NHTSA owner reports · September 18, 2026 snapshot.
Exterior Lighting complaints
41 reportsClear category filterMileage unknown · Mar 20, 2026
Electrical SystemExterior LightingVisibility/wiper
The vehicle’s ignition system began malfunctioning immediately after a recall-related service (Campaign CS2312 – ignition cylinder protector installation) performed on January 9, 2026. Prior to this service, the vehicle had no ignition or electrical issues. After the repair, the ignition key became difficult to turn, and the veh…
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The vehicle’s ignition system began malfunctioning immediately after a recall-related service (Campaign CS2312 – ignition cylinder protector installation) performed on January 9, 2026. Prior to this service, the vehicle had no ignition or electrical issues. After the repair, the ignition key became difficult to turn, and the vehicle intermittently failed to start. Additionally, multiple electrical components began to fail intermittently, including the infotainment screen shutting off, the air conditioning system stopping, and windshield wipers not operating at times. These failures create a safety concern, as they may affect visibility, driver awareness, and vehicle operability while driving. The issue was reported to the dealership, and their own inspection confirmed that the ignition key cylinder is sticking. The vehicle remains available for inspection, and the condition persists.
NHTSA ODI #11725924
Mileage unknown · Mar 12, 2026
EngineExterior LightingFuel/propulsion System
In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil wee…
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In April, 2025, my vehicle's engine power was significantly reduced while on the highway. I could not keep pace with traffic. My mechanic said there were recalls for the turbo engine but my car was not included. I paid forbthe part and repair. Less than a year later and the car began burning a lot of oil very fast. I add oil weekly. The car has again been losing power and there is still no recall for my car's engine. There is burning and smoke coming from the engine because of an engine oil leak Jiffy Lube detected yesterday, Mar h 11, 2026. The problem began at around 65k miles and now has 88k miles.
NHTSA ODI #11723974
Mileage unknown · Feb 17, 2026
Electrical SystemExterior LightingVehicle Speed Control
My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. …
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My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.
NHTSA ODI #11718665
Mileage unknown · Sep 22, 2025
Electrical SystemExterior LightingVisibility/wiper
Lighting and/ or electrical. When using the auto headlight switch, all lights will come on randomly and periodically and stay on until you notice them or they ware down your battery. This is something that could be checked out by dealer and I will ask about it. So, for now, I do not use the auto headlight switch. My other pro…
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Lighting and/ or electrical. When using the auto headlight switch, all lights will come on randomly and periodically and stay on until you notice them or they ware down your battery. This is something that could be checked out by dealer and I will ask about it. So, for now, I do not use the auto headlight switch. My other problem is a glass issue. For no apparent reason, when I shut my driver side door a few weeks ago. My entire rear window shattered into pieces. There were no signs of damage to the rear window. Happened in my drive way. But, it could have happened anywhere. Filed a insurance claim and had the rear window replaced.
NHTSA ODI #11688792
Mileage unknown · Aug 27, 2025
Exterior Lighting
The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The contact, who was a retired certified mechanic, inspected the headlights and determined that the passenger's side headlight bulbs were blown. The contact then noticed a burning odo…
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The contact owns a 2018 Kia Sorento. The contact stated that while driving at an undisclosed speed, the headlights failed to function as intended. The contact, who was a retired certified mechanic, inspected the headlights and determined that the passenger's side headlight bulbs were blown. The contact then noticed a burning odor in the circuit board inside the headlight. The contact stated that the front passenger's side headlight bulbs were replaced twice within three months due to failure. In addition, the contact stated that an unknown manufacturer's recall was performed approximately two years prior, and the multi-function switch knob was replaced. The contact stated that the headlights were not replaced at the time. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11683420
Mileage unknown · Aug 11, 2025
Exterior Lighting
My lights are set to auto but when driving they randomly switch off. The dash shows the switch from auto to off but the control is still set to auto. I have to manually switch the control off and then back on for the lights to come back on. I’ve also noticed a few times in the morning my lights are on. My switch is set to auto a…
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My lights are set to auto but when driving they randomly switch off. The dash shows the switch from auto to off but the control is still set to auto. I have to manually switch the control off and then back on for the lights to come back on. I’ve also noticed a few times in the morning my lights are on. My switch is set to auto and my car is completely off but the lights are on. This is very unsafe as it happens at night and I can’t see the road.
NHTSA ODI #11679947
Mileage unknown · Aug 3, 2025
Exterior Lighting
The headlights will randomly turn off while driving, mostly when turning on the right blinker. This has been happening a few times a month since I got the vehicle in 2017. More recently, the bottom brake lights and running lights have been shorting out.
NHTSA ODI #11678060
Mileage unknown · Oct 12, 2024
Exterior Lighting
file:///var/mobile/Library/SMS/Attachments/00/00/8030235A-F1B0-40D7-BDF6-CAB347299F91/MC-10235412-0001.pdf Recall on lights should be added. Mine did this. Had it fixed
NHTSA ODI #11619451
Mileage unknown · Oct 10, 2024
Exterior Lighting
All exterior lights and interior lights are turned off while driving. Exterior “running” lights turn on by themself.
NHTSA ODI #11619194
Mileage unknown · Aug 9, 2024
EngineExterior LightingFuel/propulsion System
Oil leak was diagnosed as bad oil pressure switch that is under extended warranty for certain Kia Sorento models with GDI system, but not my car.
NHTSA ODI #11607486
Official recalls
3Sep 19, 2022
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Sep 21, 2018
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Consequence & remedy
Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Additional source detail variants (2)
Steering:electric Power Assist System
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Steering:column
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
Consequence: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
Remedy: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
Dec 8, 2017
Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Consequence & remedy
Consequence: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
Remedy: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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