2021 Kia Telluride

My wife was driving with my kids when there sounded like an explosion and the sunroof exploded. There was nothing around that hit the glass and we haven't been involved in any accidents that may have compromised the integrity of the glass. The sound sounds like an explosion and luckily when it scared my wife while driving, she didn't jerk the wheel and flip the vehicle. Also, thankfully the sunroof shade was closed otherwise glass would have exploded everywhere inside the vehicle hitting my kids and wife. It appears that it explodes up and in the middle of the sunroof by looking at how the glass was missing. It seems this is a common occurrence with the 2021 kia telluride. There's no warning, no cracking, no signs of it going to bust; it just does it. I'm going rounds with Kia to get it fixed but the keep sending me down an endless rabbit hole, so I have in the meantime I paid out of pocket for it. Because I paid out of pocket for it after I was told I could by cooperate I could and then be reimbursed, which is not accurate, kia doesn't want to inspect the car. The only thing the dealerships tell us is yeah, they've seen this happen before.

Headlight on passenger side is no longer working causing unsafe visibility issues. While under warranty, the car was taken in for service at a Kia dealership twice for the same problem but during this time frame, the headlight issue was only occurring intermittently. Both times no repair or replacement was made and I was told the headlight was fine. The headlight ended up experiencing complete failure shortly after my warranty expired. I have pictures of my dash mileage when it happened. Researching online, I have discovered other Kia Telluride owners with similar complaints about their headlights failing in this way. Furthermore, Kia Dealerships either fail to make the repair properly by not correcting the known defect(which results in failure again) or have been charging thousands of dollars for a new complete headlight assembly replacement. Normally, when a headlight fails, it is just a matter of swapping out the headlight bulb with a new one. Unfortunately, because of the defect and failure with the design, it is not that cheap/simple to fix. A class action lawsuit has begun because of Kia's inaction. Kia should do the right thing and issue a recall the fix this unsafe problem of headlight failure.

The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle

Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.

Upon attempting to open the sunroof, a loud pop was heard on opening and sliding backward, and it was determined the air deflector arm had broken. The sunroof will not fully close nor fully open now, it is stuck partially open. The dealer confirmed the issue and has to order the part with no idea on ETA to get it. The vehicle inside is exposed to the elements when driving and the rear of the sunroof is elevated which is a risk to objects.

The contact owns a 2021 Kia Telluride. The contact stated that while driving at various speeds, other drivers were flashing their headlights, attempting to notify the contact that the front headlights were not functioning as intended. The vehicle was taken to the dealer, and the high beam headlights were replaced. The contact stated that on another occasion, while driving at various speeds, the driver’s side front high beam headlight failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The high beam headlights were replaced. The contact tested the lights, and the front driver’s side high beam headlight failed to operate. Upon further inspection, the dealer stated that there was a burning odor coming from the vehicle. The vehicle was diagnosed, and it was determined that the headlight assembly kit needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V148000 (EXTERIOR LIGHTING); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 67,688.

What component or system failed or malfunctioned, and is it available for inspection upon request? While driving the vehicle, it intermittently hesitated during acceleration until there was a very loud popping and banging noise, it was sudden and very loud. We experienced a complete and sudden loss of power. The car then proceeded to send off nearly every alert on the dash, and threw a code which was P061B. The engine blew out, the oil pan was fractured by ejected connecting rod (visible from underside). How was your safety or the safety of others put at risk? When the engine blew out in the fast lane, our physical safety was at risk due to the immediate loss of control and power, the inability to merge, and stopping next to the center divider in a high-traffic area. In the car were my wife and 3 kids. Psychologically, the fear and panic of our family being stuck, the stress of making quick decisions, and the vulnerability of being exposed to fast-moving vehicles added significant pressure. In that moment, our family was left utterly helpless, fearing for our lives in the face of an overwhelming, life-threatening crisis. Has the problem been reproduced or confirmed by a dealer or independent service center? The car is currently at a Kia service center in Santa Rosa, Ca. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN, the vehicle is at the service center in Santa Rosa, Ca. The vehicle was also inspected by a local mobile mechanic. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no alerts, warning lamps, or messages, the car did experience some hesitation during acceleration but it was intermittent.

March 7th my engine light came on while pulling out, in reverse, of a parking spot. My engine light also turned off on March 7th later in the day. Between then and now, it came on and went off a few times, but my car seemed fine. On April 1, the light reappeared again while backing out of a parking spot. My car was not working like normal. It was shaking a bit and seemed kinda stuck, but also very slowly moving in reverse. Shaking stoped once I put it in drive but the engine light stayed on. I took it to my mechanic and the code given was “internal engine failure”. He told me should be under warranty, so I called the dealership. Service guy told me no active recalls and also that I was outside of the warranty. I have 118,800 miles. Vehicle is less than 4 years old. I am waiting to hear back from my mechanic as to how much repairs should be. I don’t know if he is thinking I need a whole new engine or just a part.