2001 Kia Sportage

I OWN A 2001 KIA SPORTAGE, 4DR, 4X4, WITH 38,000 MILES. I AM REPORTING THAT THE FUEL TANK HAS CORRODED AND HAS A LEAK. I WILL BE CALLING THE DEALER FOR ASSISTANCE, IF I DO NOT RECEIVE THE PROPER ASSISTANCE, I WILL BE FILING MORE COMPLAINTS. I AM A SINGLE MOTHER OF ONE, WITH CHILDREN IN THE CAR MANY TIMES PER WEEK, THIS CAR NEEDS TO BE SAFE FOR EVERYONE IN THE VEHICLE. I FEEL WITH A VEHICLE WITH THIS LOW MILEAGE AND JUST 5 YRS.OLD. THIS SHOULD NOT BE HAPPENING SO SOON. *NM

THE DRIVER WAS TRAVELING FROM BOSTON ON THE MASSACHUSETTS TURNPIKE TOWARD NEW YORK STATE. AS SHE APPROACHED THE NEW YORK STATE TOLL BOOTHS, BRAKES, STEERING, AND ACCELERATION SUDDENLY FAILED AND THE VEHICLE, A 2001 KIA SPORTAGE WITH 66,018 MILES BEGAN SMOKING. THE DRIVER MANAGED TO TURN SLIGHTLY TO AVOID CRASHING INTO THE TOLL BOOTHS AND FOUND HERSELF HEADED FOR A LARGE PROPANE TANK ON THE GROUNDS. SHE PULLED THE EMERGENCY BRAKE AND MANAGED TO STOP WITHIN A FEW FEET OF THE TANK. BELIEVING THE CAR TO BE ON FIRE, SHE EXITED QUICKLY. THE CAR WAS TOWED TO LIA KIA IN SCHENECTADY, NEW YORK. THE ALLSTATE INSURANCE INVESTIGATOR AND THE MECHANIC AGREED THAT THE FAN CLUTCH HAD BROKEN OFF AND MOVED THROUGHOUT THE AREA UNDER THE HOOD, CAUSING EXTENSIVE DAMAGE. THE ALLSTATE INVESTIGATOR HAS PICTURES OF THE FAN CLUTCH AND DAMAGE. INSURANCE DID NOT PAY BECAUSE THE PROBLEM WAS A DEFECTIVE PART. THE ESTIMATED REPAIR WAS $4500.00. THE VEHICLE REMAINED AT LIA KIA WHILE THE NATIONAL KIA HEADQUARTERS WAS CONTACTED. MR. RYAN CHRISTIANSON WAS THE CONTACT THERE. HE MAINTAINED THAT THE VEHICLE WAS OUT OF WARRANTY, SO KIA HAD NO RESPONSIBILITY. HE SUGGESTED THAT THE VEHICLE MAY NOT HAVE BEEN MAINTAINED PROPERLY AND WANTED ALL PAST RECORDS SENT TO HIM, UNTIL HE WAS INFORMED THAT THERE WERE PICTURES AT ALLSTATE. VERBAL AND WRITTEN COMMUNICATION ARE AVAILABLE. THE FACT THAT THERE WAS VERY NEARLY A CATASTROPHIC ACCIDENT WHICH WOULD HAVE INVOLVED MANY VEHICLES AND INDIVIDUALS WAS POINTED OUT TO HIM. THE VEHICLE REMAINED AT LIA KIA UNTIL MAY, WHEN THEY BEGAN TO DEMAND RENT. WITH NO APPARENT REMAINING OPTIONS, THE VEHICLE WAS REPAIRED AT A COST OF $4595.99 AND DRIVEN HOME ON MAY 19, 2006. THERE WAS SOME DIFFICULTY DRIVING HOME AND THE VEHICLE WAS TAKEN TO LEGACY KIA IN E. SYRACUSE, NEW YORK, THE ORIGINAL PURCHASE SITE, WHERE THE THERMOSTAT WAS REPAIRED AT A FURTHER COST OF $306.13. ITEMIZED LISTS OF ALL REPAIRS ARE AVAILABLE. *JB

DT*: THE CONTACT STATED WHILE DRIVING 10MPH IN SNOWY CONDITIONS, THE RIGHT FRONT WHEEL DISLODGED FROM THE AXLE. THE VEHICLE WAS IN 4 WHEEL DRIVE WHEN THE INCIDENT OCCURRED. IT WAS PULLED TO THE SIDE OF THE ROAD SAFELY AND WAS TOWED TO THE DEALERSHIP FOR INSPECTION. THE VEHICLE RECEIVED REGULAR MAINTENANCE AND INSPECTION, AND HAD PASSED STATE INSPECTION IN JUNE 2005 AT 32,000 MILES. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIRS.

DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT HAS BEEN ILLUMINATING AND THE TRANSMISSION HAS HAD FAILURES IN SHIFTING GEARS SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE ECT CONNECTOR HAS BEEN REPLACED AND THE SENSOR HAS BEEN REPROGRAMMED MULTIPLE TIMES. THE PROBLEM PERSISTS DESPITE THE REPAIRS. THE THERMOSTAT WAS REPLACED. UPDATED 02/13/06. *JB

DT*: THE CONTACT STATED ONE YEAR AGO THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR AN OIL CHANGE , AND AN ODOR OF GAS APPEARED WHEN THE HEATER WAS SWITCHED ON. THE DEALER DISCOVERED THE FUEL INJECTORS WERE CORRODED AND FUEL WAS LEAKING FROM THE INJECTORS, FUEL LINE, AND THE PRESSURE REGULATOR. AND REPLACED. THEM. THE REPLACEMENTS WERE TEMPORARY BECAUSE THE PROBLEM RECURRED AND THE PARTS WERE ON BACK ORDER. *AK

DT: THE CONTACT STATED ENGINE LIGHT ILLUMINATED INTERMITTENTLY AND THE RPM GAUGE WAS READING INCORRECTLY, EITHER VERY HIGH OR NOT READING AT ALL WHEN THE SAME AMOUNT OF PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL. ALSO, THE EXHAUST WAS GLOWING RED UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP EIGHT TIMES, AND THEY HAVE BEEN UNABLE TO DIAGNOSIS THE PROBLEM. *AK