NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reports60,500 miles · Sep 28, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT FUNCTION PROPERLY. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO CLIMB THROUGH THE WINDOW TO GET OUT. THE CONTACT HAD BEEN LEAVING THE DOORS OPEN BUT AFTER A MINOR ACCIDENT, THE DOORS LOCKED AGAIN AND WOULD NOT UNLOCK. THE MECHANIC AT THE L…
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TL* THE CONTACT OWNS 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR LOCKS WOULD NOT FUNCTION PROPERLY. THE CONTACT WAS LOCKED IN THE VEHICLE AND HAD TO CLIMB THROUGH THE WINDOW TO GET OUT. THE CONTACT HAD BEEN LEAVING THE DOORS OPEN BUT AFTER A MINOR ACCIDENT, THE DOORS LOCKED AGAIN AND WOULD NOT UNLOCK. THE MECHANIC AT THE LOCAL REPAIR SHOP STATED THAT THEY COULD NOT FIX THE DOOR LOCKS BECAUSE IT WAS A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 60,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 130,000. UPDATED 12/29/10 *BF UPDATED 01/03/11
NHTSA ODI #10358116
100,000 miles · Sep 28, 2010
Fuel System, GasolineVehicle Speed Control
TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A GAS FUME LEAK AND THE ACCELERATOR SENSOR NEEDED TO BE REPLACED BECAUSE IT CAUSED THE VEHICLE TO ACCELERATE AND DECELERATE WITHOUT W…
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TL*THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS A GAS FUME LEAK AND THE ACCELERATOR SENSOR NEEDED TO BE REPLACED BECAUSE IT CAUSED THE VEHICLE TO ACCELERATE AND DECELERATE WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE CURRENT MILEAGE WAS 129,548.
NHTSA ODI #10358001
32,000 miles · Sep 17, 2010
Structure
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT …
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD BECOME STUCK AND HE WAS UNABLE TO OPEN THE DOOR. THE CONTACT WOULD HAVE TO EXIT THE VEHICLE THROUGH THE PASSENGER SIDE DOOR. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE FOUR YEARS PRIOR TO THE MOST RECENT RECURRENCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 98,000.
NHTSA ODI #10356085
18,700 miles · Sep 6, 2010
Latches/locks/linkages
HI THERE, 2 WEEKS AGO MY KIA OPTIMA LX 2004 DRIVER DOOR GOT LOCKED OUT AND IT IS NOT UNLOCK ANY MORE. I CALLED DEALER AND WAS TOLD IT IS NOT UNDER THE WARRANTY AND THEY NEED TO ORDER THE PARTS AND I HAVE TO PAY FOR IT. I UNDERSTAND THIS. BUT I FOUND LOT OF SIMILAR COMPLAINTS ABOUT THE SAME MAKE AND MODEL AND ALL OF THOSE CONS…
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HI THERE, 2 WEEKS AGO MY KIA OPTIMA LX 2004 DRIVER DOOR GOT LOCKED OUT AND IT IS NOT UNLOCK ANY MORE. I CALLED DEALER AND WAS TOLD IT IS NOT UNDER THE WARRANTY AND THEY NEED TO ORDER THE PARTS AND I HAVE TO PAY FOR IT. I UNDERSTAND THIS. BUT I FOUND LOT OF SIMILAR COMPLAINTS ABOUT THE SAME MAKE AND MODEL AND ALL OF THOSE CONSUMER GOT THE SIMILAR KIND OF RESPONSE WHEN THE CONTACT THEIR DEALER. THE QUESTION IS SINCE LOT OF CONSUMERS HAVING THE SAME ISSUES WITH SAME MAKE AND MODEL WHY THERE IS NO OFFICIAL RE-CALL. SINCE THIS IS KNOWN ISSUE WITH KIA OPTIMA 2004 WHY CONSUMER NEEDS TO PAY IF THEY DID NOT CREATE A GOOD PART OR MODEL. PLEASE ADVISE. *TR
NHTSA ODI #10354058
80,000 miles · Aug 26, 2010
Latches/locks/linkages
THE DRIVER SIDE DOOR ON MY 2004 KIA OPTIMA WILL NOT UNLOCK FROM THE INSIDE OR FROM THE OUTSIDE. THE POWER LOCK SYSTEM RE-LOCKS THE DOOR WHEN I ATTEMPT TO UNLOCK THE DOOR. TO ENTER OR EXIT THE VEHICLE, I MUST CLIMB OVER THE CONSOLE TO THE PASSENGER SIDE AND USE THAT DOOR. THE PROBLEM BEGAN ABOUT 80,000 MILES ON THE CAR. SO FAR…
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THE DRIVER SIDE DOOR ON MY 2004 KIA OPTIMA WILL NOT UNLOCK FROM THE INSIDE OR FROM THE OUTSIDE. THE POWER LOCK SYSTEM RE-LOCKS THE DOOR WHEN I ATTEMPT TO UNLOCK THE DOOR. TO ENTER OR EXIT THE VEHICLE, I MUST CLIMB OVER THE CONSOLE TO THE PASSENGER SIDE AND USE THAT DOOR. THE PROBLEM BEGAN ABOUT 80,000 MILES ON THE CAR. SO FAR THERE HAS BEEN NO CRISIS, BUT IN THE EVENT OF A FIRE OR SUBMERSION IN WATER, IT COULD LEAD TO MORE HARM SINCE EXIT THROUGH THE DRIVER SIDE DOOR ISN'T POSSIBLE. *TR
NHTSA ODI #10351998
63,497 miles · Aug 22, 2010
EquipmentLatches/locks/linkages
KIA OPTIMA 2004. DRIVER-DOOR LOCKED UP. WOULDN'T OPEN. CAN'T OPEN THE DOOR EITHER FROM INSIDE OR OUTSIDE. I HAD TO GET OUT OF THE CAR FROM PASSENGER DOOR. WINDOWS CAN'T BE OPENED! *TR
NHTSA ODI #10351174
100,000 miles · Aug 7, 2010
Latches/locks/linkages
2004 KIA OPTIMA (ALTHOUGH ALL MODELS AND YEARS ARE AFFECTED) - FRONT DOOR LATCH DEFECTIVE (RESEARCH SHOWS BOTH SIDES AFFECTED; THIS COMPLAINT IS SPECIFIC TO PASSENGER-SIDE); DOOR WILL NOT OPEN. COSTLY TO FIX; MANUFACTURER AWARE OF DEFECT. SAFETY HAZARD; IN THE EVENT ACCIDENT INVOLVING DRIVERS' SIDE, NO WAY TO EXIT VEHICLE; WOU…
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2004 KIA OPTIMA (ALTHOUGH ALL MODELS AND YEARS ARE AFFECTED) - FRONT DOOR LATCH DEFECTIVE (RESEARCH SHOWS BOTH SIDES AFFECTED; THIS COMPLAINT IS SPECIFIC TO PASSENGER-SIDE); DOOR WILL NOT OPEN. COSTLY TO FIX; MANUFACTURER AWARE OF DEFECT. SAFETY HAZARD; IN THE EVENT ACCIDENT INVOLVING DRIVERS' SIDE, NO WAY TO EXIT VEHICLE; WOULD INHIBIT SUCCESSFUL RESCUE ATTEMPTS. THERE IS NO REASON FOR THE CONSUMER TO HAVE TO SHOULDER THE COST OF REPAIR DUE TO POOR QUALITY PARTS OR WORKMANSHIP. THIS IS NOT ONLY A SAFETY ISSUE, BUT ALSO A WIDESPREAD DEFECT, AS EVIDENCED BY NUMEROUS INTERNET BLOGS ON THIS SUBJECT, AND DEALER ACKNOWLEDGMENT. *TR
NHTSA ODI #10347899
76,000 miles · Aug 6, 2010
Latches/locks/linkages
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED SHE USED THE KEYLESS ENTRY SWITCH TO UNLOCK THE AUTOMATIC POWER DOORS. WHEN SHE REACHED FOR THE DOOR HANDLE TO ENTER THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AFTER REPEATED ATTEMPTS, SHE WAS ABLE TO UNLOCK THE DOOR AND ENTER THE VEHICLE. THE CONTACT STATED THE FAILUR…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED SHE USED THE KEYLESS ENTRY SWITCH TO UNLOCK THE AUTOMATIC POWER DOORS. WHEN SHE REACHED FOR THE DOOR HANDLE TO ENTER THE VEHICLE, THE DOORS INDEPENDENTLY LOCKED. AFTER REPEATED ATTEMPTS, SHE WAS ABLE TO UNLOCK THE DOOR AND ENTER THE VEHICLE. THE CONTACT STATED THE FAILURE ONLY OCCURRED ON THE DRIVER'S DOOR. THE CONTACT STATED THE ONLY WAY TO ENTER THE VEHICLE THROUGH THE DRIVER'S DOOR WAS TO PULL ON THE DOOR HANDLE WHILE UNLOCKING IT MANUALLY. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE PERSISTED. THE FAILURE AND CURRENT MILEAGES WERE 76,000.
NHTSA ODI #10347820
35,000 miles · Jul 31, 2010
Steering
EVERY TIME MY CAR GO THROUGH A MUD PUDDLE I LOSE MY POWER STEERING DEALER CANT FIND ANY PROBLEMS SOMETHING IS WRONG. *TR
NHTSA ODI #10346495
Mileage unknown · Jul 28, 2010
EquipmentExterior LightingFuel System, Gasoline
THE FUEL SYSTEM IS GIVING ME PROBLEM AFTER PROBLEM AFTER PROBLEMS I HAVE CHANGED THE FUEL PUMP 3 TIMES IN 12 MONTHS. AND THE HEAD LIGHTS ALSO KEEP GOING OUT. I'VE CHANGED THE LEFT SIDE HEAD LIGHT TWICE AND THE RIGHT SIDE ONCE IN 4-1/2 YEARS. *TR
NHTSA ODI #10345869
Official recalls
1May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗