2020 Kia Telluride

After reading multiple forums, I've learned there's a known issue with the 2020 Tellurides burning excessive oil. We had noticed this before, but this time was worse. My wife drove the car to pick up my nephew from the airport without any problems, such as warning lights or engine noise. However, our kids later took the car to go to the store, and on the way, all of the warning lights lit up on the display, and the car shut off on the highway. When I checked the car, I found the oil level was completely gone from the dipstick, so I added about 2.5 quarts of oil. I reported this to the Kia dealership and customer service. The vehicle had just slightly exceeded the 100,000-mile warranty (109,805 miles). The service interval was set for 3400 miles, with 725 miles and 90 days remaining. The engine was dry because of the excessive oil consumption known to Kia. The diagnostic from the dealership indicated an oil pump failure, but they did not have information about the oil addition since it wasn't relayed to them by the phone staff. There were no warning lights or engine noise indicating a low oil level before the incident. Apparently, Kia repeatedly dismisses this known issue and blames the owners. The interval of 3400 miles with 725 miles remaining far exceeds the manufacturer's recommended 6000-7000 miles for regular oil changes.

I am filing this complaint regarding my 2020 Kia Telluride because of excessive oil consumption that Kia has refused to address. My vehicle currently has approximately 138,000 miles and consumes about one quart of engine oil every 500 miles. This level of oil consumption is excessive and creates an ongoing risk of engine damage if the oil level is not constantly monitored and replenished. After researching this issue, I discovered that many Kia owners have reported similar excessive oil consumption problems. Despite the large number of complaints, Kia has not issued a recall or provided assistance for owners whose vehicles experience this problem after the factory warranty expires. I sought assistance from my local Kia dealership. At one point, the service manager attempted to advocate for me and other customers by bringing these concerns to Kia corporate. I later learned that he was no longer employed there. They have completed oil consumption tests and agreed my car is consuming a significant amount of oil. They conducted a “band aid” fix that did not help. The last appointment when we brought it in, all they did was check oil levels again. Since then, my concerns have largely been ignored, and I have been offered no meaningful assistance. While I understand my vehicle is outside the warranty period, a vehicle should not consume one quart of oil every 500 miles under normal operation. This appears to be a widespread issue rather than normal wear and tear. I respectfully request that this complaint be investigated and added to the record of similar complaints involving Kia vehicles. I also ask that Kia be encouraged to provide assistance to affected owners whose vehicles suffer from excessive oil consumption caused by what appears to be a common defect. Thank you for your time and consideration.

The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that while driving at slower speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed with oil consumption and a misfire in cylinder #3. The vehicle was repaired; however, the failure reoccurred. Upon further inspection, the contact stated that as per the Kia App, the vehicle was diagnosed with error codes: P030300 and P030500. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

My 2020 Kia Telluride with the 3.8L V6 engine is experiencing excessive oil consumption between scheduled oil changes. The vehicle consumes a significant amount of engine oil without any visible external leaks. The oil level drops substantially between oil change intervals, requiring frequent monitoring and oil additions to prevent the engine from running low on oil. This condition creates a safety risk because the vehicle can operate with dangerously low oil levels without providing sufficient warning to the driver, increasing the risk of engine damage, engine failure, loss of power while driving, or a vehicle breakdown in traffic. A sudden loss of engine power could increase the risk of a crash. The condition has been observed repeatedly and is ongoing. No external oil leaks have been identified. The vehicle has been maintained according to manufacturer recommendations. The excessive oil consumption appears to be internal to the engine. The issue has been reported to and discussed with a Kia dealer. The problem is consistent and reproducible between oil changes. Prior to discovering the oil loss, there were no obvious symptoms other than the oil level decreasing significantly between service intervals. The issue was identified through routine oil level checks. I am concerned that this condition may affect a large number of vehicles equipped with the same engine and could result in engine failure or loss of power while driving.

Vehicle experienced catastrophic engine failure while traveling approximately 70 mph on a highway. I heard a loud popping noise and immediately lost power. The vehicle would no longer accelerate normally and I was forced to pull over. White smoke was visible from the engine compartment, and a large amount of engine oil leaked from the vehicle. This failure created a safety risk because it occurred at highway speed, resulting in sudden loss of power while traveling with surrounding traffic. The vehicle required towing and could not be driven from the scene. Prior to the failure, the vehicle had exhibited symptoms beginning around May 11, 2026. A check engine light illuminated and an independent mechanic diagnosed a cylinder 3 misfire and replaced the ignition coil. Following that repair, the check engine light returned. Additional symptoms included stalling at idle, knocking noises from the engine, and intermittent oil pressure warning lights. The vehicle was subsequently inspected by an independent mechanic who diagnosed a thrown connecting rod with damage to the engine block, including a hole in the engine near the transmission area. The mechanic advised that the engine requires replacement. The damaged engine is currently available for inspection. The vehicle has not been inspected by the manufacturer. No injuries or crash occurred, but the sudden engine failure and loss of power at highway speed created a significant safety concern.

While driving on the [XXX] in [XXX] on XXX a connecting rod punctured the engine block of no fault of my own Kia has stated it was a manufacturing defect. This caused a vehicle fire under the vehicle and I had to get my family out of the vehicle 4 children and wife from the vehicle children ages ranging from age [XXX]. This completely has destroyed my confidence in the safety of this vehicle. I do not want to put my children back in this vehicle due to the traumatic experience of the fire. The car only had 60k miles on it and I just bought it as a second owner from Staten Island Kia back in October 31st of 2025 with just a little over 55k miles on the car. The Staten Island Kia dealership has replaced the engine but confirmed that they have not done any other safety checks of hoses or wiring or anything else that may have been damaged by the fire. Kia Corporate has given us a loaner vehicle until they review our case. Case number is XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component/System Failed: Engine — excessive oil consumption and oil leaks leading to complete engine failure requiring full engine replacement. Vehicle is currently at my home and available for inspection upon request. Safety Risk: My vehicle became completely inoperable while in use as my primary family transportation. As a parent of three children this has left my family without safe reliable transportation. An inoperable vehicle also creates safety risks related to emergency situations where transportation is critical. Confirmed by Dealer: Yes. An authorized Kia dealership confirmed the engine defect and approved a full engine replacement. The repair has not yet been performed. Inspections: Vehicle has been inspected exclusively at an authorized Kia dealership where all service and maintenance has been performed. Warning Symptoms: This is the third time this vehicle has become inoperable due to what was previously identified as an oil issue but is now confirmed to be an engine defect. Prior to complete failure the vehicle exhibited ongoing oil leaks and excessive oil consumption over an extended period. AAA roadside assistance was contacted and identified possible starter and battery failure believed to be connected to the engine condition. Additional Note: I have identified NHTSA complaints from other 2020 Kia Telluride owners reporting identical engine oil consumption and failure issues suggesting a pattern defect.

Following a recent $9,000 engine replacement performed by an authorized Kia dealership, my vehicle suffered a catastrophic, simultaneous mechanical and electronic systems failure while in operation. Without warning, the vehicle triggered the Knock Sensor Detection System (KSDS) and entered "Limp Home Mode," severely restricting vehicle power. Immediately following this, the vehicle experienced a total loss of essential safety and driving controls: Steering Failure: The power steering completely locked up, creating an imminent crash hazard. Dashboard & Gauge Failure: All dashboard warning lights illuminated simultaneously, and the speedometer completely stopped functioning, leaving me unable to monitor vehicle speed. Powertrain & Shifting Malfunction: When brought to a stop and placed into "Park," the vehicle's electronic systems failed to recognize the gear change, indicating on the dashboard that the vehicle was still in "Drive." This created a severe vehicle roll-away risk. Ignition Failure: The vehicle completely refused to shut off or power down when the ignition button was pressed. This event represents an extreme safety hazard involving sudden loss of vehicle control, steering immobilization, roll-away risk, and primary electronic communication failure immediately following a major manufacturer warranty/recall repair. The vehicle is currently un-driveable.

I was driving down the interstate when all of a sudden, I hear a bang, and my power went crazy, couldn't push the gas at all, my car was suddenly shut off. We coasted to the side of the interstate and got out to see a pile of oil underneath my car. Called a tow truck to help us and he found a massive hole in the engine block / oil pan - catastrophic engine failure. I have 117k miles on my car BUT I have kept up with maintenance on this vehicle. There should be no reason for this to happen. This put my family in immediate danger.