Kia Sorento transmission problems

The contact owns a 2016 Kia Sorento. The contact stated that while the vehicle was stationary when the engine stalled. The vehicle was not able to restart. The vehicle was not towed to a dealer. The vehicle was not diagnosed. The manufacturer was contacted. However, the contact did not speak with anyone. The contact parked the vehicle to be not driven any longer as it was a safety concern. The contact received 3 notifications of NHTSA Campaign Number: 22V612000 (POWER TRAIN ). The failure mileage was 153,000.

The contact owns a 2021 Kia Sorento. The contact stated while driving at various speeds, the vehicle lost drive power temporarily. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with loss of transmission oil pump pressure. The dealer updated the transmission control unit software under NHTSA Campaign Number: 22V760000 (Power Train); however, the failure persisted. The dealer informed the contact that the failure was not related to the recall. The contact stated that the recall remedy also involved the transmission replacement. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 65,000.

The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle hesitated and shuddered. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM). The mechanic determined that the transmission needed to be flush and the TCM needed to be reprogrammed to the factory settings. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 80,000. The VIN was not available.

The contact owns a 2016 Kia Sorento. The contact stated while pulling the gear shift lever to shift the vehicle into reverse, the lever then would not shift into drive or any other gear. The check engine warning light illuminated but turned off after a couple minutes. The contact noticed that the gear shift lever was locked and placed a screwdriver into the shifter lever lock and the contact was able to shift the lever to reverse and drive. The vehicle was not diagnosed. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 190,000.

The transmission failed entirely after 3,738 miles, disabling the car. Fortunately, the vehicle was parked when the transmission failed. Loss of power while actively driving could result in serious risk, crashes or death. Upon completion of repairs, Kia Van Nuys self-reported to me that at least 4-5 2021 Kia Sorrento were currently in for repair with the same issue of transmission failure after only 3,000 - 4,000 miles.

TL* THE CONTACT OWNS A 2016 KIA SORENTO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN A STAND STILL, AN ABNORMAL CLICKING NOISE WAS HEARD. THE VEHICLE ROLLED BACK ON IT'S OWN, CAUSING THE VEHICLE TO HIT A TWO POST AND A STAIRCASE OF THE NEIGHBOR'S HOUSE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NOTED THE VEHICLE WAS IN PARK AT THE TIME OF THE ACCIDENT. THE CONTACT DID SUSTAIN INJURIES TO THE LEFT LEG AND BACK INJURES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO BODY FACILITY. THE CONTACT STATED SEVERAL LOCAL DEALERS WERE CONTACTED, HOWEVER NO ASSISTANCE WAS OFFERED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE CONTACT STATED THAT THEIR FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

I OWN A TWO-WHEEL-DRIVE MODEL 2012 KIA SORENTO WITH A 2.4-LITER FOUR-CYLINDER ENGINE AND AUTOMATIC TRANSMISSIONS. IT HAS LOSS OF POWER DUE TO A SUDDEN FAILURE OF THE TRANSMISSION; AUTOMATIC TRANSMISSION DOES NOT CHANGE GEARS AND HAS A WHIRRING/WHINING NOISE. THE TRANSMISSION SHIFTS CORRECTLY BETWEEN 1ST AND 2ND GEAR. SHIFTING INTO 3 THE RMPS BEGIN TO INCREASE BEYOND NORMAL LIMITS AND SHIFTING INTO 4TH IS SO DELAYED THE TRANSMISSION SEEMS TO BE FAILING. AT 35 MPH, THE RPM'S RAMP UP TO 4500 AND CONTINUES TO CLIMB. BY 45 MPH IT CAN BE AS HIGH AS 6500 RPMS. THE SUSTAINABLE RPMS IN THIS VEHICLE ARE CONTINUOUSLY 3500 TO 4500 RPMS AND IS QUITE LOUD. I HAVE TAKEN IT TO MY LOCAL KIA DEALER 4 TIMES. ON TWO OCCASIONS, THEY KEPT IT FOR MORE THAN A WEEK AND ALWAYS TELL ME THAT THIS IS HOW THE VEHICLE IS DESIGNED AND THERE IS NOTHING WRONG WITH IT. THE 4TH TIME IT WAS IN THE SHOP, ANOTHER 2012 SORENTO WAS BROUGHT IN FOR THE SAME PROBLEM. TWICE THIS ISSUE HAS NEARLY CAUSED A WRECK WHEN I WAS PULLING OUT FROM A STOP SIGN, PRESSING THE ACCELERATOR, AND NOT HAVING THE POWER TO GET PAST 35 MPH; PUSHING THE RPMS TO 4500+. TRAVELING UP SMALL GRADES IS DIFFICULT AT BEST LET ALONE TRAVELING STEEPER HILLS/CRESTS AND GRADES. I FEAR THIS WILL CAUSE GREAT DAMAGE TO THE TRANSMISSION AND ENGINE OR WORSE, CAUSE A FATAL CRASH WITH ME AND MY CHILDREN. OTHER VEHICLES HAVE BEEN TAKEN TO MY LOCAL DEALER FOR THE SAME ISSUE AND I AM CERTAIN OTHERS ARE HAVING THIS SAME ISSUE. PLEASE REVIEW THIS ISSUE. THANK YOU. *TR

THIS 2011 KIA SORENTO LX IS A V6, KEY START WITH 13,000 MILES PURCHASED NEW IN DECEMBER 2010. THE PROBLEM STARTED AS A CLICKING NOISE OCCURRING BETWEEN REVERSE AND DRIVE. THEN THE CLICKING BECAME MORE NOTICEABLE WHEN I PUSHED ON THE BRAKE. IT DID NOT HAPPEN EVERY TIME BUT ENOUGH TO BE ANNOYING AND CAUSING CONCERN OF WHAT THE NOISE MEANT. I TOOK IT INTO THE DEALERSHIP WHERE THEY ASKED ME TO SHOW THEM THE PROBLEM. THE NOISE WAS ESPECIALLY LOUD BETWEEN NEUTRAL AND DRIVE. THEY REPLACED A DEFECTIVE SHIFTER. THIS FIXED THE CLICKING. *KB

I PURCHASED A BRAND NEW 2011 KIA SORENTO FROM KIA. I WAS DRIVING ON THE HIGHWAY WITH MY FAMILY AND SUDDENLY I FELT LIKE I HIT A BRICK WALL AND A MY SORENTO RPM GUAGE JUMPED TO 6000 RPM. I PULLED OVER AND LOOKED UNDER THE HOOD FOR ANY VISUAL DAMAGE WHICH I COULD NOT FIND, I THEN PROCEEDED TO PUT THE CAR IN DRIVE AND I NOTICED THE CAR WOULD NOT SHIFT FROM 1ST GEAR. AGAIN I WAS ON THE HIGHWAY WITH MY I YEAR OLD. I CALLED ROADSIDE ASSISTANT FOR THE 1ST TIME IN MY LIFE AFTER OWNING OVER 20 NEW CARS. MY CAR WAS TOWED AND MY FAMILY WAS STUCK OUT OF TOWN WITH NO VEHICLE FOR TWO DAYS. THE DEALER LOOKED AT MY CAR AND SAID THAT THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE NOT! I CALL KIA CORP AND THE JUST TOOK MY NAME AND PROVIDED ME WITH A CASE #. WHAT ABOUT BEING STRAINDED WITHOUT A CAR FOR 2 DAY AND LUCKLY I HAD FAMILY NEAR BY FOR A PLACE TO STAY. I RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT KIA HAD ISSUED A TRANSMISSION SOFTWARE UPGRADE, SO AFTER THE UPDATE MY CAR WAS DRIVING LIKE NEW AGAIN. THAT'S WHEN I NOTICED ABOUT 2 WEEKS LATER ON MY WAY TO WORK I FELT THAT SAME FEELING LIKE HITTING A BRICK WALL. THE DEALER STILL HAS NOT ADDRESSED THE CONCERN AND THEIR ONLY SOLUTION IS A SOFTWARE UPDATE. THIS WILL BE MY SECOND KIA THAT I HAVE OWNED AND THE LAST!!!! 6YR 100,000WARRANTY IS NOT WORTH THE DRAMA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT