NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
307 reports115,000 miles · Nov 7, 2015
Fuel/propulsion System
VEHCILE WAS FILLED UP AND DRIVEN TO FRIENDS HOUSE. VEHICLE WAS STATIONARY AT FRIENDS HOUSE FOR FEW HOURS. WHEN LEAVING I SMELLED THE ODOR OF GAS. GOT LIGHT TO OBSERVE PUDDLE OF GAS UNDER VEHICLE. I DROVE HOME BECAUSE IT WAS DARK AND WAITED TO INSPECT IN THE MORNING. WHEN RE-INSPECTED IT WAS VERIFIED GAS WAS LEAKING FROM INSIDE A…
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VEHCILE WAS FILLED UP AND DRIVEN TO FRIENDS HOUSE. VEHICLE WAS STATIONARY AT FRIENDS HOUSE FOR FEW HOURS. WHEN LEAVING I SMELLED THE ODOR OF GAS. GOT LIGHT TO OBSERVE PUDDLE OF GAS UNDER VEHICLE. I DROVE HOME BECAUSE IT WAS DARK AND WAITED TO INSPECT IN THE MORNING. WHEN RE-INSPECTED IT WAS VERIFIED GAS WAS LEAKING FROM INSIDE AN INSET ON THE BOTTOM OF THE GAS TANK.
NHTSA ODI #10789001
107,000 miles · Nov 4, 2015
Electrical SystemEngineSteering
I WAS TURNING ONTO A STREET AND HEARD A BIG CLUNK ONLY TO FIND OUT THE BOLT ON THE CRANKSHAFT BROKE OFF AGAIN ON 10/29/15 AS WELL AS 7/30/13. THE POWER STEERING WENT OUT & BATTERY LIGHT CAME ON. LOST POWER AND EVERYTHING AFTER A BIG CLUNK! THIS HAPPENS ALL THE TIME: THERE ARE A MULTITUDE OF THESE SAME COMPLAINTS: THIS ENGINE WAS…
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I WAS TURNING ONTO A STREET AND HEARD A BIG CLUNK ONLY TO FIND OUT THE BOLT ON THE CRANKSHAFT BROKE OFF AGAIN ON 10/29/15 AS WELL AS 7/30/13. THE POWER STEERING WENT OUT & BATTERY LIGHT CAME ON. LOST POWER AND EVERYTHING AFTER A BIG CLUNK! THIS HAPPENS ALL THE TIME: THERE ARE A MULTITUDE OF THESE SAME COMPLAINTS: THIS ENGINE WAS REPLACED IN MAY 2010 AND THE HARMONIC BALANCER AND PULLEY HAVE BEEN WORKED ON TWICE SINCE 2010. THERE IS A DEFECTIVE BOLT THAT WAS REPLACED WITH A NEW DEFECTIVE BOLT. THIS IS HAPPENING NUMEROUS TIMES TO MANY KIA SORENTO OWNERS AND THEY ARE LEFT STRANDED. KIA KNOWS ABOUT IT AND REFUSES TO DO ANYTHING! MY CAR IS SITTING AT COUNTRY KIA IN CHARLESTON, SC BECAUSE THE EXTENDED- WARRANTY WILL NOT COVER THIS DEFECTIVE BOLT AND I CAN'T PAY $5000.00 ON A CAR THAT IS NOW ONLY WORTH $3000.00. I HAD TO STAY IN CHARLESTON, SC AN EXTRA 2 DAYS AT MY EXPENSE $79.00 /NIGHT, PAY $75.00 FOR THE TOW BILL AND AN ADDITIONAL $55 OR $65 FOR THE KIA DEALERSHIP TO CHECK IT OUT. I HAD TO RENT A CAR TO COME BACK TO FL AS I WAS STRANDED IN CHARLESTON WITHOUT TRANSPORTATION. I CANNOT AFFORD THE $5000.00 FOR REPAIRS AND THE $1500.00 TO PAY IT OFF JUST TO GET THE TITLE TO SEND THIS TO A JUNK YARD. THE MILEAGE JUST TURNED TO 107,000 OR 108,000. THIS IS THE 4TH TIME THAT THERE WAS AN ISSUE ON THIS PART OF THIS CAR HAVING TO DO WITH THE SAME ISSUES RELATED TO THIS DEFECTIVE BOLT, HARMONIC BALANCER AND PULLEY AS A RESULT OF THIS DEFECTIVE BOLT. (THIS IS ONLY ON ONE CAR). YOU WILL SEE HOW MANY TIMES THIS IS OCCURRING TO MANY OTHER OWNERS OF THESE KIA SORENTOS. PLEASE READ THROUGH THE COMPLAINTS ON THE FOLLOWING LINK: HTTP://GOTACLASSACTION.COM/KIA-NAMED-IN-CLASS-ACTION-OVER-FIRST-GENERATION-2002-2009-EQUIPPED-WITH-A-HYUNDAI-MANUFACTURED-3-5L-24-VALVE-DOHC-V6-ENGINE/
NHTSA ODI #10788483
124,000 miles · Nov 3, 2015
StructureSuspension
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING NOISE AND THE VEHICLE SHOOK. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE ENTIRE FRAME HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED…
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TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL RATTLING NOISE AND THE VEHICLE SHOOK. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE ENTIRE FRAME HAD EXCESSIVE RUST AND FRACTURES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
NHTSA ODI #10788110
72,000 miles · Oct 31, 2015
Engine
HAD A CAR REPAIR IN OCTOBER 2014 DUE TO A BROKEN BOLT NEAR CRANK SHAFT DRIVING DOWN THE HIGHWAY. PAID FOR REPAIR AND GOT CAR BACK AND WITHIN A MONTH THE MOTOR WAS SHOT . I WENT TO GO START THE CAR TO GO TO WORK AND IT WAS MAKING A TERRIBLE NOISE, IT WAS STATIONARY. I STILL HAVE AT 7 MORE CAR PAYMENTS TO MAKE ON THE CAR.
NHTSA ODI #10787410
48,000 miles · Oct 19, 2015
Service BrakesVehicle Speed ControlCrash
TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE REVERSING THE VEHICLE FROM A PARKING SPACE AND PLACING THE GEAR SHIFT INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO ACCELERATE FORWARD. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE AT 10 MPH. THE BRAKES FAILED WHILE BEING DEPRESSED. THE PASSENGER SIDE OF THE VEHICLE SUSTAINED…
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TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE REVERSING THE VEHICLE FROM A PARKING SPACE AND PLACING THE GEAR SHIFT INTO THE DRIVE POSITION, THE VEHICLE BEGAN TO ACCELERATE FORWARD. THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE AT 10 MPH. THE BRAKES FAILED WHILE BEING DEPRESSED. THE PASSENGER SIDE OF THE VEHICLE SUSTAINED MAJOR DAMAGE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.
NHTSA ODI #10783374
66,778 miles · Oct 12, 2015
Engine
THE KIA SORENTO HAS A CATASTROPHIC FAILOR DO TO A SINGLE PIN ON THE CRANK SHAT TIMING GEAR. THIS GEAR HAS BROKEN FREE TWICE AND CAUSED HEAD DAMAGE BENT VALVES AND ALSO COST BETWEEN 2 AND 4 THOUSAND DOLLARS TO REPLACE THE 30 DOLLAR GEAR THAT WILL WITH OUT QUESTION FAIL AGAIN I'M ON MY THIRD TIME OF THIS HAPPENING THIS TIME THE TI…
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THE KIA SORENTO HAS A CATASTROPHIC FAILOR DO TO A SINGLE PIN ON THE CRANK SHAT TIMING GEAR. THIS GEAR HAS BROKEN FREE TWICE AND CAUSED HEAD DAMAGE BENT VALVES AND ALSO COST BETWEEN 2 AND 4 THOUSAND DOLLARS TO REPLACE THE 30 DOLLAR GEAR THAT WILL WITH OUT QUESTION FAIL AGAIN I'M ON MY THIRD TIME OF THIS HAPPENING THIS TIME THE TIMING GEAR PIN GROW SLOWING ONLY THE CRANK SHAT HIMONIC BALANCER TO COME FREE BRAKING A 10 DOLLAR BOLT BUT WITH OUT A DOUBT IT WILL COST ME AGAIN THOUSANDS TO FIX . EACH TIME THIS HAS HAPPENED IT HAS BEEN A DIFFERENT SITUATION ONCE WAS WHILE DRIVING ON THE HIGH WAY THE VECHICAL MADE A LOUD BANG AND THE VECHICAL LIST POWER AND CAME TO A HALT ONCE WHILE PULLING OUT OF MY DRIVE WAY THIS TIME THE ENGINE LOCKED UP AND THE VEHICLE HAD TOBE TOWED TO A SHOP ONLY TO FIND OUT THEY WOULD NOT WORK ON IT BECAUSE IT IS A KNOW DEFECT THE THIRD TIME WAS DRIVING THREW TOWN AND IT SOUND LIKE I HAD DROPPED A SAW MILLE UNDER THE HOOD IT DAMAGED THE VALVES AND BROKE THE FANS AND TORE UP THE MOST THUS TIME.
NHTSA ODI #10781372
57,000 miles · Sep 18, 2015
Fuel/propulsion SystemUnknown Or Other
I WENT TO PUT FUEL IN MY KIA SORRENTO AS I DO EVERY TWO WEEKS AT THE SAME GAS STATION SAME PUMP. I ENGAGED THE PUMP AS ALWAYS PUT THE NOZZLE IN AND WHEN I PUSHED THE LEVER WITHIN 30 SECONDS THERE WAS A GURGLING NOISE AND GAS SPEWED ALL OVER ME, THE CAR AND THE SIDEWALK. I WENT IN TO GET THE ATTENDANT WHO HAD TO BRING OUT KITTY …
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I WENT TO PUT FUEL IN MY KIA SORRENTO AS I DO EVERY TWO WEEKS AT THE SAME GAS STATION SAME PUMP. I ENGAGED THE PUMP AS ALWAYS PUT THE NOZZLE IN AND WHEN I PUSHED THE LEVER WITHIN 30 SECONDS THERE WAS A GURGLING NOISE AND GAS SPEWED ALL OVER ME, THE CAR AND THE SIDEWALK. I WENT IN TO GET THE ATTENDANT WHO HAD TO BRING OUT KITTY LITTER TO COVER THE GAS ON THE GROUND. SHE HAD ME MOVE TO A DIFFERENT PUMP AND ASSISTED ME WITH TRYING TO PUT FUEL IN THE VEHICLE. THE SAME THING HAPPENED AGAIN. I CALLED KIA AND THEY TOLD ME IT WOULD COST 800 TO 1000 TO FIX. NOW I AM FUELING THE CAR WITH 5 GALLON CONTAINERS A LITTLE AT A TIME. THIS IS A SAFETY HAZARD FOR THE DRIVER, OTHER PATRONS AND THE GAS STATION AS WELL.
NHTSA ODI #10765201
95,847 miles · Aug 16, 2015
Suspension
WHILE EXAMINING THE REAR SUSPENSION PRIOR TO REPLACING THE SHOCKS I SAW THAT THE UPPER CONTROL ARM BRACKETS ON THE REAR AXLE ARE BADLY RUSTED. THE LEFT IS SLIGHTLY WORSE. I DO NOT LIVE IN A RUST BELT AREA. WESTERN WASHINGTON TO BE SPECIFIC. THERE IS NO OTHER RUST OR CORROSION ON THIS CAR. THERE IS A DESIGN FLAW THAT ALLOWS …
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WHILE EXAMINING THE REAR SUSPENSION PRIOR TO REPLACING THE SHOCKS I SAW THAT THE UPPER CONTROL ARM BRACKETS ON THE REAR AXLE ARE BADLY RUSTED. THE LEFT IS SLIGHTLY WORSE. I DO NOT LIVE IN A RUST BELT AREA. WESTERN WASHINGTON TO BE SPECIFIC. THERE IS NO OTHER RUST OR CORROSION ON THIS CAR. THERE IS A DESIGN FLAW THAT ALLOWS WATER TO STAY IN THE AREA ABOVE THE AXLE AND CORRODE THE BRACKET. WHEN THE BRACKET BREAKS THE REAR AXLE IS NO LONGER HELD IN PLACE. THE CAR WILL BE VERY DIFFICULT TO STEER AND THE WHEELS COULD LOCK UP. THE ADDITION OF A WEEP HOLE AND AN ANTI-CORROSION COATING WOULD HAVE PREVENTED THIS. THERE ARE REPORTS HERE ON NHTSA WHERE THESE BRACKETS HAVE ROTTED AWAY AND FAILED CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS IS A KNOWN DESIGN FLAW THAT IS JUST NOW APPEARING ON THE OLDER CARS. THERE ARE A MULTITUDE OF COMMENTS ON THE INTERNET WORLDWIDE. THERE WILL EVENTUALLY BE MORE OF THESE FAILURES AND THERE IS A POTENTIAL FOR FATAL ACCIDENTS FROM LOSS OF VEHICLE CONTROL. IN THE UK KIA HAS ACKNOWLEDGED THE PROBLEM AND HAS BEEN REPAIRING SORENTOS FOR FREE SINCE 2013. KIA USA NEEDS TO ACKNOWLEDGE THIS DESIGN FLAW AND ISSUE A RECALL BEFORE PEOPLE ARE KILLED.
NHTSA ODI #10749008
118,000 miles · Aug 15, 2015
Air Bags
I JUST BOUGHT THIS CAR FEW MONTHS AGO AS A USED CAR, WHENEVER I START THE CAR , PASSENGER AND DRIVER AIR BAGS LIGHTS IS ALWAYS ON. I WENT TO KIA SERVICE CENTER TO ADDRESS THE PROBLEM, THEY TOLD ME IT'S NOT INCLUDED ON A RECALL LIST, I EVEN SHOWED THEM A PAPER WHICH STATED A GROUP RECALL SC076. AND ALSO READ ON A KIA FORUM THAT …
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I JUST BOUGHT THIS CAR FEW MONTHS AGO AS A USED CAR, WHENEVER I START THE CAR , PASSENGER AND DRIVER AIR BAGS LIGHTS IS ALWAYS ON. I WENT TO KIA SERVICE CENTER TO ADDRESS THE PROBLEM, THEY TOLD ME IT'S NOT INCLUDED ON A RECALL LIST, I EVEN SHOWED THEM A PAPER WHICH STATED A GROUP RECALL SC076. AND ALSO READ ON A KIA FORUM THAT THAT THERE IS ANOTHER RECALL WHICH IS SC045, STATING A GROUP RECALL ALSO. KIA MUST DO SOMETHING ABOUT IT BECAUSE IT'S MATTER OF LIFE & DEATH IF THEY DO NOT FIX THIS PROBLEM.
NHTSA ODI #10748870
590,030 miles · Aug 3, 2015
Steering
I WENT TO MY DOCTORS APPOINTMENT THE CAR RAN FINE WELL ABOUT HALF WAY HOME THE CAR STARTED MAKING A FUNNY NOISE SOUNDED LIKE A TRACTOR OR IF U TURN YOUR WHEEL TO FAR THE NOISE IT MAKES LIKE A GRINDING METAL NOISE SO I STOP AT A LIGHT THE NOISE STOPPED ALL SEEMED NORMAL I LIGHTLY STEPPED ON THE GAS AND THE NOISE CAME BACK WELL IV…
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I WENT TO MY DOCTORS APPOINTMENT THE CAR RAN FINE WELL ABOUT HALF WAY HOME THE CAR STARTED MAKING A FUNNY NOISE SOUNDED LIKE A TRACTOR OR IF U TURN YOUR WHEEL TO FAR THE NOISE IT MAKES LIKE A GRINDING METAL NOISE SO I STOP AT A LIGHT THE NOISE STOPPED ALL SEEMED NORMAL I LIGHTLY STEPPED ON THE GAS AND THE NOISE CAME BACK WELL IVE GOT TO GET HOME ONLY SECONDS AWAY FROM HOME NO LIGHT ARE COMING ON ITS NOT OVER HEATING I GO TO TURN A CORNER AND THE STEERING WAS GONE FOR A SECOND BUT CAME BUT STEERING CAME BACK DECIDED TO TAKE IT TO THE SHOP ALL THE WAY TO THE SHOP THE STEERING AND NOISE WAS ALL GOING AT THE SAME TIME ITS CLEAR THERES PROBLEMS WITH THIS CAR THAT NEEDS TO BE ADDRESSED BEFORE SOMEONE DOES GET KILLED IS THAT WHAT HAS TO HAPPEN TO GET A RECALL?
NHTSA ODI #10745946