2020 Kia Telluride

I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT I have kept up with maintenance on this vehicle. There should be no reason for this to happen. This put my family in immediate danger.

Car has been brought to KIA for transmission issues multiple times and the associate tells me to just tighten the gas cap to get the light to go off. The car is not shifting properly and will "jump" or "lunge" forward while driving. I have noticed that the RPM's will jump and bounce around, seemingly down shifting, then shift again, and then down shift again, which causes jerking motion. The reason I initially took the vehicle in was for a "shake" or "wobble" when accelerating up a hill (semi steep incline) or at freeway speeds (55-70MPH). In these instances, the vehicle will have a hard time shifting and temporarily lose momentum causing concerns for me and other drivers on the road. The transmission light will go on and I call KIA to be told to tighten the gas cap. I recently brought it in for the third time and they diagnosed something different. I have mentioned the transmission each time, but they have focused on other items and not the transmission. I have had the shocks replaced, the tires replaced, alignment performed, and the problem still persist. However, the dealership will not look at the transmission and says that it is the other items, but the issue still remains after fixing the other items. The shock failure caused other items to wear out and the dealer should be on the hook for those items. I have brought the vehicle in dating to last year for the transmission issue with no help from the dealership. Please take action so that we don't lose our lives or put others at risk for injury.

While traveling at highway speeds between 65-75MPH the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a V6 but seems to struggle shifting when trying to accelerate even to 40-50MPH. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from Kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.

While driving into school parking lot, vehicle very suddenly just STOPPED driving. Engine was on, but accelerator/gas pedal did NOTHING- totally unresponsive. Was in the middle of traffic coming in and out of school and vehicle would not move an inch. Turned on and off, and still nothing. After 10 minutes of turning on and off, it finally went again, and I pulled into a parking spot. Vehicle is too dangerous to drive with unpredictable stopping, had two young children in the car. KIA company is awful, nothing but problems with this car, and very much safety issues!

The torque converter is malfunctioning to where I have been unable to use my vehicle for almost 2 months. It is available for inspection, but is currently at a repair shop pending inspection to get an estimate on costs to fix the issue (if it is something that can be fixed). My safety along with my family's safety were put at risk due to the inability for the vehicle to pick up speed while driving on major highways [XXX]. During this time the check engine light came on for the 1st time, the vehicle would not properly pick up speed, continuously makes a whining noise when vehicle is on whether it's being driven or not and it shakes at various speeds. A diagnostic was completed and the code listed was for the torque converter. Since that time (1st week of February), I have not been able to drive the vehicle. This is the only vehicle in my household. I am still having to make payments on it and cannot use it. KIA has had a recall in the past issued in June 2020 for a specific timeframe of vehicles produced between May 18, 2020 - May 20, 2020 for the "Automatic transmission/Torque Converter Assembly Replacement". With this recall, KIA only listed 19 VIN's to associate this major issue with. The recall also stated to complete this action prior to the sale of the vehicle to prevent customer complaints. My car was manufactured in June 2019 and I purchased it mid year 2020. If KIA has sold thousands of Tellurides since that time, how can only 19 be affected? I have attached a copy of the previous recall. Once I receive an estimate, I can also forward it. I also have copies of every/all maintenance completed since getting this vehicle to show everything has been completed on time & by a KIA dealership in my area (it doesn't let me upload this file). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Kia Telluride. The contact stated while her grand-daughter was driving with adaptive cruise control (ACC) mode set at 40 MPH, the vehicle accelerated unintendedly and the steering wheel seized, causing the contact to lose control of the vehicle. The vehicle crashed into a road sign. The air bags did not deploy. The contact stated that the diver was able to veer to the side of the road as the steering wheel became operable. The vehicle was towed to an autobody repair shop, who informed the contact that the EDR failed to display crash data. The grand-daughter went to the hospital later, and was informed that she had sustained a minor concussion, a disc in the back and the neck. A police report was filed. The dealer and the manufacturer were not notified of the failure, The vehicle was not diagnosed nor repaired. The failure mileage was unknown.

Component Failure: Unsafe headlights, refusal of KIA corporate to address problem since vehicle was new. Component Failure: Unsafe headlights, cause Advance Driver Assistance Systems to malfunction. Failures include: Automatic Emergency Braking, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance, and Pedestrian Avoidance. Safety risks: 1) Multiple near collisions with Pedestrians and bicyclists. 2). Emergency braking engaged at night by irrigation stream, leaves and other Non Hazards 3). Near collisions with Pedestrians at night 4). Erratic maneuvers by Lane Keep Assist at night. 5). Lane Keep Assist shuts down at intermittently at night. 6). Departure from road surface at night during turns 7). Headlights do not illuminate Stop signs, Speed Limit signs, or caution signs at night. 8). Near collisions with Pedestrians and Bicyclists at night during turns 9). Collisions with road debris at night during turns and straightaways. 10). Multiple curbed medians hit during turns. Dealers and KIA corporate state systems are working as designed. Dealers and KIA corporate refuse to address the problems with this car The only warning light you get is the Lane Keep Assist / Warning light starts blinking sometimes.