IllustrationFuel pump malfunction. It is available for inspection. My safety was put at risk and others because the car stalled abruptly while driving and would not accelerate. Yes the dealer was able to recognize fuel pump issue. No other symptoms.
2019 Kia Sorento
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2019 Kia Sorento do not stand out strongly from the model-year median of 242.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sorento years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
600–25K
1625–50K
1050–75K
1075–100K
15100–150K
3150K+
114 reports with mileage · 312 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 155 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
10 crash reports19 fire reports10 injury reports
What owners actually said
426 reportsEngined failed in the middle of the highway at 100,800 miles. Engine has had horrible oil consumption issues for a long time, despite regular oil changes and checking the oil levels. KIA already has a 150k class action settlement for engine failure due to connecting rod bearing failure, but have denied warranty and wanted out of…
Read full complaint
Engined failed in the middle of the highway at 100,800 miles. Engine has had horrible oil consumption issues for a long time, despite regular oil changes and checking the oil levels. KIA already has a 150k class action settlement for engine failure due to connecting rod bearing failure, but have denied warranty and wanted out of pocket $7600 for full engine replacement.
Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. Vehicle was taken to a Kia dealership, and they diagnosed a complete failure on t…
Read full complaint
Multifunction front camera unit part number 95740-c6560. Warning lights come on every day. They continue to alert while driving causing issues with attention to the road. The high beams will not work unless the lights are set to on instead of auto. Vehicle was taken to a Kia dealership, and they diagnosed a complete failure on the part. This part operates several of the safety functions of the vehicle. There have been several people who have had this issue.
My engine was replaced and the fuel line was reported "mangled" by Kia of Coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that the fuel pump was leaking. To further this when we got the car back, the csr sti…
Read full complaint
My engine was replaced and the fuel line was reported "mangled" by Kia of Coatesville where I took my car in after an engine replacement. One in which emissions codes were still going off. The car still smelled like fuel and it was then found that the fuel pump was leaking. To further this when we got the car back, the csr still smelled like fuel. The car was yet again taken in and found to have a crack in the fuel rail.
This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is n…
Read full complaint
This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The engine was running but nothing else was working. The dealership could not get it out of park after I arrived and then it would not start. This same issue occured in 2023 and the dealer had it for over 90 days. They claimed everything was fixed and multiple things were not resolved. My cluster has sparatically flashed since 15k miles and this is ridiculous. Kia will not honor warranty or admit that this is a lemon.
While driving on a highway my engine failed causing me to have to pull over into the shoulder. I was told there was a defect in oil consumption.
Codes P1326 and P000B showing up. Vehicle will not go over 2000 RPM and 60MPH. When you try to accelerate it stalls and jumps. Was almost rear ended. Kia has had vehicle for the over a week and says it will be at least another week before they can even diagnose and let me know if we need a new engine- another shop already said w…
Read full complaint
Codes P1326 and P000B showing up. Vehicle will not go over 2000 RPM and 60MPH. When you try to accelerate it stalls and jumps. Was almost rear ended. Kia has had vehicle for the over a week and says it will be at least another week before they can even diagnose and let me know if we need a new engine- another shop already said we would need a new engine. No warning prior to stalling, check engine light immediately came on as soon as we couldn’t accelerate.
Delamination of my pearl white paint started occurring at 44,000 miles on my 2019 Kia Sorento. Now at 54,000 miles it's gotten worse and continues to expand. Occurring on the hood and the roof.
I have a 2019 Kia Sorento EX V6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line. No accidents. This should never happen on a vehicle for no reason. NO system Failure. No malfunction. Yes, it is avai…
Read full complaint
I have a 2019 Kia Sorento EX V6 with 65,000 miles. Recently started smelling fuel and had someone look at it. I was told there is a fuel leak above the left side of the tank in the evaporative line. No accidents. This should never happen on a vehicle for no reason. NO system Failure. No malfunction. Yes, it is available upon request. NO inspections by insurance or police. No warning lights. Safety could potentially be at risk since fuel is exposed!!!!!
PEARL WHITE PAINT STARTED PEELING ABOUT 6 MONTHS AGO. ABOUT 40,000 MILES
Official recalls
223V639000 · Back Over Prevention: Sensing System: Camera
Sep 15, 2023
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
22V703000 · Trailer Hitches
Sep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.