2002 Kia Rio

MY CAR PULLS HARD TO THE RIGHT WHEN I PRESS THE GAS PEDAL AND I HAVE TO TURN THE STEERING WHEEL TO THE LEFT TO COMPENSATE FOR THAT. AS SOON AS I PULL MY FOOT FROM THE GAS PEDAL, THE CAR IMMEDIATELY GOES TO THE LEFT AND I HAVE TO BRING THE STEERING WHEEL TO THE NORMAL POSITION. THIS HAPPENS 100% OF THE TIME. I FEEL THIS IS A POTENTIALLY DANGEROUS SITUATION SINCE I HAVE TO PAY CLOSE ATTENTION TO THE TIMING IN ORDER TO KEEP THE CAR STRAIGHT AT HIGHER SPEEDS. I AM THE FIRST OWNER OF THE CAR AND THE CAR WAS PROPERLY MAINTAINED BY MY LOCAL MECHANIC (I HAVE RECORDS OF EVEN OIL CHANGES) AND EVEN AFTER ALIGNMENT AND TIRE CHANGE FOR THE PROBLEM BY A KIA DEALER, THE PROBLEM IS STILL THERE. I'VE BEEN TO 2 DIFFERENT KIA DEALERS AND I WAS TOLD THIS IS A "NORMAL" SITUATION IN THESE KINDS OF CARS AND IT HAPPENS TO "ALL OF THEM AT HIGH MILEAGE". I ALSO TRIED TO REACH THE REGIONAL OFFICE AND AFTER NUMEROUS PHONE CALLS I DIDN'T GET A RESPONSE FROM THERE YET. THE CAR IS AT 98,000 MILES AND I'VE HAD THE PROBLEM FOR ABOUT MORE THAN 3 MONTHS. I BELIEVE KIA EITHER SHOULD HONOR THEIR 100K MILE WARRANTY OR IF IT IS HAPPENING TO "ALL OF THEM" AND IT IS "NORMAL" THEY SHOULD MOVE THEIR OFFICIAL WARRANTY LOWER (FOR EXAMPLE 80K MILES ETC.) OR THEY SHOULD WARN THE CONSUMER ABOUT THIS "NORMAL" SITUATION WITH BIG LETTERS IN THEIR ADVERTISEMENTS AND MANUALS. *TR

I HAVE TAKEN MY 2002 KIA RIO TO A CERTIFIED REPUTABLE MECHANIC. HIS DETERMINATION OF THE FAULTY ENGINE WAS DUE TO THE FACT OF A INFERIOR TIMING BELT. HIS STATEMENT WAS THAT THE TIMING BELT GAVE OUT AND THE ENGINE IS DESIGNED SO THAT BASICALLY WHEN THIS HAPPENS THE CRANKSHAFT AND VALVES RUIN ITSELF DUE TO THE BROKEN TIMING BELT. THIS HAPPENING LEAVES ME WITH BASICALLY A $2,000 DOLLAR LOSS ALL BECAUSE OF MAYBE A $100 PART. *TR

2002 KIA RIO, PURCHASED NEW AND MAINTAINED IN EXCELLENT CONDITION WITH REGULAR MAINTENANCE. HAD 61,000 MILES AND WHILE DRIVING, MY DAUGHTER SMELLED SOMETHING BURNING, ENGINE LIGHT CAME ON AND AT THE SAME TIME, SMOKE WAS COMING IN THROUGH THE AIR VENTS. SHE IMMEDIATELY PULLED OVER, STOPPED THE CAR AND REMOVED HER KEYS. THE IGNITION STARTED ON ITS OWN AND THE CAR ENGINE ERUPTED INTO FLAMES. THE CAR IS TOTALLY DESTROYED. FIRE AND HIGHWAY PATROL REPORTS WERE TAKEN AT THE SCENE AND CAR WAS TOWED TO KIA DEALERSHIP IN CLOVIS CA. SERVICE MANAGER STATED HE HAD TAKEN PICTURES AND BECAME INVESTIGATION. WHEN I WENT IN TO SEE THE CAR AND TAKE PICTURES, THE SERVICE TEAM WAS COMPLETELY APATHETIC AND RUDE. I MADE A CALL TO KIA CONSUMER AFFAIRS, AND FOUND THAT THE REPORT HAD NOT BEEN SUBMITTED. THE INDIVIDUAL AT KIA CONSUMER AFFAIRS WAS EXTREMELY HELPFUL AND ATTEMPTED TO CALL THE DEALERSHIP AS WELL. HER CALLS WERE NOT RETURNED. MY DAUGHTER WAS EXTREMELY LUCKY AND ONLY SUFFERED FIRST DEGREE BURNS TO THE FACE, AND SMOKE INHALATION THAT EXACERBATED HER ASTHMA. ACCORDING TO THE FIRE INVESTIGATOR, THE FIRE WAS CAUSED BY AN OVER-FILLING OF TRANSMISSION FLUID BY 1 QUART. THE CONSUMER STATED WHEN SHE SAW THE VEHICLE THE DAY AFTER, THERE WAS NO FLUID ANYWHERE. THE CONSUMER BELIEVED THERE WAS A DEFECT WITH THE VEHICLE POSSIBLY RELATED TO A RECALL, WHICH WAS SUPPOSEDLY HAD BEEN TAKEN CARE OF AT THE DEALERSHIP. *JB UPDATED 06/21/07. *JB

TL*THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT SMELLED SOMETHING BURNING AND NOTICED THE VEHICLE WAS ON FIRE WHILE PARKED. THE FIRE WAS CONTAINED TO UNDERNEATH THE HOOD AND WAS EXTINGUISHED BY THE CONTACT. THE VEHICLE WAS DESTROYED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER/MANUFACTURER. THE PURCHASE DATE AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000.

THE REAR SEAT BELTS HAVE SHREADED AT THE BASE OF THE SEAT BELT. I HAD THE BELTS REPLACED BY AN INDEPENDENT MECHANIC, I WAS ADVISED THAT IT WASNOT A WARRANTY ITEM, AND HE DETERMINED THAT THE BELTS WILL CONTINUE TO SHRED DUE TO A DESIGN FLAW THAT HAS THE RETRACTOR AT AN ANGLE AND THE TEETH OF THE RETRACTOR ARE CATCHING THE BELT. THE ONLY WAY TO KNOW THAT THE BELT SHREADED WAS TO PULL IT OUT ALL OF THE WAY. WE HAVE A BELT OUT OF ANOTHER KIA RIO THAT HAS ALSO STARTED SHREDDING. KIA ADVISED THAT IT WAS NOT A WARRANTY ISSUE AND THAT AT SOME POINT AND TIME THE OWNER MUST TAKE CARE OF ITEMS SUCH AS THIS. THEY FELT THAT IT WAS FROM USAGE. WE HAVE CHECKED THE DRIVERS SEAT BELT, AND IT SHOWED NO SIGNS OF SHREADING AND IT GOTB MORE USE THAN THE BACK SEAT BELTS. PARENTS NEED TO KNOW TO CHECK THESE BELTS BEFORE THEY GIVE AWAY DURING AN ACCIDENT.*AK

TL* - THE CONTACT OWNS A 2002 KIA RIO. WHILE DRIVING AT 35 MPH THE VEHICLE STALLED AND THE ENGINE LOST POWER. THE STEERING, THE BRAKES AND THE EMERGENCY BRAKE WERE LOCKED, THE CONTACT WAS UNABLE TO STEER THE VEHICLE OR STOP IT WHICH CAUSED A CRASH WITH A VAN. THE FAILURE MILEAGE WAS 77,000. THERE WERE NO INJURIES. THE VEHICLE WAS REPAIRED THREE TIMES DUE TO THE FAILURE. THE MECHANIC STATED THAT THE FAILURE WAS DUE TO THE FUEL INJECTION SYSTEM, AND LATER CLAIMED IT WAS THE TIMING BELT. THE CONTACT EXPERIENCED THE FAILURE AFTER THE VEHICLE WAS REPAIRED. ALL OF THE REPAIRS WERE AT COST TO THE CONTACT. THE DEALER STATED THERE WERE NO RECALLS FOR THIS YEAR, MAKE AND MODEL. ADVISED THE CONTACT OF NHTSA RECALL#04V179000: FUEL SYSTEM, GASOLINE:DELIVERY. THE CURRENT MILEAGE WAS 78,000. *AK CUSTOMER DID RECEIVE A RECALL LETTER IN THE MAIL. UPDATED 4/9 *TR

DT*: THE CONTACT STATED THAT THE VEHICLE STALLED ON A SEMIFREQUENT BASIS, EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TWO DEALERSHIPS WHO HAVE BEEN UNABLE TO REPAIR THE VEHICLE. THE CONTACT REFERENCE A RECALL ON ENGINE STALLING HOWEVER A RECALL NUMBER WAS NOT IDENTIFIED. THE CONTACT IDENTIFIED THE VEHICLE AS UNRELIABLE, AND UNSAFE TO DRIVE.