NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
21 reports70,000 miles · Mar 19, 2012
Suspension
TL* THE CONTACT OWNS A 2002 KIA RIO CINCO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AND PULSATION OCCURRED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS …
Read full complaint
TL* THE CONTACT OWNS A 2002 KIA RIO CINCO. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BEGAN TO VIBRATE EXCESSIVELY AND PULSATION OCCURRED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE SEPARATE OCCASIONS WHERE THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS WERE REPLACED EACH TIME. IN ADDITION, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE REPLACEMENT OF THE FRONT PASSENGER AND DRIVER SIDE WHEEL HUB BEARINGS. THE MANUFACTURER WAS NOTIFIED OF THE CONSTANT PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA ODI #10452278
Mileage unknown · Aug 31, 2007
Electrical SystemExterior Lighting
ELECTRICAL LINE FROM REAR OF BRAKE SWITCH IS SHORT IN LENGTH AND UNSECURED RESULTING IN WIRE DAMAGE THAT SHORTS ELECTRICAL FUSE TO SWITCH. RESULTS IN BRAKE LIGHT FAILURE AND POSSIBLE REAR END COLLISION DUE TO NO BRAKE LIGHTS. NEW SWITCH FROM FACTORY WAS INSTALLED BY KIA DEALERSHIP- BUT PROBLEM PERSISTS. THE VEHICLE IS A 2002 KI…
Read full complaint
ELECTRICAL LINE FROM REAR OF BRAKE SWITCH IS SHORT IN LENGTH AND UNSECURED RESULTING IN WIRE DAMAGE THAT SHORTS ELECTRICAL FUSE TO SWITCH. RESULTS IN BRAKE LIGHT FAILURE AND POSSIBLE REAR END COLLISION DUE TO NO BRAKE LIGHTS. NEW SWITCH FROM FACTORY WAS INSTALLED BY KIA DEALERSHIP- BUT PROBLEM PERSISTS. THE VEHICLE IS A 2002 KIA RIO CINCO. I'M WORRIED FOR MY FAMILY'S AND OTHERS SAFETY. THIS IS A DESIGN DEFECT, THAT I FEEL THE CONSUMER SHOULD NOT HAVE TO BEAR THE EXPENSE. *TR
NHTSA ODI #10201309
60,948 miles · Jul 21, 2007
Engine And Engine CoolingFuel System, Gasoline
REFER TO NHTSA CAMPAIGN NUMBER: 04V179000 IN JANUARY 2007, I TOOK MY VEHICLE (2002 KIA RIO) TO RAY CARTER KIA DEALERSHIP AT 6373 BLANDING BLVD, JACKSONVILLE, FL 32244, BECAUSE THE ENGINE WOULD NOT IDLE AND WOULD SOMETIMES CUT OFF DURING ACCELERATION. THE SERVICE TECH TOLD ME I NEEDED THE 60,000 MILE MAINTENANCE SERVICE WHICH …
Read full complaint
REFER TO NHTSA CAMPAIGN NUMBER: 04V179000 IN JANUARY 2007, I TOOK MY VEHICLE (2002 KIA RIO) TO RAY CARTER KIA DEALERSHIP AT 6373 BLANDING BLVD, JACKSONVILLE, FL 32244, BECAUSE THE ENGINE WOULD NOT IDLE AND WOULD SOMETIMES CUT OFF DURING ACCELERATION. THE SERVICE TECH TOLD ME I NEEDED THE 60,000 MILE MAINTENANCE SERVICE WHICH INCLUDED REPLACING THE TIMING BELT, OIL CHANGE, TIRE BALANCE, THROTTLE CLEANING, FUEL ADDITIVE, FRONT AND REAR AXLE OIL, TRANSFER CASE OIL, ETC ETC AND A WHOLE HOST OF OTHER NON-ENGINE RELATED INSPECTIONS. THIS WAS AT A COST OF $759.65. I LEFT THE DEALERSHIP BELIEVING IT WAS FIXED, HOWEVER, THE SAME PROBLEM KEPT RETURNING. TODAY, 21 JULY 2007, I WENT BACK TO RAY CARTER KIA FOR THE SAME PROBLEM AND THEY PERFORMED AN OIL AND FILTER CHANGE, TIRE PRESSURE ADJUSTMENT AND TOPPED OFF FLUIDS AT A COST OF $77.75. THEN THEY TOLD ME I NEEDED A NEW IDLE CONTROL SOLENOID AT A COST OF $573.74. I ASKED THEM ABOUT THE $759 I PAID BACK IN JANUARY TO FIX THE SAME PROBLEM AND ALL THEY SAID WAS IT WAS FOR THE 60,000 MILE CHECKUP. OF NOTE, DURING THIS VISIT, THE SERVICE MANAGER MENTIONED SOMETHING ABOUT A RECALL FOR THE KIA RIO'S FUEL SYSTEM/GASOLINE DELIVERY. WHEN I GOT HOME I LOOKED UP THE RECALL ON THE INTERNET AND FOUND IT ALONG WITH THIS SITE OF COURSE. WHAT DO I NEED TO DO IN ORDER TO GET THE FUEL SYSTEM/GASOLINE DELIVERY SYSTEM REPLACED IAW THE RECALL? I ALSO BELIEVE I AM ENTITLED TO THE MONIES I PAID FOR SERVICES NOT RENDERED. *TR
NHTSA ODI #10197119
35,000 miles · Jul 18, 2007
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2002 KIA RIO CINCO. ON JULY 14, 2004, WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED PERMANENT INJURIES TO HER OCCIPITAL NEURALGIA FROM SNAPPING HER HEAD FORWARD. A SPEC SCAN SHOWED THAT SHE RECEIVED SOME…
Read full complaint
TL*THE CONTACT OWNS A 2002 KIA RIO CINCO. ON JULY 14, 2004, WHILE DRIVING 35 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. SHE SUSTAINED PERMANENT INJURIES TO HER OCCIPITAL NEURALGIA FROM SNAPPING HER HEAD FORWARD. A SPEC SCAN SHOWED THAT SHE RECEIVED SOME BRAIN DAMAGE, LOWER BACK HERNIATION, A TEAR IN THE ROTATOR CUP, PAIN IN HER RIGHT LEG, AND NEUTRAL HERNIA IN HER CHEST WHERE THE SEAT BELT RETRACTED. THE VEHICLE SUSTAINED FRONT END DAMAGE TO THE RADIATOR, THE COMPRESSOR, THE HOOD, AND THE FRONT AXLE. A POLICE REPORT WAS FILED. THE PURCHASE DATE AND THE CURRENT MILEAGE WERE UNKNOWN. UPDATED 09/24/07.8JB
NHTSA ODI #10196679
61,000 miles · Apr 10, 2006
Engine And Engine Cooling
MY 2002 KIA RIO CINCO'S TIMING-BELT BROKE AND CAUSED SERIOUS DAMAGE TO THE ENGINE RESULTING IN A $2500 FEE TO FIX THE VEHICLE. BECAUSE MY TIMING-BELT WAS NOT CHANGED AT 60000 (WE HAVE 61000 MILES ON THE VEHICLE) THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DONE RESEARCH ON THESE VEHICLES AND A LOT OF PEOPLE HAVE HAD PROBLEMS WI…
Read full complaint
MY 2002 KIA RIO CINCO'S TIMING-BELT BROKE AND CAUSED SERIOUS DAMAGE TO THE ENGINE RESULTING IN A $2500 FEE TO FIX THE VEHICLE. BECAUSE MY TIMING-BELT WAS NOT CHANGED AT 60000 (WE HAVE 61000 MILES ON THE VEHICLE) THEY WOULD NOT HONOR THEIR WARRANTY. I HAVE DONE RESEARCH ON THESE VEHICLES AND A LOT OF PEOPLE HAVE HAD PROBLEMS WITH THESE VEHICLES. *JB
NHTSA ODI #10154924
72,000 miles · Feb 2, 2006
Fuel System, GasolineFire
AN ENGINE COMPARTMENT FIRE WAS DISCOVERED BY OTHER EMPLOYEES APPROXIMATELY 10-15 MINUTES AFTER I HAD PARKED THE VEHICLE AT WORK AND HAD ENTERED MY OFFICE. THE WORKERS EXTINGUISHED THE FIRE WITH 8 PORTABLE FIRE EXTINGUISHERS. THE DAMAGE WAS MOST SEVERE NEAR THE FIREWALL ON THE PASSENGER SIDE OF THE VEHICLE. ALL HOSES HAD BURNE…
Read full complaint
AN ENGINE COMPARTMENT FIRE WAS DISCOVERED BY OTHER EMPLOYEES APPROXIMATELY 10-15 MINUTES AFTER I HAD PARKED THE VEHICLE AT WORK AND HAD ENTERED MY OFFICE. THE WORKERS EXTINGUISHED THE FIRE WITH 8 PORTABLE FIRE EXTINGUISHERS. THE DAMAGE WAS MOST SEVERE NEAR THE FIREWALL ON THE PASSENGER SIDE OF THE VEHICLE. ALL HOSES HAD BURNED AWAY AND PLASTICS WERE MELTED OR BURNED. A RECALL HAD BEEN ISSUED FOR A DEFECTIVE GASOLINE DISTRIBUTOR PART THAT COULD RESULT IN ENGINE COMPARTMENT FIRE. THE RECALL WORK WAS PERFORMED IN JULY, 2005 ACCORDING TO KIA OF CLARKSVILLE SERVICE DEPARTMENT. KIA OF CLARKSVILLE IS LOCATED IN CLARKSVILLE, IN. *NM
NHTSA ODI #10149267
56,000 miles · Jan 27, 2006
Service Brakes, Hydraulic
AFTER HAVING THE BRAKES SERVICED I HEARD A PING NOISE WHEN I WOULD MAKE A RIGHT TURN. AS I KEPT DRIVING THE VEHICLE AND THE NOISE WENT AWAY FOR ABOUT A WEEK. WHEN THE NOISE RETURNED IT WAS MUCH WORSE AND WHEN I WOULD COME TO A STOP I COULD FEEL SOMETHING HITTING TOGETHER COULD FEEL IT TOO. WHEN I TOOK THE TIRE OFF TO CHECK, T…
Read full complaint
AFTER HAVING THE BRAKES SERVICED I HEARD A PING NOISE WHEN I WOULD MAKE A RIGHT TURN. AS I KEPT DRIVING THE VEHICLE AND THE NOISE WENT AWAY FOR ABOUT A WEEK. WHEN THE NOISE RETURNED IT WAS MUCH WORSE AND WHEN I WOULD COME TO A STOP I COULD FEEL SOMETHING HITTING TOGETHER COULD FEEL IT TOO. WHEN I TOOK THE TIRE OFF TO CHECK, THE PIN THAT HOLDS THE BRAKE SHOE ON WAS OUT ABOUT HALF WAY AND BENT. I REPLACED THE PIN AND THE SAME THING HAPPENED A WEEK LATER. THE MANUFACTURER CANNOT TELL ME ANY OTHER WAY TO FIX THE PROBLEM UNLESS I PAY TO GET IT FIXED. AND THEIR ADVICE WAS TO JUST REPLACE THE ENTIRE BRAKE SHOE.*AK
NHTSA ODI #10148817
1,500 miles · Jan 6, 2006
Engine And Engine CoolingWheels
DT*: THE CONTACT STATED WHILE DRIVING THERE IS A LOUD NOISE. WHILE STOPPING, THE NOISE GETS LOUDER. THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR INSPECTION. AND THEY DETERMINED THE BOLTS THAT CONNECT THE PIPES TO THE HEAT SHIELD AND THE EXHAUST SYSTEM BURNED OFF. ALSO, THE LUGS: NUTS HAVE BEEN CHANGED FIVE TIMES BECAUSE THEY WERE…
Read full complaint
DT*: THE CONTACT STATED WHILE DRIVING THERE IS A LOUD NOISE. WHILE STOPPING, THE NOISE GETS LOUDER. THE VEHICLE WAS TAKEN TO A DEALERSHIP FOR INSPECTION. AND THEY DETERMINED THE BOLTS THAT CONNECT THE PIPES TO THE HEAT SHIELD AND THE EXHAUST SYSTEM BURNED OFF. ALSO, THE LUGS: NUTS HAVE BEEN CHANGED FIVE TIMES BECAUSE THEY WERE CORRODED. *AK
NHTSA ODI #10147089
Mileage unknown · Dec 14, 2005
Engine And Engine CoolingFire
CONSUMER 2002 RIO CINCO WITH LESS THAN 60,000 MILES , CAUGHT ON FIRE WHILE DRIVING . *TS *JB
NHTSA ODI #10146405
57,000 miles · Dec 6, 2005
Fuel System, GasolineFire
DT: THE CONTACT STATED WHILE HUSBAND WAS DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. LESS THAN ONE MINUTE LATER THERE WAS BLACK SMOKE COMING FROM UNDER THE HOOD. HE GOT OUT OF THE VEHICLE AND SAW THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND HAS NOT BEEN INSP…
Read full complaint
DT: THE CONTACT STATED WHILE HUSBAND WAS DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. LESS THAN ONE MINUTE LATER THERE WAS BLACK SMOKE COMING FROM UNDER THE HOOD. HE GOT OUT OF THE VEHICLE AND SAW THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED AND HAS NOT BEEN INSPECTED AT THIS TIME. THIS VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN 04V179000 IN OCTOBER OF 2004 FOR THE FUEL DISTRIBUTOR AND FUEL TUBE ASSEMMBLIES. *AK
NHTSA ODI #10144610