THE DRIVERS DOOR CAN'T BE UNLOCKED IN ANY WAY. I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. THE DRIVER CANNOT EASILY EXIT THE VEHICLE.*LN
2004 Kia Optima
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Kia Optima do not stand out strongly from the model-year median of 186.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Optima years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
187 reports with mileage · 38 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Latches/locks/linkages. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
225 reportsTHIS IS AN ON GOING PROBLEM FROM NEARLY DAY ONE. I TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NO CORRECTION FOR THE PROBLEM AS THIS IS THE WAY THE CAR IS MADE, AND THEY WOULD NOT EVEN TRY TO CORRECT THE PROBLEM, OTHER THAN TO SELL ME OTHER BULBS AT A HIGH PRICE. THE PROBLEM BEING THAT THE HEADLIGHTS ILLUMINATE ABOUT 6" (Y…
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THIS IS AN ON GOING PROBLEM FROM NEARLY DAY ONE. I TALKED TO THE DEALERSHIP AND THEY SAID THERE IS NO CORRECTION FOR THE PROBLEM AS THIS IS THE WAY THE CAR IS MADE, AND THEY WOULD NOT EVEN TRY TO CORRECT THE PROBLEM, OTHER THAN TO SELL ME OTHER BULBS AT A HIGH PRICE. THE PROBLEM BEING THAT THE HEADLIGHTS ILLUMINATE ABOUT 6" (YUP, INCHES) IN FRONT OF THE CAR ON THE DIM SETTING. IT IS VERY DIFFICULT TO SEE ANYTHING IN FRONT OF ME AT NIGHT UNLESS THERE IS ADDITIONAL ILLUMINATION, IN THE FORM OF OTHER VEHICLES OR STREET LIGHTS, WHICH IS NOT ALWAYS AVAILABLE. I CANNOT DRIVE WITH THE BRIGHT LIGHTS ON BECAUSE OF ONCOMING TRAFFIC. I HAVE HAD THE BULBS CHANGED ON SEVERAL OCCASIONS, BY OTHER THAN THE DEALERSHIP, AND THE PROBLEM STILL EXISTS. *TR
TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE VEHICLE WAS PARKED AND LOCKED WHEN THE CONTACT ATTEMPTED TO EXIT THROUGH THE DRIVERS SIDE DOOR BUT THE DOOR WOULD NOT OPEN. IN ORDER TO EXIT THE VEHICLE, THE CONTACT WAS FORCED TO CLIMB OVER THE CENTER CONSOLE TO EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE FAILURE WOULD RECUR WHENE…
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TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE VEHICLE WAS PARKED AND LOCKED WHEN THE CONTACT ATTEMPTED TO EXIT THROUGH THE DRIVERS SIDE DOOR BUT THE DOOR WOULD NOT OPEN. IN ORDER TO EXIT THE VEHICLE, THE CONTACT WAS FORCED TO CLIMB OVER THE CENTER CONSOLE TO EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE FAILURE WOULD RECUR WHENEVER THE VEHICLE WAS LOCKED. THE FAILURE ALSO INTERMITTENTLY OCCURRED WHEN TRYING TO ENTER THE LOCKED VEHICLE FROM THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. UPDATED 02/17/11*LJ UPDATED 04/28/11
I WAS COMMUTING. I GAVE MY CAR REGULAR OIL CHANGES AND TUNE UPS. THEN THE ENGINE COILS WENT OUT. THE CAR WOULD NOT GO OVER FORTY. REPLACED THAT. HEARD FUNNY NOISES COMING FROM THE ENGINE. THE CAR WAS AT 70K AT THIS POINT. THE MANUFACTURERS WARRANTY SAID TO REPLACE THE TIMING BELT AT 110K. SO I DECIDED TO HOLD OFF AS THAT PROBAB…
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I WAS COMMUTING. I GAVE MY CAR REGULAR OIL CHANGES AND TUNE UPS. THEN THE ENGINE COILS WENT OUT. THE CAR WOULD NOT GO OVER FORTY. REPLACED THAT. HEARD FUNNY NOISES COMING FROM THE ENGINE. THE CAR WAS AT 70K AT THIS POINT. THE MANUFACTURERS WARRANTY SAID TO REPLACE THE TIMING BELT AT 110K. SO I DECIDED TO HOLD OFF AS THAT PROBABLY WASN'T THE PROBLEM AND A MANUFACTURER WOULDN'T LIE TO ME AS THEY ARE REGULATED BY THE GOVERNMENT. THEN I AM DRIVING AND THE CAR DIES IN THE MIDDLE OF A BUSY INTERSECTION. I GET THE CAR TOWED. THE TIMING BELT IS CHANGED AND THERE ARE HALF THE TEETH LEFT ON THE TIMING BELT. HOW IS THE CAR STILL RUNNING YOU MAY ASK? IT IS A MAGICAL CAR AND IS LIKE THE LITTLE TRAIN THAT COULD. THEN I AM DRIVING ON A BUSY SCARY MOUNTAINOUS HIGHWAY AND THE CAR DIES AGAIN AT A BLIND CORNER. NO CHECK ENGINE LIGHT BUT THERE ARE PLENTY OF CARS THAT WANT TO HIT ME. THE CAR TURNS BACK ON. THE FEAR FOR MY LIFE AND THOSE AROUND ME HAS SUBSIDED FOR A MOMENT. THE CAR IS ABLE TO TURN BACK ON... SOMEHOW. THE CHECK ENGINE LIGHT STAYS ON. THE CRANK SENSOR IS THE PROBLEM. THE CRANK SENSOR WAS THEN FIXED. THIS CAR IS A HAZARD TO HAVE ON THE ROAD. THE AIR BAG LIGHT HAS ALSO BEEN ON FOR A YEAR AND WON'T GO OFF. I HAVE HAD TO REPLACE ENGINE COILS, DOOR LOCKS, TRUNK ALIGNMENTS AND PROBABLY SOME OTHER THINGS THAT MADE ME FEAR FOR MY LIFE. THE SPEEDOMETER ALSO BROKE AND SAID I WAS GOING 0 MPH WHEN IT WAS REALLY 80 MPH. AS OF RIGHT NOW THE CAR IS RUNNING OKAY. I EXPECT BY NEXT OCTOBER THAT SOMETHING WILL GO WRONG AS THAT IS THE MONTH THAT EVERYTHING DOES WITH THIS CAR. *TR
THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO …
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THE DRIVER'S SIDE DOOR ON MY 2004 KIA OPTIMA LOCKS ITSELF BACK WHEN I OPEN IT. I CAN'T GET IN OR OUT THE CAR BECAUSE THE DOOR WILL NOT OPEN. I WENT TO GET IN THE CAR AND IT WOULD NOT OPEN. I'VE HAD TO CLIMB ACROSS THE CENTER CONSOLE TO GET IN THE CAR. THIS IS A SAFETY ISSUE FOR ME BECAUSE IT HURTS MY BACK EVERYTIME I HAVE TO DO THIS. THIS IS MY ONLY FORM OF TRANSPORTATION SO I NEED TO HAVE THIS FIXED. DID AN ONLINE SEARCH TO SEE WHAT THE PROBLEM COULD POSSIBLY BE AND FOUND OUT THAT I WASN'T THE ONLY ONE WITH THIS ISSUE. I FEEL THERE NEEDS TO BE A RECALL ON THIS VEHICLE TO REMEDY THIS ISSUE WITH SO MANY PEOPLE COMPLAINING ABOUT THE SAME THING ON THE SAME YEAR,MAKE, AND MODEL CAR. WILL CHECK BACK TO SEE WHAT IS BEING DONE TO RESOLVE THESE ISSUES. IF NOTHING IS BEING DONE THEN WILL SEEK OTHER AVENUES TO HANDLE THIS MATTER. *TR
I HAVE A 2004 KIA OPTIMA AND MY KEY OR FOB WON'T OPEN THE DRIVERS DOOR. THE KEY HAS FINALLY STOPPED WORKING AT ALL, I HAVE TO CLIMB OVER THE CONSOLE TO GET IN AND OUT OF THE CAR. I'M ALMOST 57 YEARS OLD AND DON'T NEED THIS IN MY LIFE. THE DEALER WANT $52 TO CHECK IT AND SEE IF IT'S UNDER WARRANTY. I DO HAVE THE EXTENDED WARRANTY…
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I HAVE A 2004 KIA OPTIMA AND MY KEY OR FOB WON'T OPEN THE DRIVERS DOOR. THE KEY HAS FINALLY STOPPED WORKING AT ALL, I HAVE TO CLIMB OVER THE CONSOLE TO GET IN AND OUT OF THE CAR. I'M ALMOST 57 YEARS OLD AND DON'T NEED THIS IN MY LIFE. THE DEALER WANT $52 TO CHECK IT AND SEE IF IT'S UNDER WARRANTY. I DO HAVE THE EXTENDED WARRANTY WHICH I GUESS I PAID FOR NOTHING. I' HAVE FOUND MANY PEOPLE WITH THIS PROBLEM AND I MYSELF ARE VERY TIRED OF THIS . I HATE THE DAY WHEN I HAVE TO GET OUT OF MY CAR IN A HURRY. WHEN IT FIRST STARTED I COULD USE THE KEY ONLY WHEN PULLING HARD ON THE HANDLE AT THE SAME TIME. I BELIEVE KIA NEEDS A RECALL ON THIS PROBLEM AND SOON! *TR
THE DRIVER SIDE DOOR WILL NOT OPEN. IT WILL NOT UNLOCK FROM THE OUTSIDE, NOR FROM THE INSIDE. I AM FORCED TO GET INTO AND OUT OF MY VEHICLE THROUGH THE PASSENGER SIDE AND CLIMB OVER THE CONSOLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME, IN 2006, THE DEALERSHIP IN GREER, SOUTH CAROLINA, SAID THAT PART OF THE …
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THE DRIVER SIDE DOOR WILL NOT OPEN. IT WILL NOT UNLOCK FROM THE OUTSIDE, NOR FROM THE INSIDE. I AM FORCED TO GET INTO AND OUT OF MY VEHICLE THROUGH THE PASSENGER SIDE AND CLIMB OVER THE CONSOLE. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME, IN 2006, THE DEALERSHIP IN GREER, SOUTH CAROLINA, SAID THAT PART OF THE CAR WAS OUT OF WARRANTY. THEY CHARGED ME A LITTLE OVER $300.00 AND KEPT MY CAR FOR 2 WEEKS! I HAD TO RENT A CAR AND PAY FOR IT MYSELF. NOW, I HAVE THIS SAME PROBLEM. I HAVE A 5 SPEED OPTIMA. IN ADDITION TO CLIMBING OVER THE CONSOLE, I HAVE THE STICK SHIFT AND THE EMERGENCY BRAKE TO CLIMB OVER AS WELL. THIS IS A SAFETY ISSUE!! SHOULD I HAVE AN ACCIDENT, ON THE PASSENGER SIDE, I WILL BE TRAPPED IN MY CAR. I SEE FROM THE OTHER POSTS ON HERE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM. I AM ALSO SURE THERE ARE OTHERS THAT ARE HAVING THIS SAFETY ISSUE, THAT HAVE NOT REPORTED IT. WHEN IS THE NHTSA GOING TO INVESTIGATE THIS MATTER AND HAVE A RECALL ISSUED??? HOW MANY OF US ARE GOING TO HAVE TO BE INJURED AND/OR KILLED BECAUSE WE ARE TRAPPED IN OUR VEHICLE DUE TO THIS? AS I MENTIONED, THIS IS THE SECOND TIME THIS HAS HAPPENED TO MY CAR. PERHAPS, A CLASS ACTION LAWSUIT AGAINST KIA FOR THIS SAFETY ISSUE IS IN ORDER SINCE A RECALL APPARENTLY IS NOT GOING TO HAPPEN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I OWN A 2004 KIA OPTIMA AND I AM RECENTLY EXPERIENCING PROBLEMS WITH MY DRIVERS SIDE DOOR I AM NOT THE ONLY ONE EXPERIENCING THESE PROBLEMS BECAUSE I HAVE DONE MUCH RESEARCH ON THE TOPIC. THE DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE THERE IS SOMETHING WRONG WITH THE LOCKING MECHANISM. RESULTING IN …
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I OWN A 2004 KIA OPTIMA AND I AM RECENTLY EXPERIENCING PROBLEMS WITH MY DRIVERS SIDE DOOR I AM NOT THE ONLY ONE EXPERIENCING THESE PROBLEMS BECAUSE I HAVE DONE MUCH RESEARCH ON THE TOPIC. THE DRIVERS SIDE DOOR WILL NOT UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE THERE IS SOMETHING WRONG WITH THE LOCKING MECHANISM. RESULTING IN MANY PEOPLE HAVING TO CRAWL THROUGH THERE WINDOW OR PASSENGER DOOR. IF THERE WAS EVER AN EMERGENCY WHERE SOMEBODY NEEDED TO GET OUT OF THE CAR IMMEDIATELY THEY WOULD NOT BE ABLE TO WHICH COULD BE INCREDIBLY UNSAFE IF THE VEHICLE WAS EVER ON FIRE, SUBMERGED IN WATER, OR IF IN A BAD ACCIDENT IT WOULD TAKE LONGER TO GET THE MEDICAL ATTENTION NEEDED. *TR
AS DESCRIBED BY OTHERS DRIVER SIDE LOWER BALL JOINT ON '04 KIA OPTIMA BROKE WITH 1 SHEARED BOLT AND 1 BOLT JUST FALLING OUT (RUSTED WITH NO CLEAN AREAS) THE BALL JOINT HAD 1 PART OF THE SHEARED BOLT REMAINING AND 1 RUSTED THREADED HOLE. DEALER OFFERED NO HELP OTHER THAN TO INDICATE THAT THIS WAS NOT RELATED TO THE SUBFRAME REC…
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AS DESCRIBED BY OTHERS DRIVER SIDE LOWER BALL JOINT ON '04 KIA OPTIMA BROKE WITH 1 SHEARED BOLT AND 1 BOLT JUST FALLING OUT (RUSTED WITH NO CLEAN AREAS) THE BALL JOINT HAD 1 PART OF THE SHEARED BOLT REMAINING AND 1 RUSTED THREADED HOLE. DEALER OFFERED NO HELP OTHER THAN TO INDICATE THAT THIS WAS NOT RELATED TO THE SUBFRAME RECALL OF LAST AUGUST ('09). *TR
THE EVENT THAT LEAD TO THE FAILURE WAS ME SIMPLY LOCKING THE DOOR TO MY 04 KIA OPTIMA TO GO INTO THE STORE. THE FAILURE WAS WHEN I ATTEMPTED TO UNLOCK THE DOOR AND WAS FORCED TO CLIMB OVER THE CONSOLE FROM THE DRIVERS SEAT. IT MOST OFTEN OCCURS WHEN THE DOORS ARE LOCKED FROM INSIDE THE VEHICLE, (POWER LOCKS). CAN ONLY UNLOCK VEH…
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THE EVENT THAT LEAD TO THE FAILURE WAS ME SIMPLY LOCKING THE DOOR TO MY 04 KIA OPTIMA TO GO INTO THE STORE. THE FAILURE WAS WHEN I ATTEMPTED TO UNLOCK THE DOOR AND WAS FORCED TO CLIMB OVER THE CONSOLE FROM THE DRIVERS SEAT. IT MOST OFTEN OCCURS WHEN THE DOORS ARE LOCKED FROM INSIDE THE VEHICLE, (POWER LOCKS). CAN ONLY UNLOCK VEHICLE TO GET IN OR OUT THROUGH THE PASSENGER OR REAR DOORS. IT'S CONSEQUENCES WHERE DESCRIBED ABOVE. PLEASE KEEP IN MIND THIS IS NOT A NEW ISSUE WITH THIS CAR. MY WIFE DID RESEARCH ON WHAT WAS WRONG. IT IS A LOCK MECHANISM THAT CAN ONLY BE PURCHASED FROM THE DEALER. I HAVE CONTACTED THE MANUFACTURER WHO COULD ONLY TELL ME I WOULD BE REIMBURSED IF THE EVER IS A RECALL. THE PROBLEM IS NOT YET FIXED BECAUSE OF MY RECENT NECK SURGERY. TO FIX THE ISSUE YOU HAVE TO REMOVE THE DOOR PANEL. THE PROBLEM HAS YET TO BE FIXED BECAUSE IT SEEMS LIKE A SAFETY ISSUE. THE VEHICLE HAS 40,000 MILES ON IT. HOW AM I SUPPOSE TO GET OUT OF ME VEHICLE IN AN EMERGENCY?????????? OR EVEN WORSE MY WIFE????????????? PLEASE HELP AND DO SOME RESEARCH. *TR
Official recalls
109V183000 · Suspension:front
May 27, 2009
KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.
Consequence & remedy
Consequence: CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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