Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.
2020 Kia Telluride
Owner reports · Recalls · Investigations
More warning signs than most Telluride years
Owner complaints for the 2020 Kia Telluride are substantially higher than the model-year median of 215.
About this comparison →How this year compares
Owner complaints by model year
Compare all Telluride years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
194 reports with mileage · 564 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
31 reportsTook my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery li…
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Took my 2020 kia telluride for emission software update after being notified by the the dealership. Two days later my check engine light keeps coming on and off. I called the dealership and the said to bring it in only if the light is on. The next day my engine light once again keeps going on and off but now also my battery light keeps flickering on and off as well. My car is also slow to idle and when going slow speed my steering will shake. Also when I first start my car in the morning by RPM needle goes up and down as well as my a/c blow strong and then low matching rpm needle. My car seems to pull on hills it feels as there is not enough power to make it up the hill and my car also shakes. My car was running perfectly fine before I took my car to the dealership for this emission software update.
Rear shocks failed prematurely
Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift ag…
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Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call KIA to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.
#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, wh…
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#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, while accelerating, but no code was detected. Transmission was flushed (December 2024) and one month later same type of lock up began happening again, this time the check engine light came on (January 2025). Code indicates Torque converter clutch is off. Dealer will now try to fix the issue. Car is available for inspection. Problem #1has been reproduced by Kia service at the dealership.Problem #2, since code was detected dealer will inspect and hopefully be able to fix. This car is just over 5 years old with less than 70,000 miles. Between these 2 issues I have been in to the service department going on 8 times!
My rear struts are leaking and Kia is refusing to repair them. I know that Kia recalled self-leveling struts for my make, model and year, but I'm told that my version doesn't have those struts. Even though I'm at ~85,000 miles now and it's out of warranty, I believe my struts failed much earlier and it didn't become noticeable u…
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My rear struts are leaking and Kia is refusing to repair them. I know that Kia recalled self-leveling struts for my make, model and year, but I'm told that my version doesn't have those struts. Even though I'm at ~85,000 miles now and it's out of warranty, I believe my struts failed much earlier and it didn't become noticeable until now. Moreover, in searching the internet, many other owners of Kia Tellurides are facing this issue. I would like Kia to be investigated for failures related to rear struts for the 2020 Kia Telluride to see if this is a parts defect.
After 30K miles the self-leveling rear suspension had become very hard causing the vehicle to jolt and not absorb bumps which causes a distraction to the driver causing an unsafe condition.
Less than 40k miles and the rear suspension has completely gone out. The jolting at low speeds is significant. At higher speeds, the lack of suspension is dangerous. Never used for towing. Purchased with tow package and self leveling shocks. Began early this year and has not subsided.
The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was …
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The contact owns a 2020 Kia Telluride. The contact stated that while operating the vehicle, the "Electronic Parking Brake" warning light remained illuminated, and the vehicle failed to properly accelerate. The vehicle was taken to the local mechanic who diagnosed that the "Parking Brake Connector" had fractured. The vehicle was not yet repaired. Additionally, while driving at various speeds, the vehicle was shaking and vibrating abnormally. The vehicle was taken to the local dealer who replaced the rear shock absorbers, rear sway bars, rear control arms, and the motor mounts. The local dealer also discovered that the oil pan and oil filter had cracked. The vehicle was repaired. The manufacturer has not yet contacted. The failure mileage was 50,000.
Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds …
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Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.
Official recalls
726V430000 · Seats:front Assembly:power Adjust
Jul 2, 2026
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
24V407000 · Seats:front Assembly:power Adjust
Jun 5, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
24V214000 · Power Train:driveline:driveshaft
Mar 20, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
24V148000 · Exterior Lighting:headlights
Feb 26, 2024
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Consequence & remedy
Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
22V626000 · Trailer Hitches
Aug 15, 2022
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
20V436000 · Electrical System:wiring; Exterior Lighting:brake Lights; Forward Collision Avoidance: Adaptive Cruise Control
Jul 28, 2020
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional source detail variants (3)
Forward Collision Avoidance: Adaptive Cruise Control
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Exterior Lighting:brake Lights
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Electrical System:wiring
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
19V594000 · Seat Belts:front; Seat Belts:rear/other
Aug 13, 2019
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional source detail variants (2)
Seat Belts:rear/other
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Seat Belts:front
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23002 · Complete Loss Of High Beams
Opened Jan 27, 2023 · Closed Apr 17, 2024
Status: closed (inferred from source dates) · Exterior Lighting:headlights
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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