I belive the manual of the Graco Extend2fit 3-in-1 Trueshield and possibly other Extend2fit models is in need of revision-specifically in the section that instructs how to measure for one inch of appropriate head clearance within the shell. I will attach two photos. One photo is a graphic from the manual, the other is a photo of…
Read full complaint
I belive the manual of the Graco Extend2fit 3-in-1 Trueshield and possibly other Extend2fit models is in need of revision-specifically in the section that instructs how to measure for one inch of appropriate head clearance within the shell. I will attach two photos. One photo is a graphic from the manual, the other is a photo of my carseat, on which I drew two lines, one blue and one red. The graphic in the manual seems to show that one should measure for one inch of head clearance starting from the blue line I drew onto my photo. If you compare the fabric stitching in the graphic to the fabric stitching in the photo and identify the line relative to the stitching, the part you measure from appears to match the blue line I drew in my photo. I have always measured from the blue line I drew and I've owned the seat for 6 years. But according to Graco, I have been measuring wrong all this time, which means my child has been unsafe all this time. After talking with CPSTs at Graco, they are insisting that you are supposed to measure from the red line I drew onto my photo. This doesn't make sense because: 1.) That does not match the graphic provided in the manual. 2.) The red line's only physical marker is the fabric cover. The cover can shift, as mine does, exposing more of the headrest adjustment handle underneath, which would alter the measurement point since, according to Graco, the only point of reference is apparently the fabric cover. This will lead to inaccurate measurements everywhere. Fabric covers are not consistent reference points. I have spoken with many respected CPSTs outside of Graco, and none of them know for sure which line to measure from, the red or the blue line I drew. Many are convinced it is the blue line, as I am. If CPSTs are confused, I can guarantee most people are confused. Which means many people are measuring from the blue line, and according to Graco, that is incorrect. Incorrect fits lead to unsafe children, so this needs to be addressed.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
Kia Motors America (Kia) is recalling certain 2022 Sorento and Telluride vehicles. The vehicles may be equipped with an incorrect spare tire which, when installed, can impair the anti-lock braking system (ABS) and the traction control system (TCS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Impaired anti-lock braking or traction control systems can increase the risk of a crash.
Remedy: Dealers will inspect and replace the spare tire, as necessary, free of charge. Owner notification letters were mailed July 27, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC244.
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: A blank instrument cluster display screen will not show critical information, such as the odometer, which can increase the risk of a crash.
Remedy: Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC237.
Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Consequence & remedy
Consequence: A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
Remedy: Dealers will update the instrument cluster's software, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC215.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2022 Kia Telluride Problems, Complaints & Recalls | Skip That Year
Illustration