2021 Kia Telluride

The contact owns a 2021 Kia Telluride. The contact stated while driving 65 MPH into a right curve, the steering wheel did not respond while turning. The contact stated the "Take to Dealer Immediately" warning message was displayed. The contact was able to regain control of the steering wheel and drove the vehicle to her residence. The contact had the vehicle towed to a local dealer, where it was diagnosed that a bolt had become loosened and fell off into the driver’s side from the steering column. The vehicle was repaired; however, the failure recurred. The contact had the vehicle towed to the same dealer who diagnosed that the entire steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 17,000.

This incident has happened twice in a short matter of time. While driving a small rock hit the windshield, and then the windshield cracked immediately. This seems to be a major complaint from many owners and I know it was an issue for 2019 and 2020. There are now two cracks spanning across the windshield that obstruct a clear view. This is a major safety issue and it is difficult to get a windshield due to supply issues.

When starting in the cold (approx 30 degrees F or less), the Kia has a very high pitch squeal. The sound appears to be coming from inside the engine and is NOT a pulley or slipping belt. There is a lot of discussion about this issue on the web, and Kia has not issued any resolution to any of the customers who have complained and taken to dealers. This link is not my car but is the same noise - if necessary, I too have my own video I can share. https://drive.google.com/file/d/1-68J5bocqVxzPLIDpabmgd_St6CMoxky/view Note: Dealer was able to replicate, and has a video of the issue from us, but has stated that they do not know how to fix.

Sustained small rock chip in lower left of windshield. After a few miles formed a crack that extended half way across windshield. Research shows that Kia claimed 2020 vehicle issues and would replace windshields for no charge. They will not for 2021 Kia Telluride. I feel they have a quality issue in the windshield of the model I own, yet they refuse to take ownership if the issue. I see forums with owners having the exact same issue. I have owned vehicles for over 50 years and have never seen a windshield crack as easily as these.

On cold mornings when the temperature falls below thirty degrees, the car emits a loud screeching noise from the area of the throttle body. I had the belts and pulleys checked at my last oil change (two weeks ago) and they were fine. It it’s distinctly coming from the area of the air intake and throttle body. The high pitched squeal will last for about 10 seconds and stop. By the time the vehicle gets to the dealer, it has warmed up or the temperature has gone above 30.

Optional LED headlight buckets fog up and will not dry out. Kia has a service bulletin out regarding this issue, it was performed and the situation has not improved. Recently, in minus 20-30 degree F weather, the condensation inside the housing frosted up the entire inside of the housing. The LED headlights do not generate enough heat to adequately melt the frost creating decreased headlight performance. The vehicle has been into the dealer multiple times and the service bulletin was performed once and the desiccant packs were replaced the second time. The frost issue occurred after both had been done. Kia states that this is normal operation for their LED headlight bucket and the dealership, claiming to be under orders from Kia will not dedicate any more time to the investigation of my issue.