I WAS DRIVING ON THE HIGHWAY AND HEARD A FAIRLY QUITE NOISE, LOOKED UP AND THERE WAS A QUARTER SIZE, BULLSEYE CRACK IN THE WINDSHIELD WHICH QUICKLY GREW TO A 3 FEET AND GROWING CRACK. *TR
2020 Kia Telluride
Owner reports · Recalls · Investigations
More warning signs than most Telluride years
Owner complaints for the 2020 Kia Telluride are substantially higher than the model-year median of 215.
About this comparison →How this year compares
Owner complaints by model year
Compare all Telluride years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
194 reports with mileage · 564 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Exterior Lighting. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
135 reportsWHILE DRIVING DOWN THE EXPRESSWAY IN LATE FEBRUARY, A SMALL ROCK HIT THE DRIVERS SIDE LOWER WINDSHIELD. IMMEDIATELY, I SAW A BULLS-EYE APPEAR FOLLOWED BY A LINE CRACK. AFTER DRIVING A MILE OR SO I SAW THE CRACK QUICKLY EXPAND. OVER THE COURSE OF A FEW DAYS IT GOT WORSE. I FILLED A CLAIM AND GOT IT REPLACED WITH AN OEM WINDSHIELD…
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WHILE DRIVING DOWN THE EXPRESSWAY IN LATE FEBRUARY, A SMALL ROCK HIT THE DRIVERS SIDE LOWER WINDSHIELD. IMMEDIATELY, I SAW A BULLS-EYE APPEAR FOLLOWED BY A LINE CRACK. AFTER DRIVING A MILE OR SO I SAW THE CRACK QUICKLY EXPAND. OVER THE COURSE OF A FEW DAYS IT GOT WORSE. I FILLED A CLAIM AND GOT IT REPLACED WITH AN OEM WINDSHIELD. ABOUT 2 WEEKS AGO, I TOOK THE CAR TO THE CAR WASH AND NOW THE WINDSHIELD HAS FINE SCRATCHES ALL OVER IT BUT NOT THE REST OF THE CAR. SOMETHING IS DEFINITELY AMISS HERE. *TR
MY 2020 KIA TELLURIDE WINDSHIELD IS CRACKED. IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT START AT THE A-PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. ALSO MY WIFE AND MY SUN NEVER SAW OR HEARD A…
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MY 2020 KIA TELLURIDE WINDSHIELD IS CRACKED. IT'S ON THE PASSENGER SIDE OF THE WINDSHIELD. IT'S A LONG CRACK THAT START AT THE A-PILLAR AND TRAVELS ACROSS THE WINDSHIELD. WHEN I GOT IN MY CAR TO GO SOMEWHERE I SAW THE CRACK. I NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. ALSO MY WIFE AND MY SUN NEVER SAW OR HEARD ANYTHING HIT THE WINDSHIELD THIS TIME. *TR
THE WINDSHIELD IS VERY FRAGILE AND CHIPS VERY EASILY, A VERY MILD HIT BY GRAVEL OR PEBBLE CAUSES DAMAGE TO THE FRONT WINDSHIELD. *TR
WE PURCHASED THE NEW TELLURIDE IN DECEMBER, 2019. THE WINDSHIELD CRACKED AND THE CRACK RAN ACROSS HALF OF THE WINDSHIELD. KIA DID REPLACE THE WINDSHIELD WITHOUT A CHARGE. THIS WAS ONE IN FEBRUARY 2020. OUR NEW WINDSHIELD NOW AND A BIG CHIP IN IT, ABOUT THE SIZE OF A PENCIL ERASER. THERE IS LESS THAN 7000 MILES ON IT. THERE MUST …
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WE PURCHASED THE NEW TELLURIDE IN DECEMBER, 2019. THE WINDSHIELD CRACKED AND THE CRACK RAN ACROSS HALF OF THE WINDSHIELD. KIA DID REPLACE THE WINDSHIELD WITHOUT A CHARGE. THIS WAS ONE IN FEBRUARY 2020. OUR NEW WINDSHIELD NOW AND A BIG CHIP IN IT, ABOUT THE SIZE OF A PENCIL ERASER. THERE IS LESS THAN 7000 MILES ON IT. THERE MUST BE A DEFECT OR QUALITY ISSUE IN THE WINDSHIELD GLASS THEY ARE USING. WE ARE IN OUR LATE 60'S. NO OFF READING OR RISKY DRIVING. WE WERE DRIVING ON THE INTERSTATE WHEN THE NEW CHIP HAPPENED. *TR
ROCK WAS SLUNG UP AND CRACKED MY WINDSHIELD. I'VE HAD THE CAR 6 MONTHS
THE WINDSHIELD HAS CRACKED BEYOND REOAIR WITHIN A FEW HOURS. IT STARTED WITH A SMALL CHIP ON DRIVERS SIDE ANDNWE WERE PLANNINGNTO GET IT FIXED NEXT DAY. A FEW HIURS LATER WE WENT TO THE GARAGE AND ITNWAS A HUGE CRACK SPREAD ACROSS THE WINDSHIELD. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. W…
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THE WINDSHIELD HAS CRACKED BEYOND REOAIR WITHIN A FEW HOURS. IT STARTED WITH A SMALL CHIP ON DRIVERS SIDE ANDNWE WERE PLANNINGNTO GET IT FIXED NEXT DAY. A FEW HIURS LATER WE WENT TO THE GARAGE AND ITNWAS A HUGE CRACK SPREAD ACROSS THE WINDSHIELD. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL. WE WERE DRIVING ABOUT 35 MPH ON NORMAL ROAD CONDITIONS. SEEMS LIKE SOMETHING SMALL HIT WINDSHIELD THE CRACK WAS ABOUT A NICKEL SIZE AND THEN BOOOM!
THE WINDSHIELD HAS CRACKED ON BOTH SIDES AND HAS EXTENDED BEYOND REPAIR. THIS APPEARED TO HAPPEN DURING NORMAL DRIVING CONDITIONS. THE DEALER WANTS TO CHARGE US ABOUT $800 TO REPAIR. THIS SEEMS LIKE A ONGOING PROBLEM WITH OTHERS AND WE WANT THIS REPORTED AS WELL.
VEHICLE IN MOTION ON HIGHWAY - SMALL PEBBLE HIT WINDSHIELD WHICH CHIPPED THEN CRACKED VERY QUICKLY IN A SHORT PERIOD OF TIME PREVENTING REPAIR OF THE CHIP AND REQUIRING WINDSHIELD REPLACEMENT.
THE WINDSHIELD HAS APPEARED TO CRACK FOR NO REASON. WE DID RECEIVE A LETTER FROM KIA SAYING THEY WOULD REPLACE IT BUT THEY NEED TO ACTUALLY RECALL THESE WINDSHIELDS IF THEY ARE HAVING SUCH AND ISSUE WITH THEM. I'VE ONLY HAD IT FOR 4 MONTHS. NOT SURE HOW LONG IT HAS BEEN LIKE THIS BUT WE JUST NOTICED IT THIS WEEKEND.
Official recalls
726V430000 · Seats:front Assembly:power Adjust
Jul 2, 2026
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
24V407000 · Seats:front Assembly:power Adjust
Jun 5, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Consequence & remedy
Consequence: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
24V214000 · Power Train:driveline:driveshaft
Mar 20, 2024
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Consequence & remedy
Consequence: A vehicle roll away increases the risk of a crash or injury.
Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
24V148000 · Exterior Lighting:headlights
Feb 26, 2024
Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.
Consequence & remedy
Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.
Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.
22V626000 · Trailer Hitches
Aug 15, 2022
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.
20V436000 · Electrical System:wiring; Exterior Lighting:brake Lights; Forward Collision Avoidance: Adaptive Cruise Control
Jul 28, 2020
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Additional source detail variants (3)
Forward Collision Avoidance: Adaptive Cruise Control
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Exterior Lighting:brake Lights
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
Electrical System:wiring
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.
19V594000 · Seat Belts:front; Seat Belts:rear/other
Aug 13, 2019
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Additional source detail variants (2)
Seat Belts:rear/other
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Seat Belts:front
Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.
Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23002 · Complete Loss Of High Beams
Opened Jan 27, 2023 · Closed Apr 17, 2024
Status: closed (inferred from source dates) · Exterior Lighting:headlights
On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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