My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker r…
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My 2020 Kia sportage spontaneously caught fire. It started smoking about 1/3 mile from my destination. There were no dash lights on and the temperature gauge was not elevated and was below half so it wasn’t the engine overheating. I pulled into the parking lot and shut off the car and the smoke then increased and turned darker rapidly and the car caught fire and was quickly engulfed and then there were several explosions. The car was a complete loss. Had I taken any more time to figure out the smoke I would have been a casualty.
NHTSA ODI #11751138
Mileage unknown · Dec 29, 2025
EngineExterior LightingUnknown Or Other
We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks dependi…
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We only have 58,000 on our car . We had extremely low oil and light never came on it blinked randomly. We still had 2,000 miles left before oil change was due . Car was almost bone dry if we did not check we would have been in big trouble.We were told these cars are known to burn oil and we should come in every 3/4 weeks depending on how much we drive to have oil added . This is ridiculous! If this place is right about burning oil that should be recalled and fixed and covered . If this is the case, and not honored repair we will never get a Kia ever again . I am reaching out to others as this is clearly a big issue ,not being addressed by anyone:(
NHTSA ODI #11707427
Mileage unknown · Sep 24, 2025
StructureUnknown Or Other
Top clear coat started peeling on handles, mirrors and above the trunk.
NHTSA ODI #11689369
Mileage unknown · Jun 13, 2025
StructureUnknown Or Other
On May 19, 2025 I was driving down the highway at approximately 70mph and experienced a loud explosion sound and my panoramic sunroof exploded. I did have the sunshade closed so I was not hit with any debris. I did swerve and narrowly avoided an accident. There were no warnings before this happened. I was not passing under any b…
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On May 19, 2025 I was driving down the highway at approximately 70mph and experienced a loud explosion sound and my panoramic sunroof exploded. I did have the sunshade closed so I was not hit with any debris. I did swerve and narrowly avoided an accident. There were no warnings before this happened. I was not passing under any bridges or immediately behind any vehicles (there were vehicles to the side and behind me). I took the automobile to the Kia dealership and they filed a claim with Kia Consumer Affairs and a representative came out and told them they needed to file with Kia Tech Line. They did that weeks ago, to no response. The dealership actually called me today and told me to try to contact Kia Consumer affairs ourselves to see if they would respond to us. I did see that there have been reports of this previously and class-action lawsuits for this issue. The Kia dealership guy said they had a customer that this had also happened to and when we went to get a rental car Enterprise told us that they also had a customer with a Kia in the last two weeks that had the same thing happen to them. My Kia is still at the dealership and is available for inspection as it has not been repaired yet because they were waiting for Kia.
NHTSA ODI #11666705
Mileage unknown · Feb 10, 2025
Unknown Or OtherFire
[XXX] the vehicle was driven approx. 20-25 miles and parked at a local grocery store in front of the propane tanks. No warning lights came on. Regular maintenance on vehicle. The vehicle caught on fire and was extinguished by the local FD. Total loss. Case filed with kia to request an investigation however no timely response. …
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[XXX] the vehicle was driven approx. 20-25 miles and parked at a local grocery store in front of the propane tanks. No warning lights came on. Regular maintenance on vehicle. The vehicle caught on fire and was extinguished by the local FD. Total loss. Case filed with kia to request an investigation however no timely response. The vehicle is at the insurance auction yard now and we are waiting on guidance for an investigation regarding the start of the fire. No guidance given and insurance would like to settle the claim, however we would like to know why/where the fire started. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11641671
Mileage unknown · Jun 12, 2024
EngineUnknown Or Other
The engine has excessive engine oil consumption. Frequent oil changes and payment for oil. Vehicle also is not indicating when it is low on oil. This has been ongoing since the purchase of the vehicle in 2021
NHTSA ODI #11594014
Mileage unknown · May 28, 2024
Unknown Or Other
The anti theft software failed. The vehicle is not available for inspection it was stolen. The vehicle was locked and key fob was in my possession. My safety and the safety of others were put at risk because the theft happened in broad daylight in a crowded hospital parking lot. The theives erratically sped away as seen by s…
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The anti theft software failed. The vehicle is not available for inspection it was stolen. The vehicle was locked and key fob was in my possession. My safety and the safety of others were put at risk because the theft happened in broad daylight in a crowded hospital parking lot. The theives erratically sped away as seen by security. The vehicle has not yet been recovered so there has been no inspections. I do not know if any accidents were caused by this to date.
NHTSA ODI #11591138
Mileage unknown · Apr 23, 2024
Electrical SystemEngineUnknown Or OtherFire
On [XXX] had oil change at Kia of Orangeburg, SC. On [XXX] travelled to Summerville, SC on [XXX]. Exited at the [XXX] exit and stopped at the traffic light. Observed smoke coming from under the hood. Pulled over at gas station on right. My daughter opened the hood and there was fire under the hood. Dropped hood and called 911. …
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On [XXX] had oil change at Kia of Orangeburg, SC. On [XXX] travelled to Summerville, SC on [XXX]. Exited at the [XXX] exit and stopped at the traffic light. Observed smoke coming from under the hood. Pulled over at gas station on right. My daughter opened the hood and there was fire under the hood. Dropped hood and called 911. Fire Department arrived and put the fire out. There were no warning lights in dash board or unpleasant odors observed while driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11584655
Mileage unknown · Feb 10, 2024
Unknown Or Other
The Kia with big radio screen suffers of delamination on the screen. The issue is noted on all Kia vehicles with the big screen radio.
NHTSA ODI #11571170
Mileage unknown · Feb 9, 2024
FirerelatedUnknown Or OtherCrashFire
As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total los…
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As I was driving down the road,I started to see steam/smoke coming out of the enginge. I went to pull over and lost my brakes. I ended up tapping the car in front me. My car started to fill with smoke and then engulfed in flames. By looking at the pics, it appears the fire started on the driver's side. The car is a total loss.
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.