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2020 Kia Telluride

Owner reports · Recalls · Investigations

More warning signs than most Telluride years

Owner complaints for the 2020 Kia Telluride are substantially higher than the model-year median of 215.

About this comparison →

When problems were reported

Mileage at the reported incident

194 reports with mileage · 564 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 183 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 142 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 135 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports9 fire reports8 injury reports

Unknown Or Other complaints

143 reports
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Mileage unknown · Jan 20, 2026
StructureUnknown Or Other

The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refuse…

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The sunroof malfunctioned while I was attempting to open it, producing a loud pop and causing the glass to become misaligned while the vehicle was parked. There have been numerous reports of this same issue, including incidents in which the sunroof glass has shattered. This appears to be a known defect; however, Kia has refused to acknowledge responsibility or perform the necessary repairs. Kia has quoted the cost of repair at $5,800.

NHTSA ODI #11712237

Mileage unknown · Jan 15, 2026
Unknown Or Other

Snow White Pearl paint is peeling like a banana. Contacted Kia and are aware of the problem but offered nothing.

NHTSA ODI #11711244

Mileage unknown · Dec 30, 2025
Unknown Or Other

The sunroof will not close. The closing mechanism broke.

NHTSA ODI #11707835

Mileage unknown · Dec 6, 2025
EngineStructureUnknown Or Other

Several oil housing changes. I’m not the first owner, the oil housing has been changed once already and I’m going to have to do it a second time, the car is only 5 years old. I’ve only owned the vehicle 2 years. The dealership did no diligence to check it, I went to the dealership for years and due to negligence with my oil chan…

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Several oil housing changes. I’m not the first owner, the oil housing has been changed once already and I’m going to have to do it a second time, the car is only 5 years old. I’ve only owned the vehicle 2 years. The dealership did no diligence to check it, I went to the dealership for years and due to negligence with my oil changes and recalls I stopped going, now I’m having to pay out of pocket for issues they’ve caused. I thought I messed up my car and had a part dragging at the bottom, when I took it in to the dealership they said it was previously not bolted down properly. I had a recall, I was told 3 times my lights were connected and I was “good to go” each time I got in and the car said my lights were not connected. After this I never came back! Not sure if it’s the dealership issue or on the car for my oil housing leak.

NHTSA ODI #11703416

Mileage unknown · Nov 22, 2025
StructureUnknown Or Other

The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate spe…

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The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate speeds of 70 MPH it would be very dangerous. Fortunately, no incident has happened that has hurt anyone, yet. The 2023-2025 models have been recalled for this exact same issue, and it needs to happen for ALL Kia Telluride models including the 2020-2023 models. It is dangerous and Ken Ganley Kia of New Port Richey is no longer assisting with any sort of warranty or repair unless I do the work. I am having to reach out to Kia and open a case number every time and the dealership is no longer being helpful. This is our primary vehicle used for getting children to school, leisure travel, and daily commuting. Attached are three different incidents of the exact same issue happening. 8/24/2025, 8/11/2025, and 11/21/2025. The dealership also repair some when we initially purchased the vehicle. All work orders can be provided via Ken Ganley Kia of New Port Richey.

NHTSA ODI #11700938

Mileage unknown · Nov 18, 2025
Unknown Or OtherFire

My son was driving home from work and the vehicle shut off. He got it to come back on and it stopped while he was at a red light and a by standard yelled for him to get out of the vehicle as it caught fire underneath the car from unknown reasons.

NHTSA ODI #11700208

Mileage unknown · Nov 6, 2025
Unknown Or OtherVisibility/wiper

Failed windshield Available for inspection Unexpectedly Cracked across full length of windshield Blocking view of road causes glare There is a 2020 model class action suit and many complaints

NHTSA ODI #11697830

Mileage unknown · Nov 1, 2025
Unknown Or Other

Oil Pan and gasket leak Oil Control Valve Harness leak The car leaked 5 quarts of oil without any engine or low oil light being illuminated to communicate this engine problem. The dealership identified the above components failed and caused the oil to leak and lead to potential engine damage

NHTSA ODI #11696909

Mileage unknown · Oct 30, 2025
Unknown Or Other

The paint on our white Kia started to peel on the roof and then the hood down to metal. The paint has continued to bubble and peel especially after long drives

NHTSA ODI #11696655

Mileage unknown · Oct 27, 2025
Unknown Or Other

Sunroof wind deflector broke causing the track for sunroof to be off and sunroof won't close. This is a safety concern for the stability of the sunroof and apparently it is a common problem. Yes the problem was confirmed by the dealer.

NHTSA ODI #11695940

Official recalls

7

26V430000 · Seats:front Assembly:power Adjust

Jul 2, 2026

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.

24V407000 · Seats:front Assembly:power Adjust

Jun 5, 2024

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.

Consequence & remedy

Consequence: A fire increases the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.

24V214000 · Power Train:driveline:driveshaft

Mar 20, 2024

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Consequence & remedy

Consequence: A vehicle roll away increases the risk of a crash or injury.

Remedy: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

24V148000 · Exterior Lighting:headlights

Feb 26, 2024

Kia America, Inc. (Kia) is recalling certain 2020 Telluride vehicles. The high beam headlights may fail.

Consequence & remedy

Consequence: Inoperable high beam headlights may reduce visibility, increasing the risk of a crash.

Remedy: Dealers will inspect and repair or replace the high beam headlights, as necessary free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC299.

22V626000 · Trailer Hitches

Aug 15, 2022

Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a new fuse and a wiring harness extension. Dealers will also inspect and replace the tow hitch harness assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed April 12, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC247.

20V436000 · Electrical System:wiring; Exterior Lighting:brake Lights; Forward Collision Avoidance: Adaptive Cruise Control

Jul 28, 2020

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Additional source detail variants (3)

Forward Collision Avoidance: Adaptive Cruise Control

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Exterior Lighting:brake Lights

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

Electrical System:wiring

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles equipped with Smart Cruise Control (SCC). When a trailer is connected to the vehicle, the trailer brake lights will not illuminate when the SCC applies the brakes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Inoperative trailer brake lights can fail to warn other drivers that the vehicle is slowing, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will install an additional wire harness to the main fuse box to signal the trailer brake lights, free of charge. The recall began September 10, 2020. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC194.

19V594000 · Seat Belts:front; Seat Belts:rear/other

Aug 13, 2019

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Additional source detail variants (2)

Seat Belts:rear/other

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Seat Belts:front

Kia Motors America (Kia) is recalling certain 2020 Telluride vehicles. The seat belt assemblies in the front passenger, second, and/or third row seats may not tightly secure a child restraint system in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence: If a child seat is not properly secured, there is an increased risk of injury to the occupant in a crash.

Remedy: Kia will notify owners, and dealers will inspect the vehicles and replace any incorrect seat belt assemblies. The repair will also include replacing the driver's seat belt which has a non-U.S. specified label, with a U.S. specification seat belt. The repairs will be performed free of charge. The recall began August 30, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC181.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE23002 · Complete Loss Of High Beams

Opened Jan 27, 2023 · Closed Apr 17, 2024

Status: closed (inferred from source dates) · Exterior Lighting:headlights

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23002 to investigate allegations of loss of high beams with no warning and no re-engagement resulting in reduced visibility at night in the 2020 Kia Telluride. The investigation revealed that the halogen bi-function projector beam, used in vehicles built between January 2019 and November of 2019, is composed of one halogen bulb light source that provides light for both low beam and high beam. The heat generated by the halogen bulb will inflict damage to the gear mechanism and as a result the shutter’s electric motor will no longer be able to move the shutter to the open position to reveal the high beams. A loss of high beams, prevents the driver from having proper distance illumination, therefore increasing the risk of a crash. On February 24, 2024, Kia filed recall 24V-148 for certain MY 2020 Kia Tellurides. The recall remedy provides an inspection of the high beam shield gear mechanism and will either apply a clip to secure the shield gear to the shaft or replace the headlamp assembly with one that is resistant to heat damagefrom the halogen bulb. In view of the recall action being taken by Kia, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.