2022 Kia Telluride

My family came across this recall and notified me. It says that we can search for more information as of XXX, but today is JXXX, and I’m not getting anything via a search. I need to know what to do, other than parking it outdoors. The NHTSA CAMPAIGN NUMBER is 26V430000. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. The info on this website says “Owner notification letters are expected to be mailed XXX.”, but that makes no sense to me. Why wouldn’t owners be notified when this was first posted, XXX ??? The VIN is [XXX] and the MODEL/OPT. CODE is J4232/010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Kia Telluride. The contact stated that while the vehicle was parked, the contact noticed that while entering the vehicle, the front passenger's seat had a burned spot, and the front passenger side visor was melted. In addition, the contact noticed brown residue throughout the interior of the vehicle. The fire had appeared to self-extinguish. No warning lights were illuminated prior to the failure. The vehicle was unoccupied. The vehicle was towed to an independent mechanic, but the inspection had not been completed. The fire department was scheduled to inspect the vehicle within the next few days. The contact stated that the inspection was ongoing. In addition, the contact stated that the NHTSA Campaign Number: 24V407000 (Seats) was completed on 10/15/2024. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 77,000.

My wife must use a cushion or pillow to sit in the passenger seat. This causes the Passenger Occupancy Seat Sensor to fail. The seat does not recognize that she is there. The seat belt alert does not chime and the air bag is turned off. I have called KIA and they have no fix. I have talked to the dealer and they have no fix. I can not override the air bag and turn it on manually. We have tried multiple cushions and pillows. It does work without the cushion but this is not an option for her body. How can this be safe??

My 2022 Kia Telluride is experiencing several serious safety-related defects. The backup camera does not work, the second-row bucket seats fold up on their own while driving, and the electronic parking brake becomes stuck on and will not disengage. The transmission hesitates and shifts harshly, creating a risk during acceleration and lane changes. The engine is consuming oil between changes. The heating and air conditioning stop working when the vehicle is idling at stoplights, and electrical components including the front phone charger and heated passenger seat have failed. The exterior window trim is deteriorating. These issues are ongoing and have not been resolved by Kia. Several of these failures match known defect and recall categories. These create a significant crash and safety risk for my family. I am requesting investigation and manufacturer action.

My daughter was trying to get into the backseat of our Kia Telluride. She had one leg raised with her knee resting on the stepping area inside the rear passenger door. While in this position, she pressed the handle to fold the rear seat. The lower portion of the seat suddenly swung forward and closed with fast, strong force onto her folded knee joint, pinning it between the moving seat and the vehicle floor. She screamed immediately in pain and could not free her leg. I had to run around to the opposite side of the vehicle (the rear passenger side) and physically lift the seat off her knee to release her. The impact left a noticeable bruise just above her left knee. The folding seat mechanism appeared to move too quickly and with excessive force, and it did not stop or slow down once it encountered her knee. This presents a potential safety hazard, especially for children or passengers entering the vehicle who may accidentally activate the seat handle.

The contact owns a 2022 Kia Telluride. The contact stated that while attempting to start the vehicle, the infotainment system and instrument panel displayed black screens. A dealer was contacted. The contact stated that the middle rear passenger’s seat independently folded with or without a passenger seated in the seat. The vehicle was taken to a dealer where it was diagnosed and determined that the instrument panel and infotainment system needed to be replaced. The instrument panel and infotainment system were replaced on several occasions. The manufacturer was notified of the failure and opened a case. The dealer was contacted, and the contact was informed that no additional assistance would be provided. The approximate failure mileage was 83,000.

Recall repairs done at original dealership(bought new). Passenger seat components that were repaired started an electrical fire under the passenger seat while vehicle was driving. There was a horrible smell inside the car and coming thru the air vents so I turned the ac off and smoke started billowing from under the seat. Immediately pulled over and removed children from car. Vehicle is available. Incident happened with 1 adult 3 kids in car driving. Dealership towed from side of road and kept in service for 54 days(rental provided) and returned with over 1600 new miles on it with no usage of the vehicle told to me and now the affected seat is not connected into the electrical system of the vehicle. Manufacturer did not choose to inspect. No warnings prior.

The contact owns a 2022 Kia Telluride The contact received notification of NHTSA Campaign Number: 24V407000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the contact noticed that the front power seat became inoperable. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the power seat slide knob had failed and needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 16,000. Parts distribution disconnect.

After parking, I tryed to retrieve an item that fell between the console and the right side of the Driver's seat . To my horror my arm got stuck. There was nothing I could do and since I am a nurse realized that time was of the essence so I would not lose circulation to my dominant hand. I was able to retrieve my cell phone with my left hand and call 911. It took 3 EMTs to extricate my arm from this terrible design. I currently sustain a bad contussion. During the emergency, my husband also confessed to have gotten his arm stuck with resulting scrapes, bruising and bleeding and our daughter who is a Medical Doctor who borrowed this car also got her arm stuck. This console is too big and too dangerous.