2021 Kia Telluride

I DROVE MY BRAND NEW TELLURIDE OFF THE LOT WITH APPROXIMATELY 12 MILES ON IT. ABOUT A MONTH AFTER HAVING IT I NOTICED THE FOLLOWING: WHEN ENTERING A HIGHWAY FROM ABOUT 20-25 MPH, THE VEHICLE WOULD NOT GRADUALLY ACCELERATE ALLOWING ME TO ENTER THE HIGHWAY. AS I CONTINUE TO PRESS THE ACCELERATOR PEDAL THE RPMS WOULD EVENTUALLY JUMP UP AND THE VEHICLE WOULD LAUNCH ITSELF FORWARD. REACHING 5000-6000 RPMS. WHEN I LET OFF THE ACCELERATOR THE ENGINE WOULD DOWNSHIFT SIMILAR TO A MANUAL TRANSMISSION AND WOULD JERK AS IT CHANGED GEARS AND THE RPMs DECREASE. ADDITIONALLY, WHEN CREEPING IN TRAFFIC I NOTICE JERKY AND HESITATION FROM THE ENGINE/TRANSMISSION. THIS IS QUITE DANGEROUS AS ONE TIME IT ALMOST LAUNCHED ME INTO THE BACK OF THE VEHICLE IN FRONT OF ME. MERGING ONTO A HIGHWAY IS ALSO QUITE DANGEROUS AS I AM NOT CONFIDENT THE VEHICLE WILL ACCELERATE WHEN I ATTEMPT TO MERGE. I HAVE TAKEN IT TO A DEALERSHIP AND HAD THE TECHNICIAN DRIVE IT AND HE CONCURRED THAT THERE IS A PROBLEM. THE DEALERSHIP HAS TRIED WORKING WITH THE MANUFACTURER BUT TO NO AVAIL AFTER 3 MONTHS. NOW THE DEALERSHIP WON'T EVEN CALL ME BACK. THE DEALERSHIP, VIA THE RECOMMENDATION OF THE MANUFACTURER, HAS RESET "ADAPTIVE VALUES" AT LEAST 3 TIMES, BUT THAT DID NOT FIX THE PROBLEM. THERE ARE NO WARNING LIGHTS OR MESSAGES OF A PROBLEM. WHILE QUITE NOTICEABLE, THIS PROBLEM IS EVEN MORE NOTICEABLE WHEN IT IS IN SPORT MODE.

I DROVE MY BRAND NEW TELLURIDE OFF THE LOT WITH 11 MILES ON IT. BEFORE I GAINED SPEEDS OVER 50MPH MY VEHICLE WOULD JERK AS IT CHANGED GEARS AND THE RPM INCREASED. AFTER I STOPPED AT STOP SIGNS OR RED LIGHTS AND THEN BEGAN TO ACCELERATE AGAIN, THE CAR WOULD JERK, THE ENGINE WOULD REV UP AND NO ACCELERATION WOULD HAPPEN. IF I KEPT PRESSING THE GAS, EVENTUALLY THE CAR WOULD JERK AGAIN, CATCH THE GEAR AND DRIVE. THIS HAPPENED EVERY SINGLE TIME I WOULD STOP AND GO AGAIN. OVER SPEEDS OF 50-60MPH I DID NOT HAVE THIS PROBLEM.

THE VEHICLE STARTED VIBRATING WITHIN A MONTH OF THE PURCHASE AT SPEEDS BETWEEN 60-80. SEVERAL TRIPS TO KIA WITH KIA TECH LINE AND THEY DENY THE VEHICLE HAS AN ISSUE. THEY SAID THE VIBRATION MEASURED WITH A PICOSCOPE WAS WITHIN THE NORMAL RANGE. AFTER FIGHTING WITH KIA CONSUMERS, I TOOK IT TO A DRIVESHAFT SPECIALIST FOR AN INDEPENDENT DIAGNOSIS. THE FINDINGS FROM THE DRIVESHAFT SPECIALIST WERE QUITE ALARMING AND IT'S OBVIOUS KIA IS TRYING TO HIDE THE PROBLEM AND FORCING CUSTOMERS WITH THE SAME PROBLEM TO LIVE WITH IT. DRIVESHAFT SPECIALIST TOLD ME THIS PROBLEM WOULD GET WORSE AND AFFECT OTHER AREAS OF THE VEHICLE. I HAVE BEEN FOLLOWING A KIA FORUM AND THEY ARE LITERALLY HUNDREDS OF TELLURIDE AWD'S WITH THE SAME PROBLEM. YESTERDAY I TRADED MY VEHICLE OFF AT A $6K LOSS SO I DID NOT HAVE TO DEAL WITH THE HEADACHES AND KEEP FIGHTING KIA. THIS IS NOT RIGHT TO CONSUMERS AND HAS BEEN GOING ON SINCE THEIR 2020 AWD TELLURIDE. IT APPEARS TO BE A MANUFACTURING DESIGN FLAW. I FILED A COMPLAINT WITH THE TEXAS ATTORNEY GENERAL #CGS-266219 IN OCTOBER. I HAVE FILED NUMEROUS COMPLAINTS WITH KIA CONSUMER ASSISTANCE CASE #13767404. THEY OFFERED ME $2500 AND WANTED ME TO SIGN OFF ON THE COMPLAINT. I HAVE NOT SIGNED ANYTHING OR RECEIVED ANY MONIES. I JUST LOST $6,000 BECAUSE OF THESE PEOPLE SO $2500 IS NOT COVERING MY LOSS. I HAVE RECENTLY RECOVERED FROM SURGERY, CHEMO, AND RADIATION AND DO NOT HAVE THE STRENGTH TO FIGHT THIS GIANT. THEY NEED TO BE HELD ACCOUNTABLE. THERE IS A KIA FORUM ON VIBRATION WHERE THERE ARE LITERALLY SEVERAL HUNDRED PEOPLE WITH THIS PROBLEM. PLEASE HELP US HOLD THEM ACCOUNTABLE.

THERE IS A KNOWN ISSUE WITH TELLURIDES AND HYUNDAI PALISADE VEHICLES RIGHT NOW WITH EXCESSIVE VIBRATION WHEN SPEEDS REACH 55MPH - 70MPH. KIA CONSUMER ASSISTANCE AND DEALERS ARE NOT BEING HELPFUL. THEY ROAD FORCED BALANCED MY WHEELS AND SENT ME HOME...I TOLD THEM IT'S NOT FIXED AND NOW THEY WANT ME TO TAKE IT BACK. THERE ARE MULTIPLE PEOPLE ON FORUM/MESSAGING BOARD WITH THE SAME PROBLEM. KIA REPLACES DRIVESHAFTS/AWD COUPLERS ON SOME WHICH RESOLVES THE ISSUES BUT IGNORES OTHERS. THEY NEED A TSB TO FIX THIS UNIVERSALLY. THIS PIECEMEAL APPROACH HAS GOTTEN THEM IN TROUBLE WITH NHSTA ALREADY.