2020 Kia Sportage

The contact owns a 2020 Kia Sportage. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The vehicle was taken to the dealer, where the contact was advised that it was normal for the vehicle to use a quart of oil every 1,000 miles. The contact was advised to bring the vehicle to the dealer every 1,000 miles. The failure became a persistent failure. The failure reoccurred. The contact stated that while driving at an undisclosed speed, there was black smoke coming from the exhaust pipes and the engine seized. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000. The VIN was unavailable.

The car shook and lights came on at a stop light and began violently knocking. Since it was at a stop light the safety was a risk had the hazard lights weren't engaged immediately. The dealer confirmed it was a catastrophic engine failure. An inspector for the warranty company was deployed two times. The lights only appeared at the time of engine failure.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is experiencing excessive oil consumption. The vehicle rapidly burns through engine oil between oil changes without visible external leaks. The condition appears related to the engine lubrication and internal engine components. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The excessive oil consumption creates a risk of sudden engine failure, engine seizure, loss of power while driving, or vehicle stalling in traffic. This creates a serious safety concern because the vehicle could lose acceleration or stop unexpectedly while driving at highway speeds or in traffic conditions, increasing the risk of an accident or injury. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The excessive oil consumption has been consistently reproduced during normal driving conditions. The vehicle requires frequent oil top-offs between oil changes. The issue has been discussed with a dealership/repair facility, and the symptoms are consistent with widespread Kia engine oil consumption complaints. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle will be inspected by a Kia dealership or repair facility regarding the excessive oil consumption issue. No police or insurance inspection has occurred related to this issue. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Symptoms included rapid oil loss between oil changes, the need to frequently add oil, and concerns about low oil levels. Warning indicators related to low oil or engine performance appeared after the oil consumption worsened. According to service records from Walmart dated December 29, 2023, the issue was present at that time and has progressively

In October of 2025 my husband noticed that our car was idling roughly and checked that there was plenty of oil in the system. The dipstick was pretty much empty so my husband added approximately 3 quarts of oil to bring it up to a little over half. After a thousand miles he checked to make sure it was still holding stead just in case. When he did so the dip stick again showed nearly empty. On approximately October 13, 2025 we took our vehicle into the local Kia Service center and they informed us that we would have to do an oil consumption test. The results of this test were that we were losing 2 quarts of oil per 1000 miles. We asked what could be done to remedy the situation and were told we would have to pay $900 for a chemical treatment that "might fix the problem". They said if the $900 cleaning did not work we would have to pay to have the engine repaired/replaced which we simply can't afford. Upon doing some research online we found that this was a problem that a lot of people had not just with our product year but that previous cars of the same make and model had a class action lawsuit due to similar issues. We drive 85 miles per day 5 days a week and feel that this is a major safety hazard. We also have a [XXX] daughter who would potentially be impacted if something happened while driving on the interstate. This is our only vehicle and is essential to our jobs as I work as a rehab director and occupational therapy assistant in a memory care facility and my husband is an assistant manager with a local business that requires him to use our car daily. We sent certified letters to Kia Corporate on Monday May 11, 2026 after attempting to deal with the dealership directly regarding these problems with no remedies offered there. Yesterday, my husband called Kia Corporate and they claimed that they hadn't received the letter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I respectfully request that NHTSA review this issue for potential safety related defect trends involving excessive oil consumption that progress to catastrophic engine failure in 2020 Kia Sportages equipped with the 2.4L engine. The vehicle consumed oil at an abnormal rate between oil changes despite routine maintenance and regular oil level checks, and the condition ultimately resulted in a non-operational vehicle. Over the months leading up to the failure, I was forced to add oil at least monthly and began checking the oil level more frequently due to the rate of loss. I maintain my vehicle carefully and have consistently kept up with oil changes. In March 2026, the vehicle broke down after I experienced a sudden loss of power and stalling, and the engine ultimately failed and left the vehicle non-operational. When an engine consumes oil rapidly and then stalls or loses power unexpectedly, drivers can face an increased risk of a crash particularly if the failure occurs at highway speeds or in traffic. I have found numerous similar complaints posted online by other Kia owners describing the same pattern of excessive oil consumption followed by sudden loss of power, stalling, and/or engine failure. While I understand online posts are not formal findings, the volume and consistency of these reports suggest a broader trend that warrants NHTSA review for potential defects and safety impacts. After the failure, I had the vehicle towed to Kia of [XXX] . The service department advised that the engine requires replacement and quoted approximately $14,000 for the repair. The invoice I received (#XXX) states that the technician recommends “short block motor replacement,” but the dealership verbally stated they would not perform only a short block replacement and would instead replace the complete engine because, in their view, a short block-only repair would lead to additional problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 quarts of oil every month to maintain safe operating levels. This issue first began approximately 6 months ago and has been ongoing since. The affected component is the engine system, specifically related to abnormal oil consumption. The vehicle is available for inspection upon request. This issue poses a serious safety risk to me and my children. If the oil level drops too low, it can lead to sudden engine failure, loss of power while driving, or engine seizure. This creates a dangerous situation, especially when driving at highway speeds or in traffic, increasing the risk of an accident. The problem has been consistent and reproducible. It has been confirmed by an independent service center, which verified that the vehicle is consuming oil excessively beyond normal operating standards. I have brought attention to this issue through service evaluations, but no permanent repair has been provided to resolve the root cause. Prior to the issue, there were no clear warning signs. In some instances, the oil warning light only illuminates after oil levels have already dropped to a critically low level, limiting my ability to prevent potential engine damage or failure. This ongoing defect raises serious concerns about the safety, reliability, and longevity of the vehicle.

The contact owns a 2020 Kia Sportage. The contact stated that upon starting the vehicle, the engine made an abnormal knocking sound. The vehicle was taken to the dealer, where it was diagnosed with a cylinder #4 misfire, a knock sensor, and bearing clearance measurement failure. The dealer informed the contact that the vehicle was not covered under warranty because the warranty was on the vehicle with the previous owner. The dealer contacted the manufacturer and was advised that the repair could not be covered under warranty because the failure was considered the consumer’s negligence. The vehicle was not repaired. The failure mileage was approximately 82,000.

Odometer Fraud. The contact purchased a 2020 Kia Sportage. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 70,000. It was later discovered that the mileage on the Title was 107,000 while having a routine oil change. The service records indicated that the mileage had been altered.

Car was driving, stopped at a stoplight, never moved again. 3 lights came on, Check Engine, Check Oil (Which had been serviced previously by a month and a half), and Check Battery. Bob Sight Kia has stated Engine issues associated with the rods failing and the starter not functioning due the the manifold, I am uncertain to the technical terms. It was late at night, the area only semi lit up and I had to wait for a tow in unsafe conditions as I was stuck in a turn lane. Prior to the failure, no issues. This is my only means of transport as a waitress, I had recently moved into this area and plan to move again at the end of year, so my car is much needed. From the theft issues of this car to the mechanical issues over the last year, I can honestly say I will not be buying a Kia again. What I need to know now is has the threshold been met by the standards you have set through complaints by consumers like myself and the manufacturer information that a recall or a means of financially assisting this situation exist yet? The repairs quoted are literally almost half of what I owe on the car left and I do not know what to do, but am hoping to hear from you.