2021 Kia Telluride

While driving at interstate speeds the sunroof window shattered outward. This was not the result of a rock or flying ice event as no other cars where near by at the time. I have found that many others have experienced this issue and Kia refuses to cover the repairs even though it appears to be an issue with Kia Telluride sunroofs. If the sun shade had been open at the time both me and my 12 year old son would have been covered with glass and this could have caused a high speed accident from the glass and the sound of the explosion. Kia needs to address this issue but our request for compensation has been denied. Also Kia refused to provide documentation of this denial as it was in an email from the local dealer to Kia.

In November 2024, the sunroof mechanism failed in a crooked, partially open position and would no longer move. The motor operated, but there was a grinding noise and no movement of the sunroof. I had to return from North Carolina to Alabama in the rain with a partially open sunroof. The service department at Bramlett Kia in Decatur, Alabama, confirmed the sunroof mechanism has to be replaced. The service technician said the electrical cable to the sunroof was caught in the mechanism. Parts were ordered and took several weeks to be shipped. The sunroof is to be repaired next week. This is obviously a defective design and could lead to safety issues if the sunroof were to become detached while the vehicle is moving. My sunroof has stayed in place but the mechanism is bent on both sides and loose in one corner. I don't know if the sunroof is still being held safely by the mechanism. Parts invoice ($2907) is attached. Labor is estimated at $1000 but I do not yet have the invoice.

Vehicle sunroof has become stuck in it’s tilted open position. The spoiler at the front has detached. Since the sunroof cannot close, if there is a wind, hitting the car, the sunroof can’t detach from the car at this point, and fly into another car. This issue has been reported with the numerous Kia telluride’s as seen on the Internet. It is not nearly anesthetic problem. It is a safety issue.

Sunroof/moonroof will no longer close. It is stuck in the open position and this will cause water to enter the cabin if it rains. The vehicle was examined by the dealer and they confirmed that a component is fault and will need to be replaced. No warning lamps or additional symptoms were noticed prior to the sunroof malfunctioning. The vehicle only has 44,100 miles.

Sunroof started to open and came off track and bent the tracking system beyond repair. Sunroof stuck in half open position and tilted or wedged in open position. Concern that it would fly off when driving and could not shut it to protect the interior in case of rain. There has already been a recall on the Kia Sorento sunroof moving tracking system in the recent past. This should be taken into consideration to have this be a recall on the Kia Telluride.

Driving down a 2-lane highway doing less than 60 mph, the wind from the oncoming semi-truck shattered the sunroof glass. This caused us to have to drive hundreds of miles home with water, wind and broken glass in our car with 3 children who were 6 years old and younger. I contact Kia Corporate compliants directly while the car was in the shop for several weeks and they said because it was already fixed there was nothing they could do.

The vehicle had approx 10k miles and I simply tried to open the sunroof before leaving my driveway and something snapped. The Sunroof was then stuck in the open position, I could not close it. I called my regular dealership for help as it was under warranty and practically new. The dealership said they are too busy to help me, I have no garage and there was rain in the forecast. I called other dealerships and was able to find one who would take it in for a look. I was told it might take a few days and left the car. After a few days the dealership said they needed to order parts, that the entire sunroof track has to be replaced and it may take weeks. They were able to close the roof and I picked up the car, I had to take it back as wind was coming in as I drove and rain can too. I returned for repairs and issues approx 5 times until it was "repaired". I have not opened the sunroof again since, for fear of additional problems and no longer under warranty as many other Kia Telluride owners who have this issue with the sunroof. Being away from home and it breaking again would be a disaster and having to drive from a secluded area with unpredictable weather can be dangerous.