DRIVING DOWN ROAD AND HEARD NOISE AND FELT LIKE IT WAS LOOSING POWER. PULLED OVER TO PARK THE CAR. LOST POWER STEERING AND WENT UP A SHOPPING STORE CURB. LUCKY THAT NO ONE WAS WALKING OR STANDING THERE. (PULLEY, BROKEN BOLT FROM CRANK AND DIAL PIN FROM CRANK). *TR
2004 Kia Sorento
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Kia Sorento do not stand out strongly from the model-year median of 242.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sorento years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
187 reports with mileage · 33 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
220 reportsWHEN REFUELING THE TANK WILL SUDDENLY "SPRAY"GASOLINE FORCEFULLY FROM THE NECK OF THE GAS TANK FOR SEVERAL SECONDS. TOOK IT IN ON THE VOLUNTARY RECALL AND HAD THE AIR FILTER REPLACED. CAR WORKED FINE FOR ABOUT 2 WEEKS BUT IS NOW EXPERIENCING THE SAME PROBLEM AGAIN. PUMPED LESS THAN $25.00 IN THE TANK TWO NIGHTS AGO AND WAS SP…
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WHEN REFUELING THE TANK WILL SUDDENLY "SPRAY"GASOLINE FORCEFULLY FROM THE NECK OF THE GAS TANK FOR SEVERAL SECONDS. TOOK IT IN ON THE VOLUNTARY RECALL AND HAD THE AIR FILTER REPLACED. CAR WORKED FINE FOR ABOUT 2 WEEKS BUT IS NOW EXPERIENCING THE SAME PROBLEM AGAIN. PUMPED LESS THAN $25.00 IN THE TANK TWO NIGHTS AGO AND WAS SPRAYED WITH GASOLINE! *TR
FEBRUARY 21, 2013 LOS ANGELES, CA ELECTRICAL I BOUGHT MY KIA BRAND NEW. I HAVE HAD SEVERAL PROBLEMS: COMPLAINT 1: I AM WRITING THIS COMPLAINT AGAINST KIA MOTORS WHO WILLINGLY KNOWS OF ISSUES WITH ITS FUEL SYSTEMS IN ALL 2004 KIA SORENTOS. EVEN LOOKING ONLINE YOU SEE THOUSANDS OF KIA OWNERS WHO HAVE HAD THE SENSOR GO OUT ON…
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FEBRUARY 21, 2013 LOS ANGELES, CA ELECTRICAL I BOUGHT MY KIA BRAND NEW. I HAVE HAD SEVERAL PROBLEMS: COMPLAINT 1: I AM WRITING THIS COMPLAINT AGAINST KIA MOTORS WHO WILLINGLY KNOWS OF ISSUES WITH ITS FUEL SYSTEMS IN ALL 2004 KIA SORENTOS. EVEN LOOKING ONLINE YOU SEE THOUSANDS OF KIA OWNERS WHO HAVE HAD THE SENSOR GO OUT ON THIS MODEL CAR AFTER THE CARS 100000 WARRANTY, AND THEN KIA CLAIMS IT IS PAST THE WARRANTY THEY HAVE AND THERE IS NOTHING THEY CAN DO. THIS CAUSES THE GAS TO ALWAYS READ INCORRECTLY EVEN WITH A FULL TANK THE CAR READS "E" I HAVE TO KEEP PUTTING GAS IN THE CAR IN FEAR OF RUNNING OUT OF GAS. *TR
I WAS DRIVING THE CAR WHEN I SUDDENLY STARTED HEARING RATTLING NOISES FROM THE ENGINE. THE POWER STEERING STOPPED WORKING AND THE STEERING WHEEL WOULD NOT TURN. THANKFULLY, I WAS ON A SIDE STREET WITH NO OTHER TRAFFIC. IF I HAD BEEN IN TRAFFIC OR TRAVELING AT A HIGHER SPEED, THIS WOULD SURELY HAVE CAUSED A CRASH. MY MECHANIC…
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I WAS DRIVING THE CAR WHEN I SUDDENLY STARTED HEARING RATTLING NOISES FROM THE ENGINE. THE POWER STEERING STOPPED WORKING AND THE STEERING WHEEL WOULD NOT TURN. THANKFULLY, I WAS ON A SIDE STREET WITH NO OTHER TRAFFIC. IF I HAD BEEN IN TRAFFIC OR TRAVELING AT A HIGHER SPEED, THIS WOULD SURELY HAVE CAUSED A CRASH. MY MECHANIC SAYS THAT THE CRANKSHAFT BOLT IS SHEARED OFF AND MUST BE DRILLED OUT TO BE REPLACED. KIA WON'T COVER THIS EXPENSIVE REPAIR, SAYS IT IS NOT COVERED BY THEIR WARRANTY. AFTER RESEARCHING THIS ISSUE, I SEE THAT KIA IS AWARE OF A DEFECT IN THE BOLT AND HAS ISSUED SERVICE BULLETINS AND DISCONTINUED THE BOLT, ISSUING A NEW PART TO REPLACE IT. THERE ARE ALREADY NUMEROUS COMPLAINTS ON THIS AND OTHER SITES DUE TO THIS ISSUE, SPANNING SEVERAL MODEL YEARS. TO DATE, I HAVE NOT SEEN A RECALL FROM KIA. DANGEROUS DEFECT AND ALARMING LACK OF CONCERN (NOT TO MENTION CUSTOMER SERVICE) FROM KIA. I WOULD NEVER HAVE BOUGHT THIS CAR IF I HAD KNOWN THE GAMBLE I WAS TAKING WITH MY FAMILY'S SAFETY. I HOPE OTHERS WILL NOT MAKE THE SAME MISTAKE. *TR
BROUGHT VEHICLE TO DEALER FOR OIL/FILTER CHANGE AT 53,000 MILES. DEALER FOUND ONE OF THE TWO BRACKETS ON TOP OF REAR END WAS COMPLETELY RUSTED AND BROKEN OFF AND THE OTHER BRACKET WAS SEVERELY RUSTED. DEALER WOULD NOT ALLOW ME TO DRIVE VEHICLE AND IS NOT REPAIRABLE. THERE ARE NO NEW REPLACEMENT REAR ENDS FOR VEHICLE AND THE BRAC…
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BROUGHT VEHICLE TO DEALER FOR OIL/FILTER CHANGE AT 53,000 MILES. DEALER FOUND ONE OF THE TWO BRACKETS ON TOP OF REAR END WAS COMPLETELY RUSTED AND BROKEN OFF AND THE OTHER BRACKET WAS SEVERELY RUSTED. DEALER WOULD NOT ALLOW ME TO DRIVE VEHICLE AND IS NOT REPAIRABLE. THERE ARE NO NEW REPLACEMENT REAR ENDS FOR VEHICLE AND THE BRACKETS ARE NOT AVAILABLE AS A REPLACEMENT PART. I NOTICED OTHER VERY SIMILAR COMPLAINTS ON YOUR SITE: NHTSA ID #'S - 10452414, 10439449, 10427559, AND 10403443. THERE MAY BE OTHER ID'S THAT HAVE BEEN RETIRED (MICROFILM, ETC.). AS SUCH, THE VEHICLE IS A TOTAL LOSS. DON'T KNOW WHY NHTSA HASN'T ISSUED A RECALL. *TR
PICKED UP VEHICLE AFTER HAVING REAR SUPPORT BEARINGS REPAIRED DRIVING BACK HOME AT 65MPH ON I-35/TEXAS 410 EAST STARTED TO EXPERIENCE STRONG SMELL OF EXHAUST FUMES IN PASSENGER COMPARTMENT. DURING DRIVE HOME STARTED TO RAIN, ACTIVATED WIPERS, DRIVERS SIDE WIPER BLADE FELL OFF DURING RAINSTORM HAD TO OPEN DRIVER SIDE WINDOW T…
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PICKED UP VEHICLE AFTER HAVING REAR SUPPORT BEARINGS REPAIRED DRIVING BACK HOME AT 65MPH ON I-35/TEXAS 410 EAST STARTED TO EXPERIENCE STRONG SMELL OF EXHAUST FUMES IN PASSENGER COMPARTMENT. DURING DRIVE HOME STARTED TO RAIN, ACTIVATED WIPERS, DRIVERS SIDE WIPER BLADE FELL OFF DURING RAINSTORM HAD TO OPEN DRIVER SIDE WINDOW TO NAVIGATE! UPON ARRIVAL AT HOME NOTICED, SMOKE COMING FROM ENGINE COMPARTMENT (PASSENGERS SIDE) AND SMOKE UNDERNEATH VEHICLE FROM CATALYTIC CONVERTER. LOOKED UNDERNEATH VEHICLE AND CATALYTIC CONVERTER, WAS SMOKING, INSIDE ENGINE COMPARTMENT A HOSE AT THE REAR OF THE ENGINE COMPARTMENT (SORRY NOT A MECHANIC) HAD A HOLE IN IT AND WAS SMOKING ALSO? VEHICLE HAS NOT BEEN DRIVEN SINCE 12/7/12, VEHICLE WAS PURCHASED 10/4/12, HAS LIMITED WARRANTY. *TR
ENTERING I-35 NORTH FROM ACCESS ROAD IN SAN ANTONIO TEXAS. TIME 08:15AM (RUSH HOUR) LOUD BANG FROM REAR OF VEHICLE SPEED IMMEDIATELY DROPPED TO 20MPH, INITIALLY THOUGHT I HAD BLOWN A TIRE. PULLED OFF ACCESS ROAD TO SIDE STREET. WAS HAVING TROUBLE STOPPING VEHICLE NO BRAKE PRESSURE FOOT WENT ALL THE WAY TO FLOORBOARD. CHECKE…
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ENTERING I-35 NORTH FROM ACCESS ROAD IN SAN ANTONIO TEXAS. TIME 08:15AM (RUSH HOUR) LOUD BANG FROM REAR OF VEHICLE SPEED IMMEDIATELY DROPPED TO 20MPH, INITIALLY THOUGHT I HAD BLOWN A TIRE. PULLED OFF ACCESS ROAD TO SIDE STREET. WAS HAVING TROUBLE STOPPING VEHICLE NO BRAKE PRESSURE FOOT WENT ALL THE WAY TO FLOORBOARD. CHECKED REAR TIRES, NO VISIBLE DAMAGE TO EITHER TIRE (TIRES WERE NEW)WHEN VEHICLE WAS PURCHASED. AGAIN ATTEMPTED TO DRIVE VEHICLE, REAR TIRES WERE HAVING TROUBLE ROTATING? LATER DISCOVERED WHEEL BEARINGS HAD FAILED. *TR
TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE FAN RELAY FUSE HAD TO BE REMOVED IN ORDER TO GET THE FAN TO STOP RUNNING. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL MECHANICS FOR SERVICE OF ELECTRICAL PROBLEMS HOWEVER, THE MECHANICS WERE NEVER ABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. THE FAILURE M…
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TL* THE CONTACT OWNS A 2004 KIA SORENTO. THE CONTACT STATED THAT THE FAN RELAY FUSE HAD TO BE REMOVED IN ORDER TO GET THE FAN TO STOP RUNNING. THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL MECHANICS FOR SERVICE OF ELECTRICAL PROBLEMS HOWEVER, THE MECHANICS WERE NEVER ABLE TO DIAGNOSE THE EXACT CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 138,000.
WHILE DRIVING ALL WARNING LIGHTS CAME ON AND ALL BELTS BROKE STEERING WOULDN'T WORK. *TR
I HAD THE VEHICLE IN THE DEALERSHIP JUST BELOW 100,000 MILES. THEY DIDN'T BOTHER TO TELL ME THE TRANSMISSION CONTROL MODULE WAS MESSED UP AND NEEDED REPLACED. THIS SEEMS TO BE AN ISSUE WITH SEVERAL PEOPLE. AND THEN TO FIND OUT THIS IS A DEALER ONLY PART AND OVER 900.00! I THINK THIS WAS POOR CUSTOMER SERVICE AND THEY SHOULD'V…
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I HAD THE VEHICLE IN THE DEALERSHIP JUST BELOW 100,000 MILES. THEY DIDN'T BOTHER TO TELL ME THE TRANSMISSION CONTROL MODULE WAS MESSED UP AND NEEDED REPLACED. THIS SEEMS TO BE AN ISSUE WITH SEVERAL PEOPLE. AND THEN TO FIND OUT THIS IS A DEALER ONLY PART AND OVER 900.00! I THINK THIS WAS POOR CUSTOMER SERVICE AND THEY SHOULD'VE KNOWN SOMETHING WAS WRONG. THE GEAR SHIFT WASN'T SITTING IN DRIVE AND NOT SHIFTING CORRECTLY. I DOUBT I'D EVER BUY ANOTHER KIA BECAUSE THEIR SERVICE SUCKS! THEY DON'T VALUE THEIR CUSTOMERS AND THAT REALLY MAKES ME UNEASY. *TR
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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