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2024 Kia Soul

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 2 of 29 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Forward Collision Avoidance. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports1 fire reports0 injury reports

What owners actually said

29 reports
Mileage unknown · Aug 15, 2026
Unknown Or Other

The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand new from K…

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The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand new from KIA. I drive for Lyft and the car has 127,738 miles on it, but I think that a transmission should last longer than 2 years and 127,738 miles.

NHTSA ODI #11757197

Mileage unknown · Jul 14, 2026
Electrical System

The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.

NHTSA ODI #11750389

Mileage unknown · Jul 9, 2026
Service Brakes

Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump pedal repeated…

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Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump pedal repeatedly to stop as iy was going to floor) & checked brake fluid level. It looked low. Drove carefully home. Upon parking at home, 'Low brake fluid' light came on. Checked fluid in resevoir. Only one third was remaining.

NHTSA ODI #11749384

Mileage unknown · Jul 5, 2026
Unknown Or Other

The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had t…

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The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had to pull me or my child out through the back we can not get out. Especially with children in the back seats.

NHTSA ODI #11748402

Mileage unknown · Apr 27, 2026
Forward Collision AvoidanceLane Departure

Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.

NHTSA ODI #11734083

Mileage unknown · Apr 23, 2026
Electrical SystemForward Collision Avoidance

This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the…

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This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported and am not confident the person will actually do so They did tell me there were issues already noted which I requested be raised to a technical service bulletin or a recall and extend the warranty for all affected vehicles thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11733186

5,000 miles · Mar 13, 2026
Exterior Lighting

The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contac…

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The contact owns a 2024 Kia Soul. The contact stated that while driving at night, the low beam headlights were very dim. The headlight control was set to automatic, but the dimness of the headlights was the same as when switched to manual control. The failure was not as noticeable while using the high beam headlights. The contact stated that the low beam headlights failed to properly illuminate in low-light areas. The vehicle was not taken to a local dealer or independent mechanic. The local dealer was contacted and advised the contact that there was no fix for the failure. The vehicle was not diagnosed and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000.

NHTSA ODI #11724073

Mileage unknown · Jan 21, 2026
Electrical System

My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requ…

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My vehicle has less than 8K miles. This weekend my horn stopped working (a definite safety problem) and the signal that I had locked my car doors using my fob failed to work. The lights did flash to signal they were locked (I checked just to be sure!) I need to have the vehicle checked before part(s) can be ordered. That requires 2 trips to the dealer instead of one. I was told that this problem is a "recall under warranty". Kia isn't doing anything to keep their customers with this lack of service.

NHTSA ODI #11712484

Mileage unknown · Jan 9, 2026
Unknown Or Other

Driver Attention Warning (DAW), "Consider Taking A Break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a DISTRACTION instead of a SAFETY FEATURE! Cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping passenger! Taken back to Kia…

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Driver Attention Warning (DAW), "Consider Taking A Break", is coming on randomly, sometimes multiple times within a short driving distance. Has become a DISTRACTION instead of a SAFETY FEATURE! Cannot turn off or even turn down the sound. Even on "low" sound, still loud enough to wake up a sleeping passenger! Taken back to Kia dealer 3 times. They will do nothing because as they say" technician cannot duplicate customer concern."

NHTSA ODI #11709981

Mileage unknown · Oct 6, 2025
Electrical SystemEnginePower Train

It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doi…

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It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong.That evening, the gas mileage hadn’t moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odometer hasn’t changed. When I removed the key the dash board remained on and once I hit the lock button it turned off.10-5-25, I put gas in the car and the indicator marker never moved. I called to report these issues because my vehicle was not inspected before I left the lot. We canceled our paid trip and headed back to TX. While driving, the gas and oil pan light would turn on (2-3 min) then go off. While on the freeway, suddenly, the car shuts off. The best way I can describe it during the process is (sitting in a parked car with the ACC position) everything is working but the car isn’t “on”. Due to MPH being stuck at 23, I can say I was literally going the speed limit (60-65, flow of traffic) to 0! The phones were still charging, lights, and dashboard stayed lit, hazards light worked, and we literally rolled until the car stopped! Since this is a rental by law it should have been checked before handing me the keys. The employee handed me the keys and pointed to the car from his computer. As soon as I was aware it was a problem I called multiple times to report this. When the situation was not properly handled by Avis the first 4 times, I called the police. I requested to file a report and the officer did not show, however, Harris County sent a tow truck. I will be filling a police report in the morning. Although there is not a recall, I see there are social groups with similar issues in the Kia 2024 Sol! This was a lemon rental and the experience was traumatic!

NHTSA ODI #11691536

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.