASSEMBLY PLANT ALIGNMENT PROCESS IN JULY 2003 TO ADDRESS THE MISALIGNMENT AND WEAR ISSUE. ODI IDENTIFIED ONE CRASH RELATED TO THE ALLEGED DEFECT.THE CRASH INVOLVED A SUBJECT VEHICLE BEING STRUCK IN THE REAR AFTER BECOMING DISABLED BY A FRONT DIFFERENTIAL/DRIVESHAFT FAILURE AND PULLING TO THE SIDE OF THE ROAD. THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA07-012) TO FURTHER ASSESS THE SCOPE, FREQUENCY AND SAFETY CONSEQUENCES OF FRONT DIFFERENTIAL/DRIVESHAFT FAILURES IN THE SUBJECT VEHICLE POPULATION.
Illustration