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2018 Kia Sorento

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 Kia Sorento do not stand out strongly from the model-year median of 242.

About this comparison →

When problems were reported

Mileage at the reported incident

69 reports with mileage · 184 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 105 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports11 fire reports10 injury reports

What owners actually said

253 reports
30,148 miles · Aug 19, 2019
Steering

THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER…

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THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC.

NHTSA ODI #11245129

19,000 miles · Aug 6, 2019
Engine

AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CL…

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AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME!

NHTSA ODI #11241946

Mileage unknown · Jul 16, 2019
Seat Belts

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KI…

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TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR

NHTSA ODI #11232320

16,000 miles · May 8, 2019
Steering

THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OV…

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THE PROBLEM IS A STICKY FEELING IN THE STEERING WHILE DRIVING ON THE HIGHWAY. WHEN MAKING VERY SMALL CORRECTIONS FEELS LIKE THE POWER STEERING IS TURNED OFF. GENTLE PRESSURE DOES NOT TURN THE WHEEL AT ALL. AS MORE AND MORE PRESSURE IS APPLIED, IT FEELS LIKE THE POWER STEERING TURNS ON. THIS CAUSES THE VEHICLE TO SWERVE DUE TO OVER CORRECTION. THE VEHICLE IS INCREDIBLY HARD TO CONTROL AND UNPREDICTABLE. OCCURS AT HIGH SPEEDS. EXTREMELY DANGEROUS.

NHTSA ODI #11206200

10,950 miles · Mar 27, 2019
Engine

ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE. NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE. MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT. I…

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ENGINE COMPLETELY LOST POWER AND SHUT DOWN ON THE HIGHWAY AND WHEN RESTATRED, WENT INTO LIMP MODE. NOW ENGINE NEEDS REPLACED AND NO ENGINES ARE AVAILABLE. MY CAR HAS A MOBILITY DEVICE INSTALLED TO ACCOMODATE MY MISSING RIGHT LEG AND ANY RENTAL VEHICLE IS DIFFICULY TO USE SINCE I HAVE TO REMOVE MY PROSTHETIC LEG TO DRIVE IT. I NEED A VEHICLE FITTED TO ACCOMODATE MY DISABILITY AND DONT KNOW WHEN OR IF I'LL BE GETTING MINE BACK.

NHTSA ODI #11191983

Mileage unknown · Feb 28, 2019
Electrical SystemExterior Lighting

TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, 1-(772) 465-858…

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TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE VENT CONTROL FUNCTIONS FAILED TO WORK PROPERLY WHEN NEEDING TO USE THE HEATER. IN ADDITION, THE HEADLAMPS FAILED TO ILLUMINATE AS THE CONTACT WAS INFORMED BY A PASSERBY ON THE ROADWAY. THE DEALER (BEV SMITH KIA, 5655 US-1, FORT PIERCE, FL 34982, 1-(772) 465-8589) WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING FOR A RESPONSE TO SCHEDULE AN APPOINTMENT TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WOULD LIKE THE DEALER TO BUY BACK THE VEHICLE IF THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI #11183089

25,000 miles · Feb 18, 2019
Steering

WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL STICKS. WHILE YOU KEEP TURNING A LITTLE TO KEEP THE VEHICLE STRAIGHT IT WILL SUDDENLY BREAK LOOSE, CAUSING THE VEHICLE TO JERK LEFT OR RIGHT DEPENDING ON THE DIRECTION YOU WERE TURNING THE WHEEL AT THE TIME. IT IS MOST DANGEROUS WHILE THE ROADS ARE EITHER SNOW OR ICE COVERED AND SLI…

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WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL STICKS. WHILE YOU KEEP TURNING A LITTLE TO KEEP THE VEHICLE STRAIGHT IT WILL SUDDENLY BREAK LOOSE, CAUSING THE VEHICLE TO JERK LEFT OR RIGHT DEPENDING ON THE DIRECTION YOU WERE TURNING THE WHEEL AT THE TIME. IT IS MOST DANGEROUS WHILE THE ROADS ARE EITHER SNOW OR ICE COVERED AND SLIPPERY. HARD TO KEEP THE VEHICLE ON THE ROAD.

NHTSA ODI #11180911

18,000 miles · Feb 18, 2019
EngineSteering

OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIG…

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OVER THE LAST 6 MONTHS MY KIA HAS STARTED TO ACT LIKE IT IS GOING TO DIE OR STALL WHILE DRIVING AND/OR IDLING. THIS HAS HAPPENED AT VARIOUS DIFFERENT SPEEDS. I TOOK MY KIA INTO THE SERVICE DEPARTMENT AND EXPLAINED WHAT WAS HAPPENING. THEY RAN SOME DIAGNOSTIC TESTS AND STATED THAT THEY COULD NOT REPLICATE IT. THE CHECK ENGINE LIGHT NEVER COMES ON. IN DECEMBER, I RECEIVED A RECALL NOTICE FOR THE ENGINE CONTROL UNIT. THIS RECALL WAS COMPLETED AND NOW LESS THAN A MONTH LATER THE SHAKING LIKE MY CAR IS GOING TO STALL IS STILL HAPPENING INTERMITTENTLY. RECENTLY, THE STEERING WHEEL STARTED STICKING. WHILE I AM DRIVING THE STEERING WHEEL MAKES ME OVER ADJUST TO KEEP THE CAR GOING STRAIGHT. YOU CAN FEEL THE STICKING AS YOU HAVE TO CONSTANTLY ADJUST THE STEERING WHEEL RIGHT OR LEFT. THIS HAPPENS EVERY TIME I AM DRIVING, WHETHER ON THE HIGHWAY OR SIDE STREETS.

NHTSA ODI #11180896

15,500 miles · Feb 8, 2019
Unknown Or OtherFire

OUR CAR HAS A THIRD ROW WITH TWO SEATS IN THE BACK AND WE PUT 2 PEOPLE ON EACH ROW. WE HAD A STEEL TRAILER HITCH CARGO CARRIER HANGING ON THE BACK OF THE CAR. WE HAVE USED THIS DEVICE MANY TIMES WITH OUR OTHER 2007 KIA SORENTO WITH NO PROBLEMS OF ANY KIND. WE HAD FOUR LARGE TUBS WITH LIDS AND EACH OF THE 4 KIDS WOULD GET A TUB T…

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OUR CAR HAS A THIRD ROW WITH TWO SEATS IN THE BACK AND WE PUT 2 PEOPLE ON EACH ROW. WE HAD A STEEL TRAILER HITCH CARGO CARRIER HANGING ON THE BACK OF THE CAR. WE HAVE USED THIS DEVICE MANY TIMES WITH OUR OTHER 2007 KIA SORENTO WITH NO PROBLEMS OF ANY KIND. WE HAD FOUR LARGE TUBS WITH LIDS AND EACH OF THE 4 KIDS WOULD GET A TUB TO HOLD THEIR SUITCASES. THESE TUBS WERE CONNECTED TO THE CARGO CARRIER WITH BUNGIE CORDS. WE HAD PLANNED TO SPEND THE NIGHT IN LAS VEGAS AND AFTER A 5-HOUR DRIVE, WE ARRIVED AT THE HOTEL & WE NOTICED THAT THE TUB ON THE BOTTOM STARBOARD SIDE HAD BEEN BURNED SIGNIFICANTLY. UPON FURTHER INVESTIGATION, WE LEARNED THAT THE EXHAUST PIPE WAS PART OF THE BUMPER SYSTEM AND THAT IT HAD HEATED THE ONE TUB AND THE CARGO CARRIER TO SUCH HIGH TEMPERATURES AS TO CAUSE A FIRE INSIDE THE TUB. IT HAD MELTED THE TUB TO THE CARGO CARRIER AND BURNED A BIG HOLE IN THE SIDE OF THE TUB. THE SUITCASE INSIDE THE TUB HAD A HUGE BLACK HOLE IN THE SIDE AND ALL OF ITS CONTENTS WERE BURNED OR SCORCHED. SINCE THE FIRE WAS NO LONGER BURNING, WE DECIDED TO NOT CALL THE LAS VEGAS FIRE DEPARTMENT AS THE THREAT WAS OVER. THE NEXT DAY, BEFORE WE LEFT LAS VEGAS, WE WENT TO HOME DEPOT AND FOUND SOME MATERIALS AND CRAFTED AN ALUMINUM SHIELD TO BLOCK THE EXHAUST FROM HITTING THE CARGO CARRIER. THEN WE WERE ABLE TO REACH OUR DESTINATION IN SEAL BEACH CA. WHEN WE TOOK THE CARGO CARRIER OFF THE CAR, WE SAW THAT SEVERAL OF THE BUNGIE CORDS HAD BEEN MELTED RIGHT TO THE CARGO CARRIER. THROUGH OUR ASSESSMENT, WE DETERMINED THAT THE DAMAGES DONE TO THE CARGO CARRIER, THE BUNGIE CORDS, THE TUB, THE SUITCASE AND ALL OF ITS (MOSTLY BRAND NEW) CONTENTS TO BE ABOUT $1547.15. THIS DID NOT COUNT THE COST TO BUILD A DEFLECTOR SO WE COULD CONTINUE OUR TRIP. IT IN NO WAY COUNTS THE DISCOMFORT AND TRAUMA MY FAMILY SUFFERED FROM THIS EVENT.

NHTSA ODI #11175791

15,000 miles · Feb 5, 2019
Steering

TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ED …

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TL* THE CONTACT OWNS A 2018 KIA SORENTO. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO ED VOYLES KIA OF CHAMBLEE (LOCATED AT 5647 PEACHTREE INDUSTRIAL BLVD, CHAMBLEE, GA 30341, (770) 234-7800) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

NHTSA ODI #11174500

Official recalls

3

22V703000 · Trailer Hitches

Sep 19, 2022

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence & remedy

Consequence: A fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

18V656000 · Steering:column; Steering:electric Power Assist System

Sep 21, 2018

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

Consequence & remedy

Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

Additional source detail variants (2)

Steering:electric Power Assist System

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

Steering:column

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.

Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.

Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.

17V784000 · Air Bags:side/window

Dec 8, 2017

Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.

Consequence & remedy

Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.

Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Kia Sorento problems