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2025 Kia Soul

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 12 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Exterior Lighting. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Lane Departure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

2 crash reports0 fire reports1 injury reports

Engine complaints

1 reports
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Mileage unknown · Aug 6, 2026
EnginePower TrainUnknown Or Other

I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the ca…

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I purchased a used 2025 Kia Soul with approximately 12,930 miles on the odometer in July 2026. Prior to Friday, August 1, 2026, I had not experienced any warning lights, warning messages, drivability issues, or other symptoms. The vehicle appeared to operate normally. On August 1, 2026, as I pulled out of the parking lot, the car surged or lurched forward while pushing on the gas. I pulled over, and the engine RPM still would increase on its own while the vehicle was in park, and and while stopped with the brake pedal applied. On one occasion in traffic a week before, the vehicle stalled unexpectedly. At the time I thought I did something wrong and didn't initially think it was a defect. This has created a safety concern because the vehicle appears to accelerate or push forward without me doing anything. The condition raised concerns about maintaining control of the vehicle in traffic and while stopped behind other vehicles. The vehicle was inspected by a Kia dealership. I was informed that a technician performed a road test and was able to reproduce the concern I reported. The dealership initially identified contaminated A/C refrigerant and recommended evacuation and recharge of the A/C system. After further diagnosis, I was informed that the A/C compressor may have internal damage and may require replacement. The root cause of the unexpected revving, stalling, and lurching has not been conclusively determined. I have received conflicting information regarding whether the A/C system is responsible for the condition and whether the vehicle is safe to drive. The vehicle is available for inspection upon request. Kia Customer Care reviewed the situation and recommended that the vehicle be evaluated by a different Kia dealership for a second opinion. No police report or insurance investigation has been conducted regarding this issue. Someone advised me to file this report, saying that an AC compressor can't make a car engine lurch.

NHTSA ODI #11755282

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.