2025 Kia Sorento Hybrid

The vehicle experiences a sudden and complete loss of power while driving. Specifically, the vehicle loses the ability to accelerate. During these incidents, the battery indicator shows critically low battery levels despite there being sufficient gasoline in the vehicle. The exact component causing the malfunction has not been identified by the dealership, as they report no diagnostic codes are present. The vehicle is available for inspection upon request. This issue has occurred multiple times while driving on highways at speeds where surrounding traffic is traveling approximately 55 mph or higher. This has also happened while pulling out into traffic, causing near misses of an accident. When the malfunction occurs, the vehicle rapidly loses acceleration capability and slows down to approximately 20 mph. This creates a dangerous speed differential between my vehicle and surrounding traffic. It becomes extremely difficult to safely maneuver into the breakdown lane due to the inability to accelerate. This situation creates a significant risk of rear-end collision or multi-vehicle accident. The dealership has been unable to reproduce the issue during service visits. However, the vehicle has been brought in multiple times for this same concern. The dealership has stated that no diagnostic trouble codes are stored, and therefore they cannot identify or repair the root cause. I have multiple videos documenting the issue occurring while driving. The vehicle has been inspected multiple times by the authorized Kia dealership service department. This issue has been occurring since July of 2025. Video Link: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving onto a busy intersection from a parking lot. When I went to pull into traffic, the truck wouldnt go, it lost power and we coasted into oncoming traffic , I coasted right , and the dash flashed limited mode max speed 20 mph in yellow lights. The peddle was on the floor at that point. We had kids in the car and it was going 17 mpr in 55 mph cars on us swerving around us. I coasted at 17 mpr downgrade 2 miles before I could get a place to pull over. I turned it off and sat for a while. Turned it back on and it had power again. We made it to the house, I towed it to KIA next day, they claim no codes went off and nothing wrong with it. Cars that lose power entering freeways without warning tells me there is something seriously wrong. No problem prior. I leased it new. It has 5000 miles. Its been at kia since mid-december 2025. I contacted corporate and they said it doesn't trigger their warranty and they are done with it. I was told to bring it back when it happens again. I wont risk my life or others with this unrepaired truck. I worry for my family and others. We could of been killed.

On June 5, 2025, I was driving my 2025 Kia Sorento. I proceeded to get onto the highway from an on ramp. At that moment, the engine stalled. The car would not accelerate. I could not go faster than 20-25 mph. This was a huge safety risk to me, to my passengers, and to others on the highway. Eventually I exited the highway and drove home very slowly, since the car would not accelerate beyond 20-25 mph. I was pressing the gas pedal as far down as it would go. I even tried turning off the car and restarting it. The check engine light was on. The car was towed to a Kia dealer. The Kia mechanics noted that the fault log in the car's computer system noted that the stalling/failure to accelerate event did occur, but that they were unable to reproduce it, even after several attempts driving it around in various conditions. The Kia mechanics told me there was nothing they could do or fix, since they were unable to reproduce the stalling event. Then just yesterday, on July 6, 2025, the Sorento stalled again while it was being driven on the highway. I am having it towed tomorrow to the same Kia dealership to have the same mechanics look at it again. At this point, this is an extreme safety issue for anyone driving the car, in the car while it is being driven, or on the highway when the car is on the highway. Imagine if the car stalls again and another car behind us traveling at a high speed slams into us. We could potentially suffer mortal or grave physical injury.