2021 Kia Telluride

As I was driving down the highway in the rain, my check engine light came on and I was unable to accelerate my vehicle over 30mph and the speedometer stopped working. I was turning onto the road I live on, so I was able to make it home. I then shut my car off and turned it back on about 5 minutes later, and that issue was no longer happening. I had an upcoming appointment for an oil change at a Kia dealership, so I told the dealership about the issue. They told me that they hooked their computer up to the car and it was showing that there weren’t any issues showing and the only way that they would be able to see that there was an issue is if the vehicle was brought in while it was malfunctioning. Also, the mirror function on my vehicle where the side mirrors fold/unfold when locking/unlocking the vehicle, the mirror(s) don’t fold/unfold every time I press the lock/unlock button on m key fob. Another issue, my windows don’t roll/unroll when I try to use that function. I can sometimes roll the front window up/down while the rest of the windows won’t roll up/down. I then have to shut my vehicle off, open the driver door, then turn the vehicle back on. Sometimes the windows will work, sometimes they won’t. It’s an ongoing issue.

Well, what I thought to be a solid build has succumbed to the known issues with this vehicle. The car has 17,7862 miles on it. I always follow the ‘severe’ maintenance schedule along with babying the heck out of it. I was driving the vehicle on city street, roughly 35-40mph when I got the Xmas tree of death light up on the dashboard (all the indicators went crazy), and a slight loss of power with engine and transmission. I shifted the gear shifter into manual so I could at least control the car and make it safely back home. Once I parked, I shut off the car and then turned it back on. The indicator lights turned off, however the check engine light stayed on. I swapped out the battery for a new one and that fixed the problem for a few hours until later that day the same thing happened again. At this point I know there is something more happening electronically that is not right. Hence the problem: The UB module assembly behind the dashboard needs to be replaced because it is defective (full disclosure, this is what I believe to be the issue, but will be scheduling appointment with dealer to have them look). Ah, but thank goodness for the Telluride forum that has brought to my attention many issues that I also experience with my vehicle. I too have a crack in my windshield that happened three months in (thankfully I have a film on the windshield that has kept it from spidering), I too have to hand wash or touchless wash car due to nightfall trim peeling (thankfully I have car ceramic coated so hopefully that is helping the longevity), I too feel the binding and slipping in my AWD system as I try to accelerate a turn from a stop. It would behoove Kia to address the ongoing issues with their ‘top selling SUV’ as clearly there are still many vehicles popping up with problems. I will say pay attention to the warning signs. Roughly a month ago, the forward parking sensors failed due to ‘blockage’. I should’ve known it would lead to a larger problem. This could’ve been bad!

On 7/8/23 I noticed the paint on my 2021 Kia Telluride peeling off. After some research, the peeling of the paint on Kia cars seems to be prevalent in several Kia models. I've made an appointment with the dealer for next week, 7/17/23. At this point, the vehicle has not been inspected regarding the peeling paint by the manufacturer, police, insurance representative, or other business. I've inspected my Telluride, and as of today, 7/10/23, the paint has only peeled off of the read door in one spot. I will include a picture.

I was pulling out of a parking lot going about 3 mph. There were no other vehicles around and the windshield cracked right in front of me. I called my insurance and explained to them the strange event that just took place, and they said that it would be a deductable of $500.00 or around $1000.00. Reasearch has proven that quote. The next day I went out to the car to start it up so the kids wouldn't be so hot. I watched the 6 inch crack from the day before, turn into a a 3.5 foot crack. Kia dealer says it's a rock chip so outside of warrenty. There is absolutly no way that a rock hit my windshield with no other cars around, and me going 3 MPH. I contacted Kia customer service, and was told that the dealer said it was a rock chip, therefore it was out of warrenty. At this point I am so terrifed to put my kids in that car, because look what happened when going at very sluggish speeds. On top of all of that, the replacment windshields are also prone to cracking, so all of us Telluride owners are between a rock, and a hard place. Someone, please look into this and force Kia to make it right to all of us who just bought a new family vehicle. I do have pictures of the windshield, however I cant upload them due to the very low upload space on this NHTSA website. Please reach out with an email and ill get them to you ASAP. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

2021 Kia Telluride. Driving home from work 6/8/23. Small crack developed in the windshield on passenger side lower corner. Has spread quickly across windshield. Left message with service department of local KIA dealership in Murfreesboro Tennessee inquiring about Kia "Customer Satisfaction Initiative" concerning windshield cracking. No call back after 8 days. Left email on KIA Corporate Customer Service Website on 6/12/23 inquiring about windshield "Customer Satisfaction Initiative". No response from Kia after 6 days. The Kia Web Site claims they will respond to inquiries within 48 hours but have not. Because this defect affects driver visibility I would consider this a safety issue.

The contact owns a 2021 Kia Telluride. The contact stated that while engaging the Forward Collision Avoidance system per the manufacturer’s instructions, the Forward Collision Avoidance system failed to engage. The contact stated that the Forward Collision Avoidance system was inoperable. The contact stated that while driving and approaching another vehicle, the Forward Collision Avoidance failed to engage. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer test-drove the vehicle and informed the contact that the Forward Collision Avoidance system was operable when the Adaptive Cruise Control (ACC) mode was activated. The dealer diagnosed that no issues were found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 9,300.