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2004 Kia Sorento

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2004 Kia Sorento do not stand out strongly from the model-year median of 242.

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When problems were reported

Mileage at the reported incident

187 reports with mileage · 33 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

11 crash reports12 fire reports9 injury reports

What owners actually said

220 reports
160,000 miles · Jan 16, 2013
EngineSteering

THE CRANKSHAFT PULLEY BOLT BROKE AND MESSED UP THE STEERING, I WAS UNABLE TO STEER THE CAR. THIS HAS HAPPENED TWICE NOW AND CONTINUES TO BE A PROBLEM AS I'M READING THE KIA FORUMS. *TR

NHTSA ODI #10493231

137,685 miles · Jan 10, 2013
EnginePower Train

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE CRANKSHAFT BOLT BROKE, THE TIMING BELT AND DRIVE BELT CAME LOOSE. *TR

NHTSA ODI #10492068

94,186 miles · Jan 2, 2013
EngineSteering

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, STEERING BECAME VERY DIFFICULT AND THE BATTERY, CHECK ENGINE, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CATALYTIC CONVERTER AND THE CRANK SHAFT BOLT AND PIN NEEDED TO BE REPLAC…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, STEERING BECAME VERY DIFFICULT AND THE BATTERY, CHECK ENGINE, AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CATALYTIC CONVERTER AND THE CRANK SHAFT BOLT AND PIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,186 AND THE CURRENT MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS NOT AVAILABLE.

NHTSA ODI #10490701

36,471 miles · Dec 14, 2012
Engine

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST COMPLETE POWER AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED.…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE LOST COMPLETE POWER AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 36,471.

NHTSA ODI #10488817

77,567 miles · Nov 26, 2012
Electrical System

WHEN SHUTTING OFF THE ENGINE THE COOLING FAN STAYS RUNNING. IF THIS IS NOT NOTICED IT WILL RUN UNTIL THE BATTERY DIES AND THEN THE VEHICLE WILL NEED JUMPED. AS I WAS RESEARCHING ON THE INTERNET IT LOOKS LIKE THERE ARE ISSUES WITH RELAYS IN KIA'S FROM 2003 TO 2006. THIS PROBLEM HAPPENS AT LEAST ONCE A MONTH SOMETIMES MORE. TH…

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WHEN SHUTTING OFF THE ENGINE THE COOLING FAN STAYS RUNNING. IF THIS IS NOT NOTICED IT WILL RUN UNTIL THE BATTERY DIES AND THEN THE VEHICLE WILL NEED JUMPED. AS I WAS RESEARCHING ON THE INTERNET IT LOOKS LIKE THERE ARE ISSUES WITH RELAYS IN KIA'S FROM 2003 TO 2006. THIS PROBLEM HAPPENS AT LEAST ONCE A MONTH SOMETIMES MORE. THIS TIME THE BATTERY HAD TO BE DISCONNECTED TO GET THE FAN TO SHUT OFF.. THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESEARCHED FARTHER IN REGARDS TO HOW OFTEN THIS HAPPENS. I HAVE NOT TAKEN MY KIA TO A MECHANIC YET DUE TO THE FACT IT IS VERY COSTLY TO TRACK AN ELECTRICAL PROBLEM. THIS PROBLEM DOES NOT HAPPEN ALL THE TIME BUT IF YOU ARE UNAWARE OF THIS PROBLEM YOU MAY GO TO START YOUR CAR AND IT DOES NOT RUN. THERE ARE A HIGH AND LOW FAN ON THIS KIA. BOTH OF THE FANS ARE RUNNING BUT THE HIGH FAN IS ALMOST SILENT. IF THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST FOUR YEARS THERE SHOULD BE SOME WAY TO HOLD THE MANUFACTURER RESPONSIBLE. THANK YOU FOR YOUR TIME.. *TR

NHTSA ODI #10486137

71,000 miles · Nov 15, 2012
Steering

TL* THE CONTACT OWNS A 2004 KIA SORENTO EX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS AN UNEXPECTED LOSS OF POWER STEERING. THE CONTACT MANEUVERED THE VEHICLE TO A PARKING LOT WITH DIFFICULT IN TURNING THE STEERING WHEEL. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CRANK SHA…

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TL* THE CONTACT OWNS A 2004 KIA SORENTO EX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS AN UNEXPECTED LOSS OF POWER STEERING. THE CONTACT MANEUVERED THE VEHICLE TO A PARKING LOT WITH DIFFICULT IN TURNING THE STEERING WHEEL. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CRANK SHAFT BOLT FRACTURED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED.THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ODI #10484752

81,000 miles · Oct 19, 2012
Engine

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, SHE HEARD AN ABNORMAL TICKING NOISE AS THE BATTERY AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE VIBRATION DAMPENER HAD …

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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, SHE HEARD AN ABNORMAL TICKING NOISE AS THE BATTERY AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE VIBRATION DAMPENER HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

NHTSA ODI #10481180

77,178 miles · Sep 20, 2012
Power TrainSteering

WE HAVE HAD 4 INSTANCES WITH THE SAME ISSUE IN THE FIXING THE PULLEY CRANK SHAFT. JUNE 30, 08, (RECALL) OCTOBER 6, 09, AUG 10, 10 AND ONCE AGAIN SEPT 18,12. THIS IS THE SAME ISSUE THAT CAUSES YOU TO LOOSE STEERING WHILE DRIVING WITH APPARENTLY NO WARNING. I FIND THIS EXTREMELY TROUBLING AS WE HAVE A NEW DRIVER LEARNING WITH THI…

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WE HAVE HAD 4 INSTANCES WITH THE SAME ISSUE IN THE FIXING THE PULLEY CRANK SHAFT. JUNE 30, 08, (RECALL) OCTOBER 6, 09, AUG 10, 10 AND ONCE AGAIN SEPT 18,12. THIS IS THE SAME ISSUE THAT CAUSES YOU TO LOOSE STEERING WHILE DRIVING WITH APPARENTLY NO WARNING. I FIND THIS EXTREMELY TROUBLING AS WE HAVE A NEW DRIVER LEARNING WITH THIS CAR. WE ARE LUCKY TO REPORT THAT THERE HAVE BEEN NO ACCIDENTS OR DEATHS BUT I THINK IT IS A VERY DANGEROUS SITUATION THAT WILL SOON HAPPEN. THE DEALER WAGNER KIA OF SHREWSBURY,MA FEELS THAT IT IS NOT AN ISSUE AND IS JUST FROM WEAR AND TEAR. 4 TIMES FOR THE SAME PROBLEM? OBVIOUSLY KIA HAS NOT FIXED THE PROBLEM CORRECTLY. IT ANGERS ME THAT KIA IS NOT TAKING THIS SERIOUSLY. WE DRIVE OUR CHILDREN AS WELL AS OTHER CHILDREN IN THIS CAR AND COULD OF HAD SERIOUS TO FATAL INJURIES. FROM THIS BOLT SHEARING OFF IT HAS ALSO CAUSED OTHER MAJOR DAMAGE TO THE CAR THAT WE HAVE ALREADY HAD FIXED. *TR

NHTSA ODI #10476561

131,000 miles · Sep 12, 2012
Structure

TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE BRAKES WERE BEING SERVICED BY A PERSONAL MECHANIC WHEN HE NOTICED THAT THE BRACKET THAT HELD THE CONTROL ARM TO THE VEHICLE WAS RUSTED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 131,000.

NHTSA ODI #10475202

75,000 miles · Aug 18, 2012
Power TrainSuspension

TWO BRACKETS (ONE LEFT, ONE RIGHT) THAT HOLD THE REAR UPPER CONTROL ARMS TO THE REAR AXLE HOUSING HAVE COMPLETELY SNAPPED OFF. THIS LEAVES A VERY DANGEROUS CONDITION WHICH WILL CAUSE THE REAR AXLE OF THE CAR TO ROTATE AND FALL OUT OF THE CAR. IF THIS HAPPENS AT SPEED, SERIOUS INJURY AND/OR DEATH IS LIKELY. THERE ARE MANY MANY…

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TWO BRACKETS (ONE LEFT, ONE RIGHT) THAT HOLD THE REAR UPPER CONTROL ARMS TO THE REAR AXLE HOUSING HAVE COMPLETELY SNAPPED OFF. THIS LEAVES A VERY DANGEROUS CONDITION WHICH WILL CAUSE THE REAR AXLE OF THE CAR TO ROTATE AND FALL OUT OF THE CAR. IF THIS HAPPENS AT SPEED, SERIOUS INJURY AND/OR DEATH IS LIKELY. THERE ARE MANY MANY POSTS ABOUT THIS SAME PROBLEM ONLINE AND KIA REFUSES TO ADDRESS THE PROBLEM STATING THAT IT'S NOT A FLAW OR DEFECT. IT IS IF IT HAPPENS TO ALMOST EVERY VEHICLE OF THIS YEAR AND MODEL. KIA DOES NOT OFFER A REPLACEMENT BRACKET THAT CAN BE WELDED ON AND THEY SUGGEST THAT THE ENTIRE REAR AXLE HOUSING ASSEMBLY IS REPLACED AT A COST OF SEVERAL THOUSAND DOLLARS PER VEHICLE. KIA MOTORS REFUSES TO ACKNOWLEDGE THE PROBLEM OR ASSIST AFFECTED CUSTOMERS IN RESOLVING IT. *TR

NHTSA ODI #10471369

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.

Go deeper into Kia Sorento problems