2021 Kia Telluride

This vehicle was purchased back in July 2023. On multiple occasions since then, the Automatic Emergency Braking system has activated and slammed on the brakes when not needed. There have been no other cars, animals or other hazards to cause it to do so. Very dangerous that this keeps happening. Most recent and worse incident was yesterday(5/16/24). It is going to the dealer for service today. It's still under warranty and has approximately 55000 miles on it. Kia customer service help line showed little concern over incidents. We'll see what happens at the dealership today when I take it in.

Sunroof guide/rail plastic piece broke upon opening and will not close. Sunroof is now stuck open. Dealer claimed entire sunroof needs to be replaced. Vehicle cannot be driven as sunroof glass feels like it'll pop off. No warning at all when it happened. Sunroof was open when driving and when we got home and parked it, it would not close and visibly confirmed the plastic part of the guide appeared broken.

Here are some basic facts on what has happened: On August [XXX] I was in my driveway, in Mt Pleasant, SC, when my car rolled down my driveway with my two kiddos inside, resulting in me reacting and getting knocked over by the driver side door and the car running over my chest. I had 5 broken ribs, 4 are now titanium, several broken bones, a punctured lung and a torn acl. There is a police report but do not have to upload right now This was reported and Kia had my car for about a month to investigate it and gave us a very brief response stating “After the preliminary investigation results indicate that the vehicle functioned as intended, no issues found with the parking mechanism.” Because of the trauma this has caused me, I made my husband make the car disappear and he sold it to a local CarMax in Charleston. This safety recall came out on March 26th saying cars rolled away and they are updating software so cars do not move with car doors open. Kia is also stating there have been 16 cases not resulting in injuries. The Kia I had is a 2021 within this range and the VIN is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has a vibration at 60-75 miles per hour. It's a rhythmic vibration that you can feel in the gas pedal and sense in the front of the vehicles drivetrain. Kia has a TSB about this issue. Kia TSB 099. But our vehicle is past the 60k mile warranty period that would protect it. Kia knows that some cars manufactured between the start of production and February 2021 have this issue. They know which production lots of the affected parts have the issue, yet they refuse to make it a recall issue. Anyone who is unlucky enough to lapse the warranty period is such with a detective part that Kia is fully aware of. The issue is so difficult to diagnose, I had to go to two dealerships to even get an answer about what the issue might be and that the warranty will not cover it.

On Saturday, [XXX], while driving my 2021 Kia Telluride [XXX} from Laredo to San Antonio, Texas, my husband (passenger) and I (driver) heard a loud, explosion-like sound. This made me swerve onto the other traveling lane. Thank God there were no vehicle near us or next to us because it would have been catastrophic. We quickly realized that our sunroof had exploded/shattered as we could hear all the shattered glass being blown away. Luckily, the sliding sunroof panel was closed and no glass went inside our vehicle. These must definitely get investigated since it is a public safety issue. Upon doing research, we learned that there are several other people that have experience this same issue with Kia Tellurides and it’s windshield/sunroof quality. I note that there was no vehicles near us and we were traveling 75 mph. Kia needs to recall this ASAP before there is a fatality! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We were driving on the highway and the sunroof was partially open in the angle as a wind deflector. When the sunroof made a pop noise and started flapping in the wind, we were so concerned that the sunroof is gonna come flying off and hit a car behind us. We end up taping it down and taking it to Kia of Daytona or they told us it was $5000 to repair, they had said the mechanism that holds the window up a plastic finger broke. Apparently they do not manufacture a quality product for something so crucial as such a sunroof, we were so fearful that the sunroof glass part was gonna fly out. We had to drive from Jacksonville, all the way to Daytona, with a flapping in the wind.

My car was in park and went into reverse with my two kiddos in the car in my driveway. I tried to jump in but the car door knocked me over as the car rolled faster as I was holding my sweet one year old and ended up rolling over my ankle and chest. [XXX] fortunately ended up with a scratch but I ended up with a broken leg and 6 broken ribs, a punctured lung and torn acl. I am lucky to be alive There is a police report I do not have right now and a ton of medical bills INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the Kia Telluride, the forward collision avoidance warnings started flashing, then said it was failing, then the tire pressure system did the same, then the speedometer and tachometer failed as did the turn signals, gear shift, and lights. The car was becoming unsafe to drive. The car has been at the dealer for 3 weeks now, the dealer changed the Cluster Assembly-Instrument at at cost of $2600. Within 1/2 of leaving the dealership the same problem noted above began happening, again making the car unsafe to drive. In researching on line at the KiaTelluride forum there have been a large number of similar unsafe occurrences by other Kia Tellurides as reported by owners. This is a serious safety problem that has been noted numerous times. (I can't get my images of the 2 page dealer invoice for Cluster Assembly-Instrument $2600 that did not solve the problem to download on this form. )