2020 Kia Telluride

Our vehicle is 4 years old and has been experiencing excessive oil consumption (a quart every ~600 miles) and extreme shaking at speeds between 20-50mph. After months of trying to diagnose the issue we have been quoted a total engine and transmission replacement. After calling dealerships across the East coast for second opinions, this is a common diagnosis for our vehicle year and model and even within our small local dealership they are seeing other 2019 and 2020 Kia models experiencing failed piston rings. Kia declined our request for corporate intervention to address the issue.

#1 Rear shocks have been replaced 5 times (beginning November 2021-September 2024) after bringing the vehicle in 7 times due to clunking. After dealing with Kia directly they agreed to cover costs. Clunking was resolved shortly but started again a couple months later. #2 Recently the car began locking up while in operation, while accelerating, but no code was detected. Transmission was flushed (December 2024) and one month later same type of lock up began happening again, this time the check engine light came on (January 2025). Code indicates Torque converter clutch is off. Dealer will now try to fix the issue. Car is available for inspection. Problem #1has been reproduced by Kia service at the dealership.Problem #2, since code was detected dealer will inspect and hopefully be able to fix. This car is just over 5 years old with less than 70,000 miles. Between these 2 issues I have been in to the service department going on 8 times!

While traveling at highway speeds between 65-75MPH the vehicle with violently shake while shifting and then lunge forward. However, during the shaking the vehicle is hard to control and feels like it is going to just shut off. This scenario primarily happens on flat roads at the above mentioned speed. However, we have noticed an issue with the vehicle while turning corners and accelerating, as well as, when going up hills or steep highway sections. The vehicle has a V6 but seems to struggle shifting when trying to accelerate even to 40-50MPH. In some instances the vehicle has labored up a hill and seemingly doesn't want to downshift and pick go faster. It seems that this issue has triggered a TSB from Kia, but the issue has potential for elevated risks for other drivers on the road. If the vehicle is unable to maintain freeway speeds or climbing speed, then it poses a risk to traffic on either side of the road and the potential need to pull over. It seems that the vehicle loses power or momentum and would make it very dangerous to get off the road or onto the shoulder. The violent shaking could cause a driver to panic and lose control of the vehicle while at highway speeds and needs to be investigated.

We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (

Vehicle began having issues around 60,000 miles. Stutters and slips between 2nd and 3rd gear. When on an incline the issue is much more prevalent. On a steep incline, the vehicle is like lurching it is so prevalent and it feels as though the vehicle is going to give up. Around 45 mph, the vehicle begins vibrating; as speeds increase, the shaking (left to right) becomes increasingly violent. At times, it feels as though the vehicle is going to shake off the road. The issues I primarily when accelerating, and when the gas pedal is released, the shaking slows almost to a stop. Tires, balance, and alignment checked multiple times over the course of the issue and tires are changed seasonally. Took to dealership multiple times to be told there was no issue with the vehicle and it was operating properly. Just over 100k miles, back at the dealership and there is suddenly an issue found. Was told at dealership that passenger side front axle inner race is damaged and needs replaced. Took vehicle to local mechanic since dealership had jerked us around so much over the issues, not repairing, keeping car for extended amounts of time without a loaner vehicle, etc. Local mechanic did a lot of research. This is a common complaint of the Telluride and Kia is aware but is not doing anything about it. Mechanics recreated issue immedately said rear driveshaft had movement it shouldn't and replaced. They also serviced the transfer case and transmission. There is a TSB issued on this, but research suggests that it is not resolving the problems and kia dealerships are not acknowledging the issue until out of warranty and TSB doesn't cover the repairs even though it is faulty manufacturing.

The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V214000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was parked, the vehicle rolled down from the driveway of his home while his son was in the backseat. The contact attempted to stop the vehicle and was knocked down by the door and the vehicle ran over the contact's foot. The vehicle was stopped by the contact when he engaged the brake pedal, but the vehicle crashed into his neighbor's vehicle. The crash was minor. The contact stated that no warning lights were illuminated. The contact was taken to the local hospital. The contact stated he suffered a contusion in his foot and was diagnosed with a crushed injury by the local hospital and he also stated his son was traumatized from the incident. A police report was not filed. The dealer was not contacted and the vehicle was not repaired. The manufacturer was made aware of the failure The failure mileage was approximately 68,213. Parts distribution disconnect.

My 2020 Telly has a random vibration. When it appears it can be felt throughout the vehicle. Just as quickly as it appears it disappears. Mostly felt with acceleration/when changing gears (right after). Also there have been a handful of times I've attempted to go from a stopped position or pulling into traffic and the car just sits there. It does not rev or increase rpm's, it does nothing. Then after about 2 seconds it will just calmly go as if I had just pressed on the gas. This is very scary when it happens while pulling into traffic or attempting to cross over traffic... Because when it does start to go you are now 2 seconds behind where you should be and I was almost hit. Had a similar issue with my Tucson and Hyundai fixed it ASAP.. it was the transmission clutch. Also having an issue with my CV axle/joint/boot. It's leaking but it is not broken or cracked etc. It's just leaking and spitting greas/fluid all over the wheel etc. Trying to find a part for it that is not at the dealer is not easy but the dealer wants 400 just for the boot (not installed). This is ridiculous and price gouging. Check the Kia forum and you will see many people with these same complaints/concerns that need to be addressed BEFORE someone gets hurt. Having your vehicle not go while pulling into traffic is SERIOUS.. fix it Kia! I have 2 shops that have confirmed there's an issue, felt vibration, picture of leak, instead what's up with the transmission AWD but is believed to be driveshaft/transfer case related. 64,440 miles currently. Issues started at 62,261.. also I contacted crown Kia(st. Pete FL) regarding windshield replacement because I have a crack that is growing after repair. I have the letter (customer and dealer regarding cheap glass "Goodwill repair" and they knew nothing about it. I produced the letter and have heard nothing from them. Dealerships hate doing anything that won't bring a dollar. KIA FIX MY ABILITY TO SAFELY GO IN TRAFFIC PLEASE. SAVE LIVES PLEASE NOW THANK YOU

The contact owns a 2020 Kia Telluride. The contact stated while driving 65 MPH, the vehicle started jerking. Additionally, the contact stated that the vehicle displayed a message "Consider Taking a Break". The vehicle was taken to a dealer where it was diagnosed that the transmission and both front and rear axles, oil pan gasket, brakes, drive train, and engine needed to be replaced. The vehicle was not repaired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 64,826.