2018 Kia Sportage

The contact owns a 2018 Kia Sportage. The contact stated while driving 25 MPH, the contact noticed a strong odor of gasoline in the interior of the vehicle. Additionally, the check engine warning light was illuminated. The contact took the vehicle to a local dealer who inspected the vehicle but was unable to determine the cause of the failure. The contact later received notification for NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer for the recall repair however, the vehicle was not repaired. The contact was informed to pick up the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 16,147.

Kia knowing that they are selling nothing but junk to consumers are refusing to provide ANY Assistance to customers whom pay 25+K for their trash called vechicles. Kia has recalled my vechicle 2× now for Motor and ECU problems and now my vechicle is having electrical problems and had to be towed to a dealership to be looked at. This dealership is not looking to find out where the electrician problem is coming from and when I contact Kia America they are refusing any assistance to help me get their 25K piece of trash back on the road. When is the NTHSA going to do something and hold these car companies RESPONSIBLE FOR THE JUNK THEY ARE SELLING!!!

When you turn off the car via push button the car engine won’t shut off. The computer system shuts down but the engine continues to run. I’ve taken to the dealership three times to repair and it is still an issue. Engine isn’t diesel’ing as the gas pedal still works with the car off. When this happens the vehicles computer system itself is fully off. Kia roadside won’t dispatch in this situation as they say “they aren’t mechanics”. The only thing you can do to shut the car off no matter how many times you attempt to restart is to go inside the engine compartment and pull the fuel pump fuse and starve the engine. There is no difference in engine sound between the on and off computer state, car is quiet so it could be easily missed by someone not paying attention. The car doors will not lock in this situation. Originally when this happened the car would throw tons of codes (I have it on video) now after the supposed fix (aka the computer update for the recall that was supposed to fix my issue) it no longer throws any codes. Now when the issue happens the vehicle appears to actually shut down fully except you can hear the engine not shutting down but not a single code registers. Shifter is completely locked out in this situation and will not re-engage until the engine has been choked out.

THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE KIA DEALER WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

The contact owns a 2018 Kia Sportage. The contact received notification of NHTSA Campaign Number: 21V137000 (SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The contact contacted two dealers who both confirmed that the parts were not yet available and would take approximately 1- 2 months to be received from the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced failure. Parts Distribution Disconnect.

THE CONTACT OWNS A 2018 KIA SPORTAGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V137000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED THE LOCAL DEALER AN IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

INITIALLY, I ATTEMPTED TO CRANK THE VEHICLE BY PRESSING THE STARTER BUTTON. I HEARD A CLICK AND NOTICED QUICK FLASHING LIGHTS FROM THE DASH, THEN NOTHING HAPPENED EXCEPT CLICKS, NOISES AND MINIMAL LIGHT AS IF THE BATTERY WAS DOWN. THERE WAS NOTHING ON INSIDE THE CAR TO CAUSE BATTERY FAILURE. THE BRAKE WAS HARD TO PRESS DOWN TO RESTART THE VEHICLE. THEREFORE, I OPTED TO JUMP-START THE CAR AND IT IMMEDIATELY POWERED UP. ALL OF THE LIGHTS ON THE DASHBOARD FLASHED ON A FEW TIMES THEN THE LETTERS AFLS APPEARED ON THE DASHBOARD. THE RADIO/GPS DISPLAY CONTINUED TO FLICKER AND FLASH ON AND OFF NONSTOP AS I CONTINUED TO DRIVE. I ALLOWED THE CAR TO RUN FOR 5 MINUTES AT HOME THEN PROCEEDED TO DRIVE. AFTER DRIVING FOR 25 MINUTES ON THE HIGHWAY, I TURNED TO PARK, THE STEERING WHEEL LOCKED THEN UNLOCKED IN THE PROCESS. I STOPPED TO CHECK TO MAKE SURE THAT I WAS IN THE PROPER GEAR, STILL IN DISBELIEF THAT THIS STEERING WHEEL LOCKING WAS OCCURRING. I PROCEEDED TO BACK UP THE VEHICLE WHEN THE WHEEL LOCKED AGAIN. I CHECKED TO SEE IF THE CAR WAS STILL RUNNING AFTER THAT HARDER LOCK/JERK IN THE PARKING LOT. I STOPPED THE CAR, PLACED IT IN PARK WITHOUT TURNING OFF THE ENGINE TO GATHER MYSELF BECAUSE THIS WAS A VERY FRIGHTENING AND ALARMING EXPERIENCE TO SAY THE LEAST. I DIDN'T TURN OFF THE ENGINE BECAUSE I WAS UNCERTAIN IF IT WOULD RESTART CONSIDERING WHAT OCCURRED EARLIER WITH JUMP-STARTING THE CAR. I DROVE BACK HOME MAKING A CONCERTED EFFORT TO DRIVE SLOWLY ON THE STREET. I THEN ENTERED THE OPEN RAMP ONTO THE HIGHWAY. I TOOK EXTREME PRECAUTIONS AND HOPING THAT THE STEERING WHEEL WOULD NOT LOCK AGAIN WHICH MAY HAVE FURTHER CAUSED MY FAMILY AND I TO BE PLACED INTO HARM'S WAY, NOT TO MENTION THE OTHER DRIVERS TO BE IN DANGER ON THE ROAD. I HOPE THAT IMMEDIATE ATTENTION WILL BE GIVEN TO THIS MATTER TO AVOID FURTHER TERROR AND TREPIDATION, ANY INJURIES AND/OR LOSS OF LIFE.

ADDENDUM TO COMPLAINT ON KIA MOTORS,KIA AMERICA, CITRUS KIA , THEIR SELL OF FIRST A BRAND NEW 2015 KIA SOUL,NOW RECALLED 5 YRS LATER AFTER WE BEGGED FOR HELP. WE ARE 2 DISABLED PERSON S WHO WERE DUPED BY KIA AND CITRUS, TRADED IN GOING INTO FURTHER DEBT AFTER GETTING NO WHERE WITH NHTSA, KIA ETC. KIA MOTORS TRADED AND FINANCED A BRAND NEW 2018 KIA SPORTAGE ONLY TO HAVE DANGEROUS PROBLEMS WITH IT. KIA KNOWINGLY SOLD US 2 DANGEROUS VEHICLE S, WE HAD THE KNOCK SENSOR INSTALLED PER THE "UPGRADE", FARCE, SHOULD BE RECALL. THE CAR STALLED IN TRAFFIC AND ANOTHER DEALERSHIP PUT IN A WIRING HARNESS EXTENSION. WE ONLY HAVE 13,000 MILES ON THIS CAR BECAUSE WE DO NOT FEEL SAFE. THE DEALERSHIP DID AN OIL CHANGE LAST YEAR AND DAY BEFORE YESTERDAY. I RECEIVED A TEXT THAT OUR FUEL NEEDED ADDITIVE. IT IS IN " FAIR CONDITION", RECOMMEND WITH EVERY OIL CHANGE. NOT TRUE, NEVER RECOMMENDED BEFORE AND 13,000 MILES. IT SHOULD NOT NEED ADDITIVE ANYWHERE. SEE ATTACHED SCREENSHOT. I FULLY BELIEVE THEY ARE COVERING UP EVEN MORE AS IT RELATES TO THE PROBLEM IE SETTLEMENT? SERIOUSLY. OUR CAR IS WORTH NOTHING. I IMPLORE OUR NEW HEAD OF TRANSPORTATION TO LOOK INTO OUR COMPLAINTS SINCE 2015 TO INCLUDE THE INQUIRY BY SENATOR MARCO RUBIO. JOSEPH AND JULIE MRAZ ♿ KIA SOUL 2015 TO KIA SPORTAGE 2018. BLACK BOOK VALUE, RESALE VALUE, INSURANCE PREMIUM INCREASE, HOW MANY TIMES WILL KIA BE ALLOWED TO STEAL FROM US ?. THIS IS DANGEROUS ON AND OFF THE ROAD.