2005 Kia Sorento

THIS IS A FOLLOW UP TO COMPLAINT # 10819147. AFTER TAKING THE CAR TO THE DEALER I WAS TOLD BY KIA USA IT WAS OUT OF WARRANTY AND WOULD NOT BE REPAIRED, THE REPAIR ESTIMATE FOR PARTS ONLY WAS BETWEEN $1,300 AND $3,000. I HAD INFORMED KIA USA THAT THEY WERE DOING THE REPAIRS I THE UK, BUT APPARENTLY IT DID NOT MATTER TO THEM. FURTHER FOLLOW UP SHOWED THAT KIA IN THE UK PROGRAM ENDS IN APRIL 2016. SINCE THIS IS A DESIGN SAFETY ISSUE THAT IS BEING ADDRESSED IN OTHER COUNTRIES, IS THE NHTSA GOING TO TAKE ANY ACTION?

TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STOPPED AND SHUT DOWN WITHOUT WARNING. THE VEHICLE DID NOT RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANKSHAFT BOLT DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT RESPOND TO THE REIMBURSEMENT REQUEST. THE FAILURE MILEAGE WAS 82,310.

TL* THE CONTACT OWNS A 2005 KIA SORENTO. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER. THE VEHICLE REMAINED AT THE DEALER FOR THREE CONSECUTIVE MONTHS TO LOCATE THE FAILURE. THE CAM SENSOR, CRANK SENSOR, AND TIMING BELT WERE REPLACED. IN ADDITION, THE ECM COMPUTER WAS REPLACED. ONE MONTH LATER, AFTER THE REPAIR WAS PERFORMED, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,300. ..UPDATED 02/23/16 *BF....UPDATED 03/16/16 *BF *CN

I PURCHASE MY 2005 KIA SORRENTO LX NEW FROM TAYLOR KIA IN TOLEDO OHIO.ALSO PURCHASED EXTRA WARRANTY FOR BUMPER TO BUMPER.A COUPLE MONTHS AFTER I HAD PURCHASE VEHICLE MY HEADLIGHT STARTED GOING OUT I WOULD TAKE IT BACK GET IT FIXED COME BACK HOME AND ANOTHER ONE WOULD BE OUT TAKE IT BACK COME BACK TO WEEKS LATER ANOTHER HEADLIGHT WOULD BE OUT. THEN THE HEADLIGHTS &TAILLIGHTS WOULD GO OUT AND BRAKE LIGHTS WOULD GO OUT THIS WENT ON WITH EVERY SINGLE LIGHT ON MY VEHICLE.CONTINUE TO CALL TAYLOR KIA TO HAVE THE SERVICE THEN ABOUT THE SIXTH TIME ONE OF MY LIGHTS WENT OUT THEY TOLD ME THEY WOULD NOT SERVICE MY VEHICLE ANYMORE EVEN THOUGH IT WAS COMPLETELY COVERED EVERYTHING ON MY VEHICLE FROM BUMPER-TO-BUMPER. THEY ALSO RED FLAG TO ME ON THEIR COMPUTER SO THAT I COULD NOT HAVE MY VEHICLE SERVICE BECAUSE OF THIS PROBLEM WITH MY KIA SORRENTO. AT ONE POINT I EVEN HAD THE SERVICE MANAGER TELL ME THAT HIS SERVICE GUYS WERE UPSET WITH ME BECAUSE I DID NOT GIVE THEM A GOOD RATING WHEN MY CAR WAS NOT FIXED TO JD POWERS.I GOT KIA CORPORATE INVOLVED WHICH DID ABSOLUTELY NO GOOD BECAUSE THEY SAID THAT THEY WOULD SOMEONE SOMEONE FROM CALIFORNIA TO FIX MY VEHICLE AND ENDED UP NOT SENDING ANYONE SENT A WIRE HARNESS INSTEAD. OF COURSE THAT'S DID NOT FIX THE PROBLEM BUT THEY WOULD NOT DO ANYTHING ELSE TO TRY TO FIND OUT WHY ALL MY LIGHTS ON MY VEHICLES WAS GOING OUT AT ONE TIME OR ANOTHER.THEY ALSO TOLD ME THAT MY KIA WAS THE ONLY ONE THAT EVER HAD THIS PROBLEM AND THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE BUT I COULD CLEARLY DRIVE DOWN THE STREET SEE OTHER KIA SORRENTO'S WITH HEADLIGHTS OUT. THEN I GOT ONLINE AND READ ABOUT HOW MANY KIA HAD THE SAME PROBLEM BUT KIA CORPORATE WOULD NOT DO A THING ABOUT IT AND TAYLOR KIA WOULD NOT DO ANYTHING AT THAT POINT. NOW MY CAR IS BROKE DOWN WITH THE CAM SENSOR AND ALSO CRANK SENSOR AND BOLT BECAUSE OF AN ISSUE WITH THESE KIA SORRENTO'S.

I HAVE AN 05 KIA SORENTO LX. I TOOK IT TO MY AUTO REPAIR TO DAY TO HAVE A TIRE REPAIR DONE. MY MECHANIC ASK ME TO COME INTO THE SHOP TO SEE AN ISSUE ONCE IT WAS ON THE LIFT. THE REAR UPPER CONTROL ARM BRACKET ON THE DRIVER'S SIDE HAD COMPLETELY RUSTED AWAY AND WAS DETACHED FROM THE REAR AXLE HOUSING. THE BRACKET ON THE PASSENGER'S SIDE WAS HEAVILY RUSTED BUT HAD NOT YET BROKEN. THE REPAIR SUGGESTED WAS TO REPLACE THE ENTIRE REAR AXLE AND DIFFERENTIAL HOUSING . I DID SOME RESEARCHED ON THE NHTSA SITE AND THE INTERNET AND FOUND THAT THIS IS A PROBLEM THAT HAS BEEN REPORTED SEVERAL TIMES AND IN FACT WAS PROBABLY CAUSED BY HOW THE BRACKET HAD BEEN CONSTRUCTED WITH NO DRAIN HOLES. ISS THE NHTSA OR KIA GOING TO ISSUE A RECALL? I SAW IN MY RESEARCH THAT THIS WAS DONE BY KIA IN THE UNITED KINGDOM. THE ATTACHED PICTURES SHOW THE DAMAGE AND ALSO A PICTURE OF THE FRONT SUSPENSION TO SHOW THIS IS LIMITED TO THE REAR AND NOT A TOTAL SUSPENSION ISSUE.

BOUGHT THE CAR USED DROVE HOME .... CAR SAT FOR A WHILE CAME OUT TO THE SMELL OF GAS SO STRONG THE GAS TANK IS LEAKING AT THE SEAMS... TANK IS DAMP FROM GAS SOAKING IN..... BOUGHT A USED TANK FIXED IT AND THE LEAK IT 100X WORSE!!!! YOU CAN'T SEE THE HOLES IT'S AS IF IT'S NOT SEALING I HAVE READ THIS IS A COMMOM PROBLEM IN THIS CAR. AND NOT A CHEEP FIX!!! NO RECALLS?????

I WAS DRIVING DOWN THE HIGHWAY AND ALL THE SUDDEN MY CAR GAVE A BIG SOUND AND DIED. THE STEERING WAS REALLY HARD TO STEER, LUCKLY I WAS IN THE SLOW LANE AND COASTED OFF THE EDGE OF THE ROAD. HAD IT TOWED TO MECHANIC THE STARTED WAS BAD, ALONG WITH THE FUEL LINE AND FUEL PUMP. AFTER GOT IT RUNNING ONCE AGAIN RAN FINE HOUR LATER THE CRANK SHAFT SENSOR WENT OUT. I HAVE READ MANY MANY COMPLAINTS ABOUT THE SAME ISSUES, ALSO WAS TOLD THAT MY FUEL TANK AND BOTTOM WAS RUSTING OUT. AND MY SWAY BAR IS BAD. MY CAR SHAKES, I HAVE HAD NEW TIRES AND BRAKES PUT ON AND A NEW MUFFLER PUT ON. I HAVE HAD ALL MY OIL CHANGES AND TUNE UPS. THEY SAY THERE IS NO RECALLS, HOW COULD THERE NOT BE RECALLS HERE IN THE USA. THEY HAD A CLASS ACTION LAW SUIT IN CANADA AND KIA WAS MADE TO FIX THESE SAME ISSUES.

I PURCHASED THIS 2005 KIA SORENTO AND ON MY WAY HOME THERE WAS A KNOCK BEFORE I LOST MY STERRING AND BRAKES. LUCKILY I SLOWED DOWN WHEN I HEARD THE SOUND. I GOT THE CAR HOME SAFELYBEING ONLY A HALF A MILE AWAY. CALLED THE DEALER I PURCHASED THE KIA FROM AND HE CAME AND GOT IT TO REPAIR IT. HE BOUGHT THE UPDATED SO CALL BOLT THAT WAS SUPPOSE TO FIX THE ISSUE WITH THE CRANK SHAFT BOLT. THEN I GOT THE CAR BACK AND HAD THE GAS TANK LEAKING FROM THE SEAMS. HE FIX AND REPLACED THAT. JUST THE OTHER NIGHT ON MY WAY TO WORK AND I LOST MY STERRING AND BRAKES AGAIN..I TRAVEL ON MAIN ROADS BUT THERE IS A LOT OF AMISH HERE AND THANK GOD I WASN'T GOING AROUND ANY OF THERE BUGGY AND HURT THOSE PEOPLE OR MYSELF..THERE IS NO FIX WHAT SO EVER FOR THIS ISSUE AND SOMEONE NEEDS TO MAKE KIA STAND UP AND TAKE RESPONSIBILITY FOR THIS FAULTY DEFECT BEFORE A INNOCENT CHILD OR WOMAN OR HUSBAND GETS KILLED.

I HAVE AN 05 KIA SORENTO LX. WHEN I WAS DRIVING I NOTICED THAT MY CAR KEPT MAKING A GRINDING SOUND WHEN MAKING A LEFT, AND THEN I ALSO NOTICED THAT IT WAS RATTLING A LOT WHEN HITTING BUMPS AND JUST DRIVING DOWN THE ROAD. I TOOK THE VEHICLE INTO MY PERSONAL MECHANIC WHOM I'VE BEEN USING FOR YEARS AND TRUST TO THE HIGHEST, AND HE TOLD ME THAT THE ENTIRE FRAME WAS RUSTED THROUGH, WITH MULTIPLE HOLES AND IT WAS UNSAFE TO DRIVE AND THE COST TO REPAIR IS WAS EXTREMELY HIGH. HE TOLD ME TO TAKE IT TO KIA TO SEE IF THERE WERE ANY RECALLS OR ANYTHING THEY COULD DO BECAUSE A BARELY 10 YEAR OLD CAR SHOULDN'T BE HAVING THIS ISSUE, AND IT'S A SAFETY ISSUE. I TOOK IT TO THE KIA DEALERSHIP, THEY INSPECTED THE CAR, AND UPON THEIR INSPECTION THEY SAID, "FRAME IS RUSTING AND HAS MANY HOLES, IS UNSAFE. ADVISE CUSTOMER TO DRIVE AT OWN RISK SINCE IT COULD BREAK AT ANY TIME. ENTIRE FRAME AND REAR END WOULD NEED TO BE REPLACED. FOUND SEVERAL AREAS WHERE THE FAME HAS ROTTED THROUGH, AND THE REAR AXLE IS BROKEN WHERE THE CONTROL ARM ATTACHES. ADVISE GETTING A NEW CAR". TO ME, THIS IS A HUGE SAFETY CONCERN - AND I'VE SEEN MULTIPLE COMPLAINTS ABOUT THIS SAME ISSUE. KIA ISN'T DOING ANYTHING TO HELP WITH THE SITUATION, AND QUOTED ME WAY MORE THAN THE CAR IS WORTH TO FIX IT. I JUST BOUGHT THIS CAR 2 YEARS AGO USED FROM A DEALERSHIP, AND IF THIS IS AN ISSUE NOW, THEN IT WAS AN ISSUE WHEN THEY SOLD ME THE TIME OF PURCHASE. THEY CLEARLY SAID THAT THE CAR WAS UNSAFE TO DRIVE, AND YET THEY'RE GOING TO LET THEIR CUSTOMERS RISK THEIR LIVES INSTEAD OF TRYING TO HELP THEM.