2022 Kia Telluride

The sunroof basically exploded and shattered out of nowhere. We were driving on the freeway with no one else around else when we heard a loud POP like we got hit. It was so loud it woke up the 2 kids and the [XXX]. We heard air coming through the closed sunroof and immediately pulled over and got out of the car. When we looked at it, the glass was shattered. Nothing hit us, there was no one around (had just passed through Pueblo CO head to Albuquerque.) The load pop surprised my spouse that was driving which could have caused an accident. The 2yr old car set was situated in the middle seat which was right under the sunroof. The glass could have gotten into all our eyes or cut us. I called the extended Warranty and it does not cover broken glass. He said he heard of this happening before. I did a quick search online and it seems like it’s happened to many people. The sunroof just exploding for no reason. Will have to go through insurance to get it fixed. I added pictures (I couldn’t really reach to get the whole view) we have duct tape on it now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I took the car to the selling dealer for an oil change and two recalls. When i picked the car up I was told requested work was performed. I was also told they updated the radio. I did not request this and It was not mentioned prior to receiving the car. The safety issue; practically all systems connected to "Kia Connect" have changed. This is a major safety issue and distraction. 1. The screen intermittently does not turn on or is slow to respond when the car is started. 2. The touch screen sensitivity has changed. Doesn't always respond to commands requiring several attempts . 3.The entire on-screen radio format layout has changed from horizontal to vertical. 3.The GPS has added unnecessary commands 4. The voice activated phone commands have changed with additional unnecessary commands required to complete a call. The phone Bluetooth system, unknown to me, now switches to my wife's phone when I get out of the car and return, preventing me from making or receiving hands free calls while driving the car, defeating the whole purpose of a hands free system. Having sold car phones in the eighties, and being one of the first to have hands free in my car, I feel I know the systems better than most. Entire Bluetooth voice command and on screen displays have changed. On a recent trip on [XXX] in Chester, Pa there was debris blocking one lane of the three lane road. I attempted to notify PA State Police, When I said "Call Police" it displayed a number of 911 related phone numbers associated with 911 on the right portion of the screen from which I was required to respond to. Prior to this update the system would simply call "911" as programmed by me. Another distraction when attempting to making an emergency call. The car is over two years old with 51,000 miles. Obviously I have become familiar with all the systems in this time. I called "Kia Connect" which representative basically told me that was the change and to live with it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

The driver sunroof glass exploded while driving. The shade was closed. It looks as if it exploded inward to outward and may have been a defect in glass. Due to safety, with possible glass shards falling into cabin area, the vehicle has been sitting while I've been dealing with the Kia dealership. I see online reviews where it's happened to multiple Kia owners. This should definitely be a recall.

I have been having issues with the instrument display panel freezing. This has occurred about seven times this year. I have five of the times documented. Here are videos from the five most recent occurrences; March 18th, June 19th, July 18th, August 9th, and August 22nd. https://drive.google.com/drive/folders/11_if2oi5RqXpzH5K93916IbPniEG59Gv?usp=drive_link The July 18th occurrence was particularly concerning because I was low on fuel and had no distance estimate. When the panel freezes I am unable to see import information including the backup camera, turn signal camera, and cruise control information. Turning the car off and on does not resolve the issue.