2020 Kia Telluride

The windshield cracked in the vehicle within the first few thousand miles of owning it. It was replaced by Kia via goodwill. The replacement windshield cracked less than a year later, and happened rapidly without the ability to repair before it spread. After research, it appears to be a widespread issue with the Kia Tellurides.

Sunroof exploded while driving. Nothing hit it, heard a loud noise while driving, thought it was a tire. Took car to KIA dealership in Chula Vista CA, they said someone from KIA headquarters is coming to inspected since they dont believe the fact that nothing hit it. Car has been there for 2 days with no answer. This claim remains to be resolved as of 11/21/22.

The contact owns a 2020 Kia Telluride. The contact stated that while his fiancé was driving at an undisclosed speed, she attempted to close the sunroof however, the sunroof became inoperable. The contact stated that upon inspection, he noticed that the sunroof was off track and in a bind. As a result, he was unable to close the sunroof cover. The contact was concerned that the glass would shatter and cause an injury. The dealer was notified of the failure and the contact was able to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was able to leave a voicemail but had not yet received a response. The failure mileage was approximately 61,000. The contact stated that since the sunroof is not securely attached, it could fly off the vehicle at any moment regardless of the speed.

basically the windshield is defective this model and Dan Obrien Kia Concord New Hampshire (lynn/ in service took pictures and said it would be two days to order it in ? says that they’re not gonna handle it basically even though they have for others? I got this info from Kia consumers affairs case# 14813171 Mike and Kayla . I’ve talked to Kia consumer affairs and haven’t got an answer but they were quicker to respond. Dan O’Brien never responded back to me. so the window started with a 4 to 6 inch crack now it’s been two weeks no answers other than no and Kia directly said that the Vin is within the guidelines of the letter that they circulated so they replaced it for others but they can’t do this one? I keep getting the phone tag game transferred to different states and also they’re not covering their warranty that they promised. On drive train

I have replaced the windshield twice. A small pebble hit it in both incidents. It went from an invisible nick to cracks over 1 foot in length after driving no more than 5 miles to my destination. The cracks continued to grow to about 2 feet in length overnight. Kia sent me a letter which I did not realize until a few months after the first replacement acknowledging there was an issue and was gracious enough to reimburse me for the first one. I assumed they also fixed the manufacturing process of the windshields as well but ended up with the same issue with the first replacement. I find this to be a safety issue outside of the inconvenience and the second one I did not get reimbursed for. The structural integrity of the windshield is immediately compromised. You are not given a chance to get off the road before something worst could occur like the windshield fully shattering. The other concern is the windshield does not appear to be structurally sound enough to take on the other safety features it is to provide like holding the airbag in place when it is deployed or helping to prevent the roof from caving in during a rollover. I hope you do not wait to force a recall after someone is seriously injured or a death occurs as a result.

The sunroof exploded. I was driving on the freeway and the sunroof glass completely shattered leaving only a few fragments on the perimeter. No debris hit the car. There was no one in front of me and I was not passing under a bridge, etc. The sun shade was closed so most of the glass flew into the air outside rather than coming inside. The shock of the sound was an issue but I maintained control of the car. The glass shards hit the cars behind me but luckily they appeared to be small enough that I did not see anyone have issues from the flying glass. I drove straight to the dealership where my service is done. They inspected the car and, after 2 days, told me that they could not do anything without Kia corporate getting involved and approving the replacement. There were no warnings prior to this issue that there was anything wrong with my sunroof.

TL* THE CONTACT OWNS A 2020 KIA TELLURIDE. THE CONTACT STATED THAT THE FRONT WINDSHIELD CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KIA OF WILMINGTON (1603 PENNSYLVANIA AVE, WILMINGTON, DE 19806, (302) 656-3100) WHERE IT WAS DIAGNOSED WITH NEEDING THE WINDSHIELD TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.